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Hotel

Renaissance Cancun Resort & Marina

Zona Hotelera (0 kms from )

Ranked 20 out of 50

8.8
(1570 reviews)

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About Renaissance Cancun Resort & Marina

Pamper yourself with a relaxing and lavish stay at Renaissance Cancun Resort & Marina, a premium property situated in Cancun. Set at a 10-minute distance from downtown, this property puts you close to the hip and happening spots of the city. Guests can enjoy a range of spectacular amenities designed to improve their stay. The rooms feature only the most elegant and bold interiors, allowing you to have the most luxurious stay.

Top Facilities

parking

bar

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Location & Nearby Places

Zona Hotelera (4.7 Km from city center)

Boulevard Kukulcan Km 1.5, Zona Hotelera, Cancun 77500 Mexico

5 Nearby Attractions

Chichen Itza

2.0 km

Playa Tortugas

2.2 km

Isla Mujeres

3.8 km

El Rey Ruins

11.4 km

Playa Delfines

11.5 km

All Facilities for Renaissance Cancun Resort & Marina

Category Facilities
Activities Happy hour, Themed dinner nights, Live music/performance.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Family rooms, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service.
Services & Extras Key card access.
Common areas Sun terrace, Shared lounge/TV area.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Tour desk, Valet parking, Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Parking on site, Free parking, Parking.
Entertainment and family services Nightclub/DJ.
Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Swimming pool, Outdoor pool, Public Bath, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport Accessible parking, Car hire, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

8.8
Based on 1570 Reviews
100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

8.5

Facilities

9.1

Guest Reviews

Denise
family with young children
4.0
Disappointing
First and last time visiting Cancun.
Appearance was ok and. Jew of Marina was nice
1. Location 2. No affordable, authentic local type restaurants 3. Had to Uber most places 4. Construction next door was very loud daily 5. Cigarette butts on the balcony (never cleaned)

Published on 03 Jan 2024

Juliana
young couple
8.0
Very good
Comfortable
Great facilities, very clean and very pretty
Its a bit too far from the Zona hotelera and each taxi could cost us around 80 bucks. Good if you are going to Cancun on business, not so good for holidays.

Published on 16 Dec 2023

Scott
review category business travellers
5.0
Passable
Nice Hotel, Not a Good Value
The room was great. Quite comfortable. The view toward the water was nice. Many good restaurants just a short walk away.
The front desk staff caused problems. We added a third person to our reservation (we had a suite with a pull-out couch). We were told the additional $50/night included breakfast for the person. The front desk then called several hours later to tell us it did not, and breakfast would be an additional $35 per night for the additional person. This, after we were already paying $600/night for the suite. The issue was handled quite poorly. Most hotels get into your pocket however they can. The Renaissance took it to another level. There was a charge for everything.

Published on 05 Dec 2023

Israel
review category business travellers
10.0
Exceptional
Amazing
The beds, the view and breakfast were amazing
The smell of the carpet in the floor corridors

Published on 05 Dec 2023

Cecile
young couple
7.0
Good
Good
Nice spacious room and good location.
We are being told that we can have access to the beach club nearby. However, they omit to say that they have only 13 spots, that you cannot book before 9:30 am and that by 11am it's already full. Also, the breakfast is not worth $30.

Published on 30 Nov 2023

Earl
young couple
9.0
Superb
Fantastic hotel with great staff
Nothing to complain about. Everything was fantastic. I would go back again.
Nothing to complain about.

Published on 22 Nov 2023

Jessie
young couple
10.0
Exceptional
Exceptional
Nice place
None

Published on 22 Nov 2023

Martin
group
10.0
Exceptional
Ready to come back
Exellent
No hot water in the shower

Published on 21 Nov 2023

Antonella
review category business travellers
10.0
Exceptional
I loved the place and the food
the breakfast was the best!
many people at the front desk with just two people working so it makes a line sometimes

Published on 20 Nov 2023

Chris
solo traveller
8.0
Very good
Great short stay!
Great location overall, despite no immediate beach access. Great for a business trip or someone who wants to see a different view of Cancun. Room and facilities were definitely classy and I would happily stay again!
I didn't find any significant negatives to report.

Published on 18 Nov 2023

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