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Hotel

Shangri-La Hotel, Sydney

The rocks (0 kms from St Patrick's Church)

Ranked 1 out of 48 best hotels in sydney

8.2
(9359 reviews)

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About Shangri-La Hotel, Sydney

Set in the most desired location, Shangri-La presents unmatchable Sydney Harbour Bridge and Sydney Opera House vistas. The opulent hotel, located in the storied Rocks District, offers lavishly furnished guest rooms and suites, award-winning dining options, and Chi, The Spa. Other amenities include an indoor pool, a hot tub, and a fitness centre. Additionally, there is a high-end restaurant, a cafe, and a cocktail lounge with sweeping city views.

Top Facilities

parking

bar

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Location & Nearby Places

The rocks (0.9 Km from city center)

176 Cumberland Street, The Rocks

15 Nearby Attractions

Museum of Contemporary Art

0.3 km

The Rocks

0.3 km

Circular Quay

0.4 km

Lorraine's Patisserie

0.6 km

Sydney Theatre Company

0.7 km

Strand Arcade

0.9 km

Baxter Inn

0.9 km

Sydney Opera House

1.0 km

Cantina OK!

1.0 km

SEA LIFE Sydney Aquarium

1.0 km

Royal Botanic Gardens

1.0 km

Bar 83

1.0 km

Sydney Tower

1.0 km

Sydney Harbour Bridge

1.1 km

Queen Victoria Building

1.2 km

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All Facilities for Shangri-La Sydney

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Soundproof rooms, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Bathroom Sauna.
Room Amenities Heated pool, Air conditioning, Heating.
Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar.
Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services WiFi, Free WiFi, Internet services.
Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras Key card access.
Common areas Sun terrace.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Reception services Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General Private parking, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services Strollers, Babysitting/child services.
Pool and wellness Hot tub/Jacuzzi, Steam room, Swimming pool, Massage, Body wrap, Swimming Pool, Foot bath, Fitness centre, Beauty Services, Couples massage, Indoor pool (all year), Spa/wellness packages, Body treatments, Fitness, Facial treatments, Spa facilities, Spa and wellness centre, Full body massage, Body scrub, Spa lounge/relaxation area, Indoor pool, Fitness/spa locker rooms.
Transport Car hire, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

8.2
Based on 9359 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

7.7

Facilities

8.4

Guest Reviews

young couple
9.0
Superb
Superb
Good location and view
Slow check in process.

Published on 05 Jan 2024

Graham
group
8.0
Very good
Very good
Great location and room.
Sought an early Check in via booking (and appreciate subject to availability and when I rang at 9.30am was advised room available. I arrived at approx 10.00am to 10.15am and was told they would contact me. Did all the check in functions and then waited in the lobby for 60-90 min before being advised room available.

Published on 05 Jan 2024

Rachael
family with young children
8.0
Very good
Would stay again for the luxury. Loved the room service experience. Spectacular view. Must stay in Sydney
It was opulent and beautiful. The view of the harbour bridge on one side and the opera house on the other was breathtaking. The beds were the most comfortable Ive ever stayed in.
The toiletries werent very nice and we had a blinking light in the bathroom that was annoying

Published on 05 Jan 2024

Carly
family with young children
7.0
Good
Good
Nice hotel and facilities
Location, not pram friendly (stairs up footpath to get to hotel) had to take double pram up a busy road

Published on 05 Jan 2024

Coline
family with young children
3.0
Poor
Not worth it.
Just the bed and the view.
Took us 40mins to check-in in our room, that is with follow ups. If we didnt followed up, it will take us 1 hour. No complimentary water/juice whatsoever. The reception facility doesnt look like a five star hotel. Nothing will amaze you.

Published on 04 Jan 2024

Ben
family with young children
10.0
Exceptional
Exceptional
First trip to Sydney for my 4 year old and she loved it. Loved the view and loved the friendly staff.

Published on 04 Jan 2024

Stephen
young couple
9.0
Superb
Great location and hotel is 6 stars
Location is great
Breakfast was a little expensive, and not enough choice.

Published on 04 Jan 2024

Amy
family with young children
9.0
Superb
Superb
Location was brilliant. It is a 5 minute walk down to the harbour bridge and opera house. You are also less than a 2 minute walk to The Rocks, where there are brilliant bars and restaurants. Room was spacious and the beds were VERY comfy. All in all, a perfect stay!
-

Published on 04 Jan 2024

Jasmine
family with young children
10.0
Exceptional
We'll stay here again
comfy beds, easy location for walking to lots of shops and restaurants, room had great views, very spacious, huge bathroom with a lovely big bath and nice sized shower.

Published on 04 Jan 2024

Janette
family with young children
9.0
Superb
Excellent location, amazing views, great facilities and good service.
The location and facilities were excellent. Breakfast was delicious, the service excellent and the views amazing!
We had to ask 3 times for a pre-booked roll-away bed to be provided. While the breakfast was great, it was expensive... I guess you pay for the view! A small thing, but there was no toilet brush in the bathroom.

Published on 03 Jan 2024

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