DoubleTree by Hilton Memphis Downtown, Memphis

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All Facilities for DoubleTree by Hilton Memphis Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (drinks), Room service, Restaurant, Bar.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services	Evening entertainment.
Transport	Accessible parking, Parking garage.
Pool and wellness	Fitness centre, Fitness.

Guest Ratings For This Property

7.4

Based on 760 Reviews

100% verified reviews

Comfort

8.0

Cleanliness

7.9

Value For Money

7.1

Facilities

7.6

Reviewers Mention About DoubleTree by Hilton Memphis Downtown

The DoubleTree by Hilton Memphis Downtown is praised for its beautiful interior and comfortable rooms. The shuttle service is convenient for guests with appointments at St Jude. The on-site restauran (Read More)t offers a menu-style breakfast with attentive staff. While the rooms may need an upgrade, the overall stay was enjoyable with minimal issues. The hotel staff, particularly Anthony, provided excellent service. The rooms were clean with a great view, and the hotel is recommended by a frequent traveler.

Guest Reviews

Julia

family with young children

7.0

Good

Staff friendly. Clean

Old fashioned and no safe for valuables. Over priced.

Published on 31 Dec 2023

Ping

young couple

10.0

Exceptional

Very clean roomand friendly people

Nice location

Published on 23 Dec 2023

Deborah

family with young children

4.0

Disappointing

Very convenient to event. Restaurant was good.

Room needs serious upgrades. Needs fridge, microwave and safe.

Published on 06 Dec 2023

Lori

young couple

9.0

Superb

Very comfortable & near everything downtown

Close proximity to Beale Street & Fed Ex Forum

Valet parking is a nightmare & no option to self park

Published on 25 Nov 2023

Anganetta

solo traveller

5.0

Passable

Not good for the price of room

Older, empty look of room. Housekeeping was awesome! Staff very friendly. Valet parking- staff nice but valet service sucked.

Published on 13 Nov 2023

Sharon

young couple

3.0

Poor

We want be back

Convenient to venue

The ladies at the front desk

Published on 11 Nov 2023

Christopher

young couple

9.0

Superb

Great location, nice place to stay.

The property was clean and well maintained for such an old building. They've done a great job with it. We were there for a concert at the forum. Everything we wanted to do was within walking distance except for the zoo, which was only about a 10 minute drive.

Really, the only issue I had was at checkout. I received my invoice via email and the charge on the invoice was $50 less than the charge they put on my card, so I went to the front desk to ask. When I got to the desk, I started asking the clerk questions and she kept interrupting me. She would answer my questions before I finished asking them. That was just rude in my opinion. Overall, we had a great trip, and a nice stay. Definitely would stay here again.

Published on 30 Oct 2023