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Hotel

Sercotel Madrid Aeropuerto

Retiro (5 kms from Avenida de America Station)

Ranked 37 out of 53 Best Hotels In Madrid

8.5
(4397 reviews)

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About Sercotel Madrid Aeropuerto

Sercotel Madrid Aeropuerto is a stylish property located just a few minutes away from the Madrid Airport, providing a perfect stopover for travellers looking for luxury and comfort. The hotel offers a range of amenities such as a charming outdoor pool with sun loungers, a terrace bar, a fitness centre and a sauna for guests to relax and unwind after a long flight. They also welcome pets.

Top Facilities

parking

bar

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Location & Nearby Places

Retiro (11.2 Km from city center)

Galeón, 25

15 Nearby Attractions

Santiago Bernabéu Stadium

9.0 km

El Retiro Park

9.8 km

Alcala Gate

9.9 km

Plaza de Cibeles

10.3 km

Museo del Prado

10.5 km

Thyssen-Bornemisza Museum

10.6 km

Independence Square Madrid

11.0 km

Museo Reina Sofia

11.0 km

Gran Via

11.1 km

The Sun's Gate

11.2 km

Velazquez Tech Museum

11.4 km

The Liria Palace

11.5 km

Plaza de la Villa

11.8 km

Royal Palace of Madrid

12.0 km

Temple of Debod

12.0 km

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All Facilities for Sercotel Madrid Aeropuerto

Category Facilities
Activities Live sport events (broadcast), Golf course (within 3 km).
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Pet basket, Non-smoking rooms, Lift, Soundproof rooms, Allergy-free room, Family rooms, Pet bowls, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Snack bar, Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Picnic area, Sun terrace, Shared lounge/TV area.
Reception services Tour desk, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services Baby safety gates.
Pool and wellness Sun umbrellas, Swimming pool, Solarium, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.
Transport Airport shuttle, Electric vehicle charging station, Airport pick up, Airport shuttle (free), Airport drop off, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

8.5
Based on 4397 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

9.0

Value For Money

8.3

Facilities

8.6

Guest Reviews

Medea
family with young children
7.0
Good
Very conveniently located next to Barajas airport and very handy shuttle that takes us back & forth
the room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there was enough room for everyone. Admittedly it was an overnight stay so that's all I can say.

Published on 03 Jan 2024

Alvaro
family with young children
10.0
Exceptional
One of the best hotels I have stayed this year
Location, if you are travelling from Madrid and flying early, they have a shuttle bus for free.
Everything was outstanding, nothing to complain about

Published on 02 Jan 2024

Lina
solo traveller
4.0
Disappointing
I would not recommend this hotels the price that you pay does not meet expectations.
That is close to the airport and that it has airport shuttle available which passes every 45 min
The AC is super noisy thus, I could not sleep . The telephone was not working I had to go down stairs twice to reach out the reception and when I explained this to the main desk I was told that there were no other rooms available and only until then a person came to check the telephone . But it took a lot of complaining for them to come to the room to check the phone .

Published on 29 Dec 2023

Jb
review category business travellers
9.0
Superb
Superb
good for the distance from airport

Published on 25 Dec 2023

Yamini
family with young children
8.0
Very good
Very good
Great reception staff
Kitchen staff got upset as I asked them to warm baby food up. Not pleasant attitude

Published on 20 Dec 2023

Sara
young couple
10.0
Exceptional
Perfect for a night before flying
Everything was great :)

Published on 17 Dec 2023

Beesan
solo traveller
9.0
Superb
Superb
Receptionist and shuttle bus driver were very kind and helpful. Checking in was very smooth. The shuttle bus driver helped me with my luggage (unlike other hotels I've tried).

Published on 16 Dec 2023

Reece
young couple
8.0
Very good
Very good
Super friendly staff. Convenient free shuttle bus from and to the airport.
The gym could do with some free weights. The room could do with a coffee or tea station. The shower needed some tightening of pipes

Published on 15 Dec 2023

Robin
group
10.0
Exceptional
Exceptional
The shuttle service to the airport in the morning was very fast and efficient. The front desk staff were friendly and capable. We arrived by metro and found the walk to be a little far for us but would return to stay at the same hotel but would take a taxi next time. The hotel has a restaurant which has a small menu but good tasting food and good service so would recommend as well.

Published on 15 Dec 2023

Franmendo
solo traveller
10.0
Exceptional
Exceptional
Everything, shuttle, breakfast, room. Location.

Published on 14 Dec 2023

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