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Hilton Garden Inn Raleigh/Crabtree Valley

North Hills (1 kms from Crabtree Valley Mall)

Ranked 2 out of 45 best hotels in raleigh

8.9
(521 reviews)

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About Hilton Garden Inn Raleigh/Crabtree Valley

The Hilton Garden Inn Raleigh/Crabtree Valley is an exceptional hotel that offers a range of amenities and services to ensure a memorable stay. The staff is friendly and goes above and beyond to make guests feel like family. The hotel is spotless and well-maintained, with clean and comfortable rooms. The location is convenient, with plenty of nearby restaurants to choose from. The hotel features a bar, restaurant, and pool.This hotel provides a luxurious, clean, and comfortable experience that exceeds expectations and also allows pets in the premises.

Top Facilities

parking

bar

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All Facilities for Hilton Garden Inn Raleigh/Crabtree Valley

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Special diet menus (on request), Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Common areas Outdoor fireplace.
Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Transport Shuttle service, Accessible parking, Shuttle service (free).
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool (all year), Fitness.
Outdoor & View Terrace.
Shops Minimarket on site.

Guest Ratings For This Property

8.9
Based on 521 Reviews
100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

8.7

Facilities

9.1

Guest Reviews

Ashley
family with young children
9.0
Superb
Superb
The rooms and lobby
I didnt know they charged for breakfast

Published on 18 Dec 2023

Patricia
group
10.0
Exceptional
Beautiful hotel for a weekend stay!
We had breakfast on Saturday morning which was wonderful. I liked that the hotel is pet friendly. Overall, the hotel is really nice and offers all the amenities one could ask for!
Not sure why there is gratuity open on the receipt since breakfast was self serve. Also thought that $75 was pretty steep for the pet fee which was not stated anywhere on Booking.com when I booked the room.

Published on 13 Dec 2023

Dahbitra
group
8.0
Very good
I had an awesome stay surrounded by a beautiful atmosphere with access to a variety of amenities.
The room was very clean, I especially liked that all of the linens smelled fresh and freshly laundered. I was extremely comfortable and impressed with the cleanliness of the room. I usually ask for new bed linens but did not feel that this was necessary due to the obvious cleanliness.
I felt the price point was a little high since the room did not include a living room as with other Hilton Garden Inn properties. That was an aspect I was looking forward to so that I could entertain guests a little more. It would also have been nice if there was a complimentary breakfast bar. I think breakfast should be included given the price point but this location only does Alacarte service at their restaurant.

Published on 11 Dec 2023

Lerhonda
solo traveller
6.0
Pleasant
Overall, good stay, decent location.
Secure feeling; pretty decent scale.
Ice machines are in need of repair. Paying for breakfast when the stay per night is a bit expensive. Youre unaware of the payment until youve sat down to eat; desk staff is in need of help with explanation of items such as this.

Published on 27 Nov 2023

Robyn
young couple
6.0
Pleasant
The staff mentioned above and the location made this stay. We came back for 3 lots of stay while we were in the North Ca
The staff were very friendly & accomodating. Joan, Akeefe - front desk Steve, Linda - Bar
The air conditioning in the first two rooms we had but the aircon in room 7017 was the best. Pillows were terrible.

Published on 17 Nov 2023

Hoggard
group
9.0
Superb
I had a great stay.
Breakfast was great. The rooms were clean.
Parking could have been better.

Published on 13 Nov 2023

Jackie
young couple
1.0
Bad
Terrible would like a refund !!
The toilet was broken some came in our room for 15 min after being in and out still was not fixed my husband just dealt w it . The noise level at 1130 pm from people downstairs! We paid for a mealplan but were charged $65 for breakfast! Eggs were terrible like they sat all morning!

Published on 06 Nov 2023

Lisiewski
young couple
10.0
Exceptional
Nice
Close to the mall
Minor setback in the room we selected

Published on 30 Oct 2023

Richard
young couple
10.0
Exceptional
Excellent. Value
Gave me what I wanted. Good quality fair price!

Published on 10 Oct 2023

James
solo traveller
10.0
Exceptional
Just wanted a really good hotel without breaking the bank for the night. I got everything I asked for and then some. Def
I liked the beauty of the entire hotel. Great scenery inside the hotel, very clean and up to date rooms. Worth the money.
I didnt like the fact thats theres not a lot of parking and the walk to the front of the hotel to the back where extra parking is can be a hike.

Published on 02 Oct 2023

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