Candlewood Suites - Asheville Downtown, an IHG Hotel, Asheville

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Candlewood Suites - Asheville Downtown, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Allergy-free room, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Heating.
Food & Drink	Snack bar, Outdoor furniture, BBQ facilities, Bar, Coffee house on site.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Picnic area, Sun terrace, Shared lounge/TV area, Garden.
Reception services	24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking.
Physical distancing	Cashless payment available.
Pool and wellness	Hot tub/Jacuzzi, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking, Electric vehicle charging station.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.6

Based on 378 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.1

Value For Money

8.7

Facilities

9.1

Reviewers Mention About Candlewood Suites - Asheville Downtown, an IHG Hotel

The Candlewood Suites - Asheville Downtown is praised for its great value, clean and comfortable rooms, and convenient location near downtown. Guests appreciated the helpful and friendly front desk s (Read More)taff, as well as the honesty of the housekeeping team. The hotel offers a variety of amenities, including a rooftop garden and bar. Some minor issues mentioned include the need for larger trash cans and a cold pool. Despite these concerns, guests overall had a satisfying experience and would consider staying again.

Guest Reviews

Teresa

family with young children

10.0

Exceptional

There wasn't anything I didn't like. My grandson lives in Asheville and we will definitely be back to visit. Perfect location and hotel amenities.

It wasn't free....

Published on 03 Jan 2024

Amy

family with young children

8.0

Very good

No breakfast

It would be nice to have toilet seats

Published on 31 Dec 2023

Jessie

solo traveller

6.0

Pleasant

Nice room. Long stay facility. Do not expect clean towels, garbage removal during your stay

I had a 3 nite stay and was never offered clean towels.

Again was there for 3 days. Nice to have. Place to heat up food or have a cup of coffee but would be wonderful if they cleared out trash.

Published on 30 Dec 2023

Joseph

review category business travellers

10.0

Exceptional

It was relaxing with a great view. Id come back.

Hot tub

No breakfast

Published on 20 Dec 2023

Amelia

young couple

8.0

Very good

Average, nothing special.

Housekeeping didnt come once during our visitwe stayed 3 nights!

Published on 12 Dec 2023

Jonathan

young couple

10.0

Exceptional

Everything

Nothing

Published on 09 Dec 2023

Arthur

review category business travellers

9.0

Superb

Looking forward to coming again and bring friends real soon!

staff was very knowledgeable of venders in the area. room and pool was cleen

no early check-in.

Published on 03 Dec 2023

Tresa

young couple

8.0

Very good

Walkable restaurants nearby & close to downtown. Great roof top area in hotel.

Some homeless & loud street noise in area.

Published on 26 Nov 2023

Punam

group

10.0

Exceptional

5 star at 3 star price

Published on 22 Nov 2023

Anonymous

young couple

3.0

Poor

We will not be back

The roof top bar was a nice touch but it over looked a blood bank and ingles

when I originally booked it was for a king suit and I was willing to pay for that but when I got there we were given 2 queens and there was nothing they could do. Not ideal for honeymoon. The shower curtains where ripped and it smells like a nursing home in the main lobby area. I thought this would have been an upgraded place to stay from the online pictures and reviews but it didnt feel like that and unfortunately was the worst part of our honeymoon

Published on 20 Nov 2023