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Sofitel Legend Metropole Hanoi

Hoan Kiem District (2 kms from Old Quarter Hanoi)

Ranked 1 out of 50 best hotels in hanoi

9.1
(498 reviews)

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About Sofitel Legend Metropole Hanoi

Placed in Central Hanoi near the Old Quarter, the Sofitel Legend Metropole Hanoi has been adored by its guests since 1901. This luxurious hotel is famous for its remarkable services for over the years. Although established in the last century, the hotel was able to retain its grandness and elegance. It leaves no room for any disappointments and makes sure their guests have a memorable time at their hotel.

Top Facilities

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Opera Wing - Premium Twin Room

  • Max 2 Adults
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    $ 3,121,500 + taxes
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    Features bright interiors fitted with elegant timber flooring, a modern bathroom, and facilities like a flat screen TV, free Wi-Fi and wired internet.This room type cannot accommodate an extra bed or a crib.Guests enjoy:- 30% off on spa

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    Historical Wing - Luxury Twin Room

  • Max 2 Adults
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    Elegant rooms feature decor distinctive of 1920s France, natural wooden flooring, a flat screen TV and free Wi-Fi and wired internet.This room type cannot accommodate an extra bed or a crib.

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    Opera Wing - Premium Double Room

  • Max 2 Adults
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    $ 3,183,800 + taxes
    Onwards

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    Lofty and bright interiors are fitted with elegant timber flooring. Features a modern bathroom, flat screen TV and free Wi-Fi and wired internet.This room type cannot accommodate an extra bed or a crib.

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    Historical Wing - Luxury Double Room

  • Max 2 Adults
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    Elegant rooms feature decor distinctive of 1920s France, natural wooden flooring, a flat screen TV and free Wi-Fi and wired internet.This room type cannot accommodate an extra bed or a crib.

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    Opera Wing - Grand Premium King Room

  • Max 3 Adults
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    This room has a tile/marble floor, minibar and tumble dryer. The bathroom comes with a bathtub and separate shower with Hermes amenities.Rollaway bed available on request with surcharge (refer to Hotel Policies). Maximum 1 rollaway bed or 1 crib can be placed.Club Metropole benefits include:- Complimentary high tea- Evening cocktails- Meeting space- 24 hour Majordome service

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    Historical Wing - Grand Luxury Queen Room

  • Max 3 Adults
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    This triple room features a bathrobe, minibar and tile/marble floor. Rollaway bed available on request with surcharge (refer to Hotel Policies). Maximum 1 rollaway bed or 1 crib can be placed.

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    Opera Wing - Grand Premium Twin Room

  • Max 3 Adults
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    This room has a cable TV, air conditioning and tumble dryer. The bathroom comes with a bathtub and separate shower with Hermes amenities.Rollaway bed available on request with surcharge (refer to Hotel Policies). Maximum 1 rollaway bed or 1 crib can be placed.Club Metropole benefits include:- Complimentary high tea- Evening cocktails- Meeting space- 24 hour Majordome service- 30% off on spa

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    Historical Wing - Grand Luxury Twin Room

  • Max 3 Adults
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    This triple room features a flat-screen TV, seating area and electric kettle.Rollaway bed available on request with surcharge (refer to Hotel Policies). Maximum 1 rollaway bed or 1 crib can be placed.

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    Opera Wing - Prestige King Room

  • Max 3 Adults
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    This triple suite features a seating area, air conditioning and tumble dryer. The bathroom comes with a bathtub and separate shower with Hermes amenities.Rollaway bed available on request with surcharge (refer to Hotel Policies). Maximum 1 rollaway bed or 1 crib can be placed.Club Metropole benefits include:- Complimentary high tea- Evening cocktails- Meeting space- 24 hour Majordome service

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    Day Use Offer (from 10:00 to 18:00) - Premium Room - included voucher for F&B Services

  • Max 2 Adults
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    Benefits:+ Breakfast included + A Gift per room of VND 500.000 net to go shopping at L’Epicerie (The credit cannot be cashed out)

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    Indulgence package - Premium Room - included gift voucher for shopping at L’Epicerie

  • Max 2 Adults
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    A Gift per room of VND 500.000 net to go shopping at L’Epicerie (The credit cannot be cashed out).

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    Legendary Indulgence package - Grand Premium Room

  • Max 2 Adults
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    This offer includes:- Daily breakfast- VND 2,400,000 hotel credit per room per night, applicable for hotel restaurants & bars. It is not accumulative and cannot be used in conjunction with other discount/promotion.- One round trip per room per stay, optional of airport transportation or pick up/drop off service for Hanoi residents. (Type of car is subject to availability)

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    Location & Nearby Places

    Hoan Kiem District (2.2 Km from city center)

    15 Ngo Quyen Street

    15 Nearby Attractions

    French Quarter in Hanoi

    0.2 km

    Hanoi Opera House

    0.3 km

    National Museum of Vietnamese History

    0.4 km

    Museum of Vietnamese Revolution

    0.4 km

    Thap Rua

    0.4 km

    Hoan Kiem Lake

    0.5 km

    Vietnamese Women's Museum

    0.5 km

    Cau The Huc

    0.6 km

    Ngoc Son Temple

    0.7 km

    Thang Long Water Puppet Theater

    0.7 km

    St Joseph's Cathedral

    0.8 km

    Hang Gai Street

    0.9 km

    Hoa Lo Prison Museum

    1.0 km

    Hanoi Night Market

    1.0 km

    Hanoi Police Museum

    1.0 km

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    All Facilities for Sofitel Legend Metropole Hanoi

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Lift, Non-smoking rooms, Designated smoking area, Allergy-free room.
    Accessibility Walk-in shower.
    Bathroom Additional bathroom, Shampoo, Slippers, Body soap, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Shower cap, Conditioner, Additional toilet, Shared toilet, Free toiletries, Toothbrush, Sauna, Toilet, Bathrobe.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Security alarm, Fire extinguisher, Smoke alarms, CCTV outside property.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Executive lounge access, Linen, Wake-up service, Key access, Key card access, Towels/sheets (extra fee), Wake up service/Alarm clock, Alarm clock, Lockers.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas.
    Reception services Invoice provided, Tour desk, 24-hour front desk, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
    Entertainment and family services Nightclub/DJ, Evening entertainment, Books, DVDs, or music for children.
    Pool and wellness Steam room, Massage, Beauty Services, Light therapy, Spa/wellness packages, Swimming pool, Fitness centre, Facial treatments, Spa facilities, Hair styling, Foot bath, Outdoor pool, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body treatments, Spa and wellness centre, Sun loungers or beach chairs, Outdoor pool (all year), Body scrub, Spa lounge/relaxation area, Yoga classes, Hair cut, Body wrap, Swimming Pool, Fitness, Hammam, Personal trainer, Hair treatments, Pool bar.
    Shops Barber/beauty shop.
    Activities Themed dinner nights, Tour or class about local culture, Live music/performance, Happy hour, Cooking class, Walking tours.
    Others Cribs.
    Safety features Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
    Room Amenities Sofa, Clothes rack, Iron, Heating, Extra long beds (> 2 metres), Hardwood or parquet floors, Pants press, Pajamas, Tumble dryer, Air conditioning, Desk, Fan, Pool towels, Fireplace, Non-feather pillow, Cleaning products, Hypoallergenic, Sofa bed, Feather pillow, Wardrobe or closet, Dressing room, Seating Area, Safety deposit box, Tile/marble floor, Ironing facilities, Pool with a view, Heated pool, Shallow end, Carpeted, Trash cans, Hot tub.
    Food & Drink Wine/champagne, Chocolate or cookies, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Refrigerator, Restaurant, Dining table, Wine or champagne, Bar, Wine glasses, Electric kettle, Snack bar, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Services Internet services, Free WiFi, WiFi.
    Media & Technology DVD player, Flat-screen TV, iPad, Laptop safe, Satellite channels, Telephone, Cable channels.
    Common areas Sun terrace, Shared lounge/TV area, Garden.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out, Single-room air conditioning for guest accommodation.
    General WiFi available in all areas.
    Transport Shuttle service (additional charge), Shuttle service.
    Outdoor & View Terrace.

    Guest Ratings For This Property

    9.1
    Based on 498 Reviews
    100% verified reviews

    Comfort

    9.6

    Cleanliness

    9.5

    Value For Money

    8.4

    Facilities

    9.2

    Guest Reviews

    Michael
    family with young children
    1.0
    Bad
    Will not stay here again !
    To be honest , it was a great place to stay and most staff are excellent but communication issues made it a terrible experience. Sign !
    1. It took the 5 star hotel more 10 hours to tell me that the email send by the hotel with detailed aspects of my stay to verify my credit card was a spam mail! 2. Cancelling my card after such a delay esp after office hours but a very unpleasant. 3. On checking in on 2nd dec , after explaining to the check in counter at level one about my earlier issues , I was upgraded as a form of service recovery. 4. To add injury to insult , on checking out ( counter was at a higher level ) 4th dec , I was told to pay for my upgrade ! 5. The gentleman refused to double check the status of the upgrade with level one checkin counter and As my transfer was already waiting for my whole family, I left with a bad taste in my mouth

    Published on 02 Jan 2024

    Jp
    solo traveller
    10.0
    Exceptional
    A colonial gem with outstanding facilities and service.
    Everything was top notch. It is a historic property, a truly grand hotel in the old sense of the word, nestled in a beautiful setting. The facilities were of the highest standard, the staff was very attentive and the food was phenomenal.

    Published on 31 Dec 2023

    Jennifer
    group
    10.0
    Exceptional
    Exceptional
    The Metropole Hanoi is an exquisite property. Our room was large and beautifully appointed. All the public areas of the hotel were lovely, especially the bar and the more casual dining room. The people and service were excellent, with everything taken care of easily. Conveniently located, so you could walk to most things you may want to see.
    The Spice Garden restaurant was decent but expensive. The tour of the underground bunker is skippable.

    Published on 04 Dec 2023

    Paul
    group
    10.0
    Exceptional
    We were incredibly well looked after. The team were engaging, friendly and helpful.
    Enjoyed the breakfast area; options to eat outside by the pool or inside. Good food options to meet most tastes.
    Hard to think of anything but maybe a few more areas reserved for guests?

    Published on 15 Nov 2023

    Trang
    solo traveller
    10.0
    Exceptional
    Recommended place for your stay in Hanoi.
    The staff was helpful and the place is super nice and comfy. I will come back! What a good place to stay in Ha Noi. Awesome!
    Nothing much to complain, everything was good.

    Published on 06 Nov 2023

    Antonella
    young couple
    3.0
    Poor
    Expensive and not good confort
    Our room had a bathroom without a door and the window of the bathroom could not be obscured. The waked me up at 6 because they were moving chairs in the floor over me
    Room Manager just offered a small discount

    Published on 25 Oct 2023

    Anonymous
    young couple
    9.0
    Superb
    The impressive luxuary stay
    The heat full hospitality of all staffs is very excellent. The outdoor pool is exclusive and made me relaxed.
    The facilities such as toilet, shower are old and not convenient.

    Published on 08 Oct 2023

    Danielle
    family with young children
    10.0
    Exceptional
    Exceptional
    Love Everything in this hotel~

    Published on 28 Sep 2023

    Mark
    young couple
    9.0
    Superb
    Superb
    taken back to a classic era
    elegant, classic, not modern but extremely comfortable

    Published on 27 Sep 2023

    Kate
    solo traveller
    9.0
    Superb
    Superb
    Excellent quality and comfort
    In 2023 it should be standard for USB ports to be available in each room

    Published on 24 Sep 2023

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