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Hotel

Queen's Hotel

Kandy City Center (0 kms from )

Ranked 40 out of 50 luxury hotels in kandy

6.9
(519 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

Kandy City Center (0.6 Km from city center)

No 4, Dalada Veediya

15 Nearby Attractions

Galadeniya Vihara

0.3 km

Temple of the Sacred Tooth Relic

0.3 km

Raja Tusker Museum

0.3 km

Wales Park

0.3 km

World Buddhist Museum

0.4 km

Kandyan Art Association

0.4 km

Kandy Lake

0.4 km

Kandy Garrison Cemetery

0.5 km

Kandy View Point

0.6 km

Kandy to Ella Train

0.6 km

Ceylon Tea Museum

0.6 km

Royal Palace of Kandy

0.6 km

National Museum of Kandy

0.6 km

Knuckles Mountain Range

0.6 km

Huluganga Falls

0.6 km

See All Attractions

All Facilities for Queen's Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Family rooms, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, BBQ facilities, Room service, Restaurant, Bar.
Safety & security 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Ironing service, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Garden.
Reception services Tour desk, Valet parking, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed, Cashless payment available.
Entertainment and family services Entertainment staff.
Transport Airport shuttle, Car hire, Airport pick up, Airport drop off.
Pool and wellness Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Pool with view.
Outdoor & View Terrace.
Shops Barber/beauty shop.

Guest Ratings For This Property

6.9
Based on 519 Reviews
100% verified reviews

Comfort

7.2

Cleanliness

7.1

Value For Money

7.0

Facilities

6.8

Reviewers Mention About Queen's Hotel

The Queen's Hotel is a historic property over 100 years old, with charming appeal and a convenient location near important sights. Guests found the rooms spacious and comfortable, although some felt (Read More)the bathrooms could use improvement. While some reviewers did not try the dining options or bar, others enjoyed the good food and pleasant service. The hotel's historic charm and convenient location were highlights for many.

Guest Reviews

Devika
family with young children
5.0
Passable
Passable
Its the best location for visiting the temple.
Everything was very damp.

Published on 04 Jan 2024

Kseniya
young couple
7.0
Good
Romantic but dying historical building
The location in the very centre of the town in front of the Kandy temple. The old historical building has its old charm. The manager was very helpful and trying his best to help us with all issues. Very atmospheric old elevator.
Unfortunately seems like the building is dying and no owners dont love it enough to take care of it) there were no hot water, just scarcely warm. Half of bulbs in the room didnt work. In some parts of the hotel there are water leakages( the towels were very dirty and old. Bed sheets and curtains had spots on them.sanitary ware is Dirty and not fixed properly) anyway for one night stand this is an interesting experience. Dear owners, please save this beautiful building and hotel!;) work on maintenance and cleaning

Published on 04 Jan 2024

Richard
family with young children
9.0
Superb
Fabulous stay in a still grand old lady
Loved the style and history of the building, as well as the central location. Super comfy bed and quality linen. Loved the big bath, in room fridge and super pool. Paid extra for balcony, worth it. Nearly didn't stay because of all the negative reviews, but our experience was superb (should add we did not dine in though).
This is an old hotel. Like any grand old lady,, she has bits and pieces in need of repair and which could work better but that it is to be expected. We had some flaking plaster on an internal wall, and slightly clunky plumbing. This is not a Holiday Inn built in recent vears,. Ideally, every wee fault should be fixed, but to me, with old buildings, this is kind of to be expected. No faults for me.

Published on 01 Jan 2024

Jerry
solo traveller
8.0
Very good
Thoroughly enjoyed my stay at the Queens, Will visit again next time I am up in Kandy
A very relaxing few days. Perfect central location for exploring Kandy. Hotel is full of history and old colonial charm with many original features. Very friendly, helpful staff.
Restaurant food a little to "spicy" for my taste.

Published on 30 Dec 2023

Chintha
family with young children
9.0
Superb
Superb
We loved the old building and the location . It is centrally located with easy access to many places in the Kandy town. Staff are quite helpful. It has got a secure car park and driver accommodation.
One of the rooms we occupied was damp and smelly. There was a special request made 3 days ago to provide a vegan cak or a bunch of flowers to celebrate a birthday. This was totally ignored by the staff member. This request was conveyed via email and via a phone conversation.

Published on 29 Dec 2023

Mahesh
young couple
7.0
Good
Nice placr to stay but parking facility must be improve
Heart of city and near to the temple of tooth
Parking facility is poor

Published on 27 Dec 2023

Jillian
young couple
6.0
Pleasant
Stepping back in time. It reminded me of the comedy Faulty Towers.
The breakfast was good and so were the dining room staff.
The fact that the lift did not work for one of our two days there was outrageous given I am disabled in one leg. When I spoke to the engineer of the group, he said it was heritage and couldn't be replaced. I suggest your hotel needs a lift that works 24/7 or install a second lift. I also suggest that reception staff have sufficient language skills to explain when the lift will be operational rather than just "it will be fixed"..Not good enough!. It is an OH&S issue and clients should be told they may have to climb three floors to their room.

Published on 27 Dec 2023

Ann-margreth
young couple
8.0
Very good
Great place with old world atmosphere!
Great atmosphere! Lots of old world charme. Very friendly and helpful personnel. Spacious! We had a junior suit that is one big room of about 60m2! Good breakfast. Charming bathroom with bathtub and shower and plenty of Hot water! The Bar is also worth a visit. We would definitely stay here again! However, Many things in the hotel are a bit torn and rickety, we find that to be part of the charme, but you should consider it before you book.
Lighting in the room could be better. No bedside reading lights.

Published on 23 Dec 2023

Chinthiya
family with young children
6.0
Pleasant
Climate was nice for a comfortable stay
The location is closer to the attractions
The shower was broken on both the rooms. Mini bar was empty. Couldnt open the balcony door.

Published on 23 Dec 2023

Gordon
review category business travellers
8.0
Very good
Very good
The general ambience of this old colonial hotel. All the staff with one exception were very helpful and cheerful. The rooms we had were clean and comfortable but on the 3rd floor only one small window.
My arrival was met with a less than welcoming greeting at reception and it took ages to check in. The rooms are in need of some modernisation especially the bathrooms and electrical sockets. The pool is nice but sitting around it is spoilt by the smells from the kitchen. Also many thanks to the brainless idiots who fail to close the lift door properly on the ground floor. When you are stuck on the 3rd floor with a child in a wheelchair this is really annoying to say the least.

Published on 22 Dec 2023

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