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Hotel

SANA Berlin Hotel

Charlottenburg (1 kms from Zoo Berlin)

Ranked 27 out of 54

8.5
(4935 reviews)

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About SANA Berlin Hotel

Trendy, stylish accommodation and self-catering units are available at the 4-star SANA Berlin Hotel. They have soundproofed rooms, wooden floors, and blackout drapes. Snacks, refreshments, and small meals are available all day at the lobby bar. The Berlin Zoo and the Kaiser Wilhelm Memorial Church are a short walk away. Augsburger StraƌƎƌĀŖe Underground Station is close by. Cars and bicycles are available for rent here.

Top Facilities

parking

bar

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Location & Nearby Places

Charlottenburg (5.3 Km from city center)

NĆ¼rnberger StraƟe 33/34

15 Nearby Attractions

Kaiser Wilhelm Memorial Church

0.6 km

Zoo Berlin

1.0 km

Victory Column

2.0 km

Bellevue Palace

2.3 km

Memorial to the Murdered Jews of Europe

3.4 km

Topography of Terror

3.4 km

BrandenburgĀ Gate

3.5 km

Reichstag

3.6 km

Charlottenburg Palace

3.6 km

Check Point Charlie

3.9 km

Konzerthaus Berlin

4.1 km

Gendarmenmarket

4.3 km

French Cathedral Berlin

4.3 km

Sammlung Boros

4.3 km

Pergamon Museum

4.9 km

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All Facilities for SANA Berlin Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Pet basket, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Allergy-free room, Family rooms, Higher level toilet, Pet bowls, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Bathroom Sauna.
Room Amenities Heated pool, Air conditioning, Rooftop pool, Safety deposit box, Heating.
Food & Drink Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services ATM/cash machine on site, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing Mobile app for room service, Cashless payment available.
General Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness Hammam, Spa facilities, Steam room, Swimming pool, Swimming Pool, Fitness centre, Spa lounge/relaxation area, Indoor pool, Pool with view, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport Accessible parking, Car hire, Bicycle rental, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

8.5
Based on 4935 Reviews
100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.2

Facilities

8.6

Guest Reviews

Amelia
young couple
9.0
Superb
Stayed at SANA to celebrate NYE and my husband 25th!Hotel was perfect for a chilled stay:)
Hotel is really lovely, rooms and bed cosy and comfortable! Pool and sauna was nice. Staff helpful and organised birthday decorations and cakes to celebrate.
Could have more toiletries and tea in the room Pool area could be bigger as it was quite busy with children too.

Published on 04 Jan 2024

Amelia
young couple
9.0
Superb
Came to SANA hotel Berlin to celebrate NYE and my husbands 25th birthday! The hotel were so helpful organising some deco
Hotel was nice, comfortable and stylish
Could have more toiletries / amenities in the room

Published on 04 Jan 2024

Tania
family with young children
8.0
Very good
Very good
The hotel is luxurios and nice. The Christmas decorations and New Years Eve dinner were wonderful. They offered neckleces as a takeaway at the NYE dinner and it was a nice touch.
The attention to cleaning and small details could change the entire experience. I think the hotel is very understaffed amd the existing personel are trying to cover as much as possible.

Published on 03 Jan 2024

Yaser
young couple
8.0
Very good
will definitely stay there again but we hope that they do a better job next time
The location is ideal for us, close to everything we like about Berlin. The breakfast is also excellent and very diverse with fresh ingredients every day. Most importantly, the staff are fantastic especially at breakfast. By the second day they remember what you like.
This is our second time staying at this hotel. The first time we were very satisfied with the cleaning. However, the second time we were not really satisfied with the cleaning. We generally only allow cleaning every other day as we try to be sustainable. in the course of 7 days, we allowed cleaning three times. In those times, we did not get fresh sheets at all. We had to ask for fresh sheets and change the sheets ourselves.

Published on 03 Jan 2024

Magdalena
family with young children
8.0
Very good
Very good
Breakfast was nice but could have bigger selection of warm stuff- eggs, veggies etc. Stuff was very helpful and responsive. Location was very convenient and close to Kudam. Room was very big and very comfortable. Having pool in the city- bonus, although its pretty small and not very warm. Decor and design of the hotel- very nice!
Would be nice if the water in the pool was warmer in the winter. Portuguese restaurant in the hotel could have better food- appetizers were good, main dishes not so much.

Published on 03 Jan 2024

Stepanka
family with young children
5.0
Passable
Passable
Great location
Room cleaning was very poor, didn't replace toilet paper, tissues and bins not been emptied Literally just beds been made. I would expect more for 4* hotel

Published on 02 Jan 2024

Kazuya
family with young children
10.0
Exceptional
Clean and Spacious room with a kitchen
The room we stayed in was more spacious than expected, equipped with a kitchen, a large fridge, a washing machine, and a nice bathroom with a bathtub. The room was clean, and the Wi-Fi worked well. The breakfast was very tasty, and we also enjoyed the hotel's pool. The hotel is situated in a quiet area. Depending on the destination lines, it's a few to several minutes' walk to the subway stations, making it easy to reach the city center of Berlin.
Most of the staff were kind and friendly, but unfortunately, a few were not.

Published on 01 Jan 2024

Stavroula
review category business travellers
2.0
Very poor
Mold in the swimming pool - Rooms not very clean - Polite Hotel Staff - Good breakfast -
Breakfast was good and the hotel staff polite.
We booked the deluxe double room with breakfast just for one night 5-6/12 with my partner before we fly back home after reading the positive reviews and checking that the hotel has sauna and swimming pool. For just one night we paid 179.29 and in the price it is included a 10% discount due to Genius2. We arrived in the hotel late in the afternoon of 5/12 and only in the reception we were informed the sauna was out of order. When we went in the room the shades were not working and we had to wait for the technician to first come in the room to check that indeed there is problem and then we could ask for a room change. All this took more or less an hour. In the first room we were given there was also a defect lamp. The shades not working meant we were totally exposed to the residents from the buildings across the street as the window expands on the whole one side of the room and the window glass has no mirroring effect. Being made from glass the bathroom wall as well made the whole situation extremely uncomfortable. We then had been given another room similar to the first one with working shades. We went for a short time outside of the hotel to come back quickly and go the the swimming pool before it closes. The view of the swimming pool was unfortunately disgusting being full of mold and very very dirty. How is it possible a 4 star hotel to have a pool with mold? We then asked to speak with the manager but of course there was no manager at 23:00 only the Hotel Staff, who all of them have been polite but not the responsible ones to speak. Above all the already mentioned we realised only in the morning before go to the airport that in our new room also the spoons next to the complimentary coffee had not been cleaned from the previous visitors and there was also a coffee spot on the floor. These last things in the room were minor things. The mold in the pool is extremely dangerous and a health hazard. Since 7DEC23 we are waiting for a full refund through...

Published on 29 Dec 2023

Philip
young couple
7.0
Good
Wouldnt choose to stay again.
Stayed here 22/12-28/12. Checking in was strange. There were two female staff members at the desk who seemed to be passing the time of day chatting with a couple for what seemed like ages looking at something on a computer screen leaving us standing there feeling awkward! Not once did they look at us obviously waiting to check in with cases at our feet. It just needed one of them to say we will be with you in a minute but it didnt happened. Eventually we were attended to and It wasnt a nice friendly smile that one would usually expect as you check in, it wasnt rude either just a little off and unwelcoming! We were given room 537 a huge corner junior suite. This room in my opinion is absolutely not worth the extra cost! Yes it has a lovely big bath and a separate super rain shower. There were also 2 WCs one with a glass sliding door that doesnt quite close and slides open on its own if youre not stopping it leaving you exposed to the world! (Very odd, who wants to see someone sitting on a toilet?) The other a proper private one with a fully shutting door I was relieved to find. I found the lay out of the room was just mostly wasted space and quiet annoying really. The large double bed was very comfortable I must admit but only one side of it has a table so everything you needed in the night had to be placed on the floor if you were the unfortunate one sleeping on that side of the bed! The tea making tray was hidden away in a pokey little hole under the safe so to make tea you had to get down to the floor to plug in the kettle. Theres so much space in the room just have a table in the corner with a plug at waist height! Not a single USB point or desk if you happened to want to work, just a annoying round table with 2 totally unsuitable low seats round it. All the seating in the room was actually really uncomfortable as was the seating in the unattractive foyer and bar area.

Published on 28 Dec 2023

Mary
family with young children
10.0
Exceptional
Stylish hotel in convenient location
We enjoyed our stay at SANA, the room was both stylish & functional, with lots of storage room as well as all the amenities we could need. We also enjoyed the cocktail menu of the bar located just off the lobby. The hotel is walkable to the shopping district & zoo, as well as transit. In addition to our hotel room, we booked a multi-room for 3 family members, and they were happy with the room- appreciating the kitchenette and shared seating area.

Published on 28 Dec 2023

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