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Hotel

Salem Waterfront Hotel & Suites

Derby Street (0 kms from Salem Maritime National Historic Site )

Ranked 2 out of 23 best hotels in salem

8.4
(1165 reviews)

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About Salem Waterfront Hotel & Suites

With its prime location in Salem, the Waterfront Hotel & Suites offers a range of amenities and services for a comfortable stay. The rooms are tidy and well-equipped, and the staff is friendly and accommodating. The hotel is within walking distance of popular landmarks and attractions in Salem. Overall, the Salem Waterfront Hotel & Suites provides a convenient and pleasant stay in a fantastic location.

Top Facilities

parking

bar

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All Facilities for Salem Waterfront Hotel & Suites

Category Facilities
Activities Live music/performance.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Allergy-free room, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Face masks for guests available, First aid kit available.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Outdoor fireplace, Picnic area, Shared lounge/TV area.
Reception services Tour desk, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing Mobile app for room service, Cashless payment available.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness Swimming pool, Swimming Pool, Indoor pool, Indoor pool (all year), Fitness.
Transport Car hire.
Outdoor & View Terrace.

Guest Ratings For This Property

8.4
Based on 1165 Reviews
100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

7.9

Facilities

8.5

Guest Reviews

Jeff
young couple
4.0
Disappointing
Disappointing stay!
The pool was very nice and the fitness center looked good, though I only looked at it and didn't use it. The attached restaurant, Regatta Pub, made very good drinks and had big, tasty breakfast offerings (not complimentary).
Our room was smaller than expected and because of that, it wasn't a room that we wanted to just hang around in as it felt a little claustrophobic. There was neither a fridge or a microwave, which perhaps I should've known, but I assumed for the price that the room would at least have a small fridge. There was hair from the previous guest left on the bathroom floor near the shower. The heating system would switch from warm air to cool with the setting on heat, so the temperature in the room was never consistent. There were no charging outlets in the clock or lamp as there are in some hotels, so with the outlets near the bed occupied by other things, at least one of us had to charge our phone on the window sill (a minor inconvenience, I know). The curtain on the window didn't go all the way around, so there were parking lot lights shining into the room at night and we could see where it seemed that other guests had tried to tack the curtain to the wall in some manner, as paint was missing and it was scarred near the window. I would not return to this property unless I was guaranteed a totally different kind of room that was larger and had more ameneties.

Published on 02 Jan 2024

Iain
young couple
9.0
Superb
Superb
Friendly, helpful staff

Published on 27 Dec 2023

Fabio
family with young children
8.0
Very good
Very good
Room
Breakfast

Published on 27 Dec 2023

Carla
group
8.0
Very good
Only minor inconveniences and the cute room and friendly staff far outweighed anything negative.
The staff was the friendliest ever. Super sweet.
The heater in our room was not working, we were given a space heater in no time but it was difficult still to keep the room at a comfortable temperature. No mini fridge or microwave. No information in room about amenities, rules, or operations.

Published on 22 Dec 2023

Anonymous
young couple
10.0
Exceptional
Very nice hotel
Location
Wish there was continental breakfast! At least coffee other than k cups

Published on 11 Dec 2023

Debbie
young couple
10.0
Exceptional
Exceptional
Rooms were immaculate and very comfortable.

Published on 10 Dec 2023

Stefanie
group
10.0
Exceptional
Exceptional
We loved the hotel. Great location for walking around Salem. Would go back again, and hopefully will soon.

Published on 07 Dec 2023

Di
young couple
10.0
Exceptional
Staff great at giving directions for us to find our tour. A clean comfortable room. Breakfast facilities onsite but we
Easy to find. A lot of facilities we didnt use. It had a shuttle bus into the town if you didnt wish to walk. A very comfortable room and parking right at the entrance.
No faults at all.

Published on 03 Dec 2023

Diana
family with young children
3.0
Poor
Rooms are gross and overpriced.
location to Salem activities
Wayyy overpriced for what you get. Our room smelled and had stains everywhere. The cleaning staff is very loud by 8am. I had a do not disturb sign and they entered the room without knocking around 9ish. We werent even checking out that day. I had an alarm under the door which scared them away when they opened it. Did not feel comfortable there. We checked out early and ate the cost and went elsewhere. Never again!

Published on 03 Dec 2023

Margaret
with friends
9.0
Superb
Lovely hotel
Hotel, location, restaurant all excellent. Staff so helpful especially Natasha who helped us get off on a day shopping. Food amazing in hotel restaurant, beds comfortable....no complaints
They used to do feee hot cider and coffee free for guests in lobby so I missed that perk which was very nice

Published on 01 Dec 2023

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