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Hotel Paso Del Norte, Autograph Collection

Downtown El Paso (1 kms from El Paso Museum of Art)

Ranked 14 out of 43 best hotels in el paso

8.9
(291 reviews)

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All Facilities for Hotel Paso Del Norte, Autograph Collection

Category Facilities
Activities Live music/performance.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Higher level toilet, Pet bowls, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Heating, Safety deposit box.
Food & Drink Fruits, Wine/champagne, Kid meals, Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Fire extinguishers, Smoke alarms.
Services WiFi, Free WiFi, Internet services.
Cleaning services Laundry, Dry cleaning.
Services & Extras Key access, Key card access.
Common areas Sun terrace, Outdoor fireplace.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services Express check-in/check-out, Concierge service, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Physical distancing rules followed.
General Pets allowed, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services Evening entertainment, Nightclub/DJ.
Transport Airport shuttle, Accessible parking, Airport shuttle (free), Airport drop off, Bicycle rental, Parking garage, Shuttle service, Electric vehicle charging station, Airport pick up, Shuttle service (free).
Pool and wellness Swimming pool, Foot massage, Hair cut, Massage, Swimming Pool, Fitness centre, Beauty Services, Couples massage, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Outdoor pool, Pedicure, Manicure, Spa and wellness centre, Back massage, Hair colouring, Full body massage, Spa lounge/relaxation area, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs, Hair treatments.
Outdoor & View Terrace.
Shops Minimarket on site.

Guest Ratings For This Property

8.9
Based on 291 Reviews
100% verified reviews

Comfort

9.3

Cleanliness

9.2

Value For Money

8.5

Facilities

9.1

Reviewers Mention About Hotel Paso Del Norte, Autograph Collection

Hotel Paso Del Norte, Autograph Collection is a new favorite in El Paso, with a European-inspired lobby and elegant atmosphere. The rooftop bar is a great place to party. Guests were impressed with t (Read More)he comfortable beds and overall relaxation experience. The hotel amenities, particularly the cigar lounge, were enjoyed by guests. Staff, including Rita, were praised for their helpfulness. The renovated historic hotel offers spacious rooms, cleanliness, and great views. However, there were some minor cleanliness issues with towels and the shower floor in some rooms. Overall, highly recommended.

Guest Reviews

Vanessa
family with young children
1.0
Bad
Bad
The staff is not professional.

Published on 19 Dec 2023

Gabby
family with young children
10.0
Exceptional
Beautiful hotel. Good to stay at only during special events
It was beautiful and it was in the center of the event we wanted to go to
It was sooooooo expensive

Published on 18 Dec 2023

Jorge
young couple
10.0
Exceptional
Exceptional
The service and the installations are amazing
Nothing

Published on 11 Dec 2023

Joshua
young couple
10.0
Exceptional
Every time I come to town to visit my family I always stay at this location
Im from El Paso and every time I visit home, I always stay at this fantastic location.
No issues

Published on 24 Oct 2023

Simon
review category business travellers
10.0
Exceptional
The best experience in ELP
The comfort, cleanliness, et location. The amazing fitness center. The 3 restaurants in the Hotel, especially the Sabor with its really nice staff !
Nothing

Published on 15 Oct 2023

Jesmary
family with young children
10.0
Exceptional
Exceptional
The complementary ice cream for my family it meant A LOT !!!

Published on 07 Oct 2023

Hernandez
young couple
10.0
Exceptional
Exceptional
I loved the room! The bed is very comfortable!

Published on 04 Sep 2023

Gonzales
review category business travellers
10.0
Exceptional
Will definitely stay again
Clean and beautiful

Published on 30 Aug 2023

Gonzales
review category business travellers
10.0
Exceptional
Will definitely stay again
Clean and very beautiful

Published on 30 Aug 2023

Joshua
young couple
10.0
Exceptional
Im from El Paso but every time I visit home I always stay at this amazing location
It is consistently clean and organized
N/a

Published on 22 Aug 2023

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