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Hotel

Sofitel L'Imperial Resort and Spa

Flic-en-Flac (0 kms from )

Ranked 29 out of 32 best hotels in mauritius

8.2
(443 reviews)

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About Sofitel L'Imperial Resort and Spa

A timeless retreat graced by French art de Vivre and Mauritian vivacity, Sofitel L'Imperial Resort & Spa enchants guests with views of a palm-fringed white sand beach, pools and gardens. Sojourn in relaxed elegance in their spacious suites & rooms equipped with thoughtful amenities and charming features like an open bathroom, sleek wooden fittings, and stunning high-floor views of the ocean. Savour beachside dining lit by candles and the moon along with signature cocktails & exquisite cuisines from around the globe.

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Luxury King Room

  • Max 2 Adults
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    This air-conditioned room has a patio or balcony overlooking the Indian Ocean. It features parquet floors, a seating area with sofa and satellite TV. The bathroom contains a bath or shower and free toiletries.

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    Superior King Room

  • Max 2 Adults
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    $ 262 + taxes
    Onwards

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    Spacious room that includes a private outdoor terrace with partial views of the Indian Ocean.

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    Prestige Family Suite

  • Max 2 Adults
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    This spacious, air-conditioned suite has a private outdoor terrace or balcony with garden view. It features parquet floors, a seating area with sofa and satellite TV. The bathroom contains a bath, shower and free toiletries.

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    Opera Suite

  • Max 2 Adults
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    This air-conditioned room has a patio or balcony overlooking the Indian Ocean. It features parquet floors, a sitting area with sofa and satellite TV. The bathroom contains a bathtub or shower and free toiletries.

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    Magnifique Room

  • Max 2 Adults
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    This double room features a balcony, bathrobe and tumble dryer.

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    Location & Nearby Places

    Flic-en-Flac (19.6 Km from city center)

    Wolmar

    15 Nearby Attractions

    Flic en Flac

    1.5 km

    Tamarin Beach

    2.1 km

    Casela World of Adventures

    4.6 km

    Vitamin Sea Ltd

    4.9 km

    Dolphin and Whale Watching

    5.8 km

    World of Seashells

    9.8 km

    Les 7 Cascades

    11.9 km

    The Rhumerie De Chamarel

    13.2 km

    Mauritius Glass Gallery

    13.6 km

    Gorges Viewpoint

    14.0 km

    Ganga Talao

    14.0 km

    Maa Durga Murti

    14.0 km

    Albion Lighthouse - Pointe Aux Caves Lighthouse

    14.1 km

    Seven Coloured Earth of Chamarel

    14.3 km

    Curious Corner of Chamarel

    14.3 km

    See All Attractions

    All Facilities for Sofitel Mauritius L'Imperial Resort & Spa

    Category Facilities
    Activities Water sport facilities on site, Live music/performance, Windsurfing, Tennis equipment, Cycling, Horse riding, Happy hour, Snorkelling, Canoeing, Beach, Tennis court, Fishing, Darts, Archery, Table tennis, Diving.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Designated smoking area.
    Safety features Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Additional toilet, Free toiletries, Toothbrush, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Sofa bed, Feather pillow, Wardrobe or closet, Dressing room, Clothes rack, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Adapter, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed, Tumble dryer, Air conditioning, Infinity pool, Desk, Fan, Trash cans.
    Food & Drink Wine/champagne, Kid-friendly buffet, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Room service, Electric kettle, Snack bar, Restaurant, Minibar, Fruits, Outdoor furniture, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm, Fire extinguisher.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Wake-up service, Lockers, Key access.
    Media & Technology DVD player, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas.
    Common areas Garden.
    Reception services Valet parking, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    General Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Kids' club, Nightclub/DJ, Children's playground, Entertainment staff, Evening entertainment, Kids' outdoor play equipment, Baby safety gates, Board games/puzzles, Babysitting/child services.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Beachfront, Beauty Services, Pool with view, Light therapy, Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Hammam, Foot bath, Outdoor pool, Manicure, Waxing services, Fitness/spa locker rooms, Hair treatments, Private beach area, Body treatments, Pedicure, Pool bar, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Accessible parking, Airport drop off, Electric vehicle charging station.
    Outdoor & View Terrace, Patio, View, Sea view, Balcony, Garden view.
    Shops Barber/beauty shop.

    Guest Ratings For This Property

    8.2
    Based on 443 Reviews
    100% verified reviews

    Comfort

    8.5

    Cleanliness

    8.5

    Value For Money

    7.6

    Facilities

    8.4

    Guest Reviews

    Marwan
    family with young children
    9.0
    Superb
    Superb
    The hotel's beachfront is one of the nicest in Mauritius, although it was rainy season it turned out it doesn't rain much at the hotel's location. The hotel provides some really nice complementary services such as glass-bottom boat ride, snorkeling, etc... Restaurants were really good with a wide variety of international cuisines.
    Staff need upskilling when it comes to basic coffee making. It was almost impossible to have an actual cappuccino at the hotel. Also when cleaning the rooms the staff should pay attention to close all doors and windows to avoid any insects and reptiles inside the room. I instructed them several times to keep all doors and windows closed but they did not fully comply

    Published on 02 Jan 2024

    Bipulprasad
    family with young children
    1.0
    Bad
    Rooms are not cleaned properly for a 5 star hotel
    The staff rushes and clean the room. Dust and dirt still be around they don't even sweep the room. Toilets was not even brushed. Guy at the gym had a terrible attitude. For a 5 star hotel rooms should be cleaned properly.

    Published on 28 Dec 2023

    T
    family with young children
    5.0
    Passable
    Passable
    - Kids club had energetic and attentive supervisors who were dedicated to ensuring kids have a fantastic time. - The beach was excellent for swimming. - The weather conditions did not allow for full experience of offered complimentary water activities (pedal boat/ glass bottom boat/ sailing/ snorkeling). - The dining experience was excellent as they had daily themed dinners (French, Island style, Mexican) with particularly exceptional pastries and pizzas.
    - The rooms had outdated style and furniture. Definitely overdue for renovation work! - Too many spiders and geckos inside the room. Although this is a general issue to most hotels, it was more marked compared to other resorts we stayed at during our trip. - The bathroom had a number of Issues: 1- Drainage problems in the bathtub 2- Lack of bidet shower which may be relevant to some guests. - We had one single complimentary water bottle upon arrival (sparkling water which is not our liking anyway). To say the least that is insufficient. They do have water fountains at some unmarked locations around the resort which we did not think was a great substitute solution for water bottles which would be more certifiably hygienic. - We had two negative staff interactions: 1- Unpleasant encounter with a staff member regarding our infant crying. 2- We forgot an item (floatie) in the pool and they had difficulty in retrieving the item. Although we informed the reception staff the same day, no one took note of the issue and the next day the staff member who supervises the pool area was not active in listening to our concern or made any immediate efforts to finding the item. Moreover, when I communicated with them by email I received conflicting information regarding the item's status. In one email they said they found the item. To which I requested that they mail it to me. Then they replied that they did not actually find the item!

    Published on 27 Dec 2023

    Victoria
    young couple
    7.0
    Good
    Needs a little more care and attention
    The staff were friendly and we received a very lovely welcome with drinks made for us as we waited to check in, which set the tone for the holiday. The property was large with two swimming pools and plenty of beach beds, lovely access to a large beachfront area. The bed in the room was very comfy and we had an excellent sleep on our first night after a long journey to get there. Dinner and breakfast in the main restaurant was good and had plenty of choice.
    The property was a little tired, with holes in the wall that hadnt been patched up and a missing drying line in the room etc. We only stayed here for one night but that gave us the opportunity to compare to other hotels and found that Sofitel lacked attention to detail and consideration of guests - e.g. no bottles of water in the room and mini bar unstocked. Also, we were shown to a waiting area as we were early for check in and there was a family that looked like theyd been in there a while - tea and coffee facilities were completely used up and there was a diaper in the bin so it looks like no one had been in to check in on them, or us. Hotel lacked atmosphere and it was largely an elderly crowd staying there. I would say the value for money was lacking and that youd get better value for money at the other hotels around it.

    Published on 18 Dec 2023

    Anoop
    family with young children
    9.0
    Superb
    Excellent.
    Gorgeous property with its own private beach with sunsets to die for. Friendly staff, nice and clean rooms, activities for kids and a super breakfast. Met all of our expectations.
    The only nit pick i have is their rule of being dressed in full trousers for dinner at their restaurants. Had invited people over for dinner, who turned up in shorts given its a beach resort and we ended up having to drive 5 kms away as the resort wont let them in. At least one of the restaurants could be flexible .

    Published on 17 Dec 2023

    Vijay
    family with young children
    9.0
    Superb
    Superb
    very friendly staff, great location

    Published on 16 Dec 2023

    Iaroslav
    young couple
    9.0
    Superb
    Superb
    Very nice location on Fin En Flac with a great beach. The see may be a little bit shallow but it still great and warm to swim. We especially enjoyed beds in the Manifique room the pillows and bedding are so soft and comfy. The kitchen and cuisine are marvelous and absolutely delicious. Be sure to try all watersport activities like kayaking, snorkeling etc. The hotel grounds are absolutely beautiful.

    Published on 09 Dec 2023

    Hesham
    family with young children
    10.0
    Exceptional
    We will definitely stay there again soon
    Everything was amazing Very clean Big rooms Beautiful beach & huge swimming pool Excellent staff Special thanks to Davina she was very helpful
    Nothing, everything was amazing.

    Published on 26 Nov 2023

    Othman
    young couple
    1.0
    Bad
    Was totally bad compare to the price. At the same time, I was embarrassed from my family cause I was honeymoon.
    Nothing
    Was not clean, the the services was I had call the receptionist several times without responding. Also, were not professional of deal and communication. The facilities were not clean enough. The breakfast is not fresh.

    Published on 16 Nov 2023

    Stefanie
    young couple
    7.0
    Good
    Overall a good stay
    + big resort + had a private cabana for early arrival + amazing food choices
    - personell at reception wasn't so experienced/professional - bathroom wasn't so clean, lights didn't work poperly

    Published on 07 Nov 2023

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