SpringHill Suites Coeur d'Alene, Coeur d'Alene

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Category	Facilities
Activities	Happy hour, Mini golf, Bike tours, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Outdoor furniture, BBQ facilities.
Safety & security	Security alarm, 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Outdoor fireplace, Picnic area, Sun terrace, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport	Accessible parking, Electric vehicle charging station, Bicycle rental.
Shops	Minimarket on site.

Guest Ratings For This Property

9.0

Based on 135 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.4

Value For Money

8.2

Facilities

9.2

Reviewers Mention About SpringHill Suites Coeur d'Alene

The SpringHill Suites Coeur d'Alene is praised for its good service and central location. The rooms are spacious, clean, and even have walk-in closets. The hotel offers a good continental breakfast w (Read More)ith a variety of options. Guests appreciate the helpful and accommodating staff. The hotel has a big pool and hot tub, making it suitable for families. Overall, the hotel is highly recommended for its cleanliness, friendly staff, and convenient amenities.

Guest Reviews

Karen

young couple

10.0

Exceptional

This is our first choice to stay in CDA.

I love how clean this hotel is and the breakfast is really good (Not the usual instant oatmeal and yogurt!) Coffee is always available and the staff are very friendly and helpful.

Published on 29 Dec 2023

Shane

young couple

10.0

Exceptional

Excellent place to stay and would go back again!

Very nice hotel. Good breakfast and staff was great!!

Walls are a thin for noises.

Published on 14 Dec 2023

John

review category business travellers

10.0

Exceptional

Great place (a little expensive) with everything I needed.

Conveniently located (for my needs). Terrific breakfast - lots of choices including hot selections. Quiet, clean, and comfortable rooms. Will stay here again!

Can't think of anything negative.

Published on 30 Oct 2023

Wertz

family with young children

10.0

Exceptional

Excellent

The staff was very helpful and polite.The buffet was so good and fresh hot .The choice of food was amazing.

The tv on the dresser couldn't be seen by the second bed.it should be mounted on wall between beds so both beds can see tv.

Published on 20 Oct 2023

Neal

young couple

3.0

Poor

Worst stay ever at a hotel.

We have stayed at this property before and really liked it. We even told our friends about it.

We were in a double queen room due to arriving a day early. I was talked into staying in the double queen for the whole duration. The first night I couldnt get comfortable in the queen bed and the people above us had a dog that was running around all night. I went down to the front desk at 3:00 AM and said that we wanted our king suite in the morning, they said OK and I went down in the morning and was told that they were going to put us in the owners suite. The room had not been remodeled, the furniture was not in good shape and we noticed that night the door had no inside locks. I went to the front desk the next morning and told them about the shape of the room and that there was no inside locks. The weekend manager tried railroading me and said that they didnt have any other rooms and were overbooked. I said at least fix the door locks, she said that there was no one there to fix it. Being a contractor for 40 years, I said give me the parts and I will fix the door myself, she said no. Then all of a sudden she was able to move us. My wife said no, we have moved enough and we are checking out. We were told that we would get a credit on the rest of the stay. They didnt tell me the amount of the final bill, I asked for a receipt, it took a while for them to give me one and I didnt look at it until we got home and my wife said that they charged us for an extra day. I called the hotel and they said that the general manager would be in the next day and to leave him a message. The next day there was a message from the manager saying that they were going to credit us one day. We were charged $309 for the owners suite, we will never use that hotel again.

(Read More)

Published on 17 Oct 2023

Allison

solo traveller

10.0

Exceptional

I really enjoyed this location being close to downtown- near the lake, great shops and fun events

The staff were so very attentive and kind. The breakfast food was so good.

Published on 18 Sep 2023

Sonu

family with young children

9.0

Superb

Good for families

Cleanliness, Swimming pool and family sized suites. The breakfast offered good options.

Published on 24 Jul 2023

Eva

family with young children

10.0

Exceptional

Great hotel for families, but expensive.

The location is great and the amenities are top-notch.

Some of the key-activated locks were broken which was frustrating when trying to get in other doors besides the front. Its also extremely expensive in the summertime.

Published on 22 Jul 2023

Derek

family with young children

10.0

Exceptional

Loved it!!

The hotel was clean, up to date and modern. The breakfast was excellent!! I would definitely stay again.

Pool , breakfast and nice room!

Published on 22 Jul 2023

Shelley

young couple

10.0

Exceptional

Our stay in Coeur d'Alene was a perfectly wonderful way to celebrate our birthdays and anniversary.

The breakfast was amazing and delicious. There was this amazing buffet wrangler with an arm tattoo that said "misunderstood." She kept that whole breakfast area moving, restocking food, utensils, drinks, offering smoothies, emptying trashes, bussing tables. She also had a friendly disposition. Customer service, awareness and efficiency are values I admire in the hospitality and she exhibited all of those.

I was really disappointed that there wasn't an outdoor swimming pool and hot tub.

Published on 11 Jul 2023