Holiday Inn Express & Suites El Paso Airport, an IHG Hotel, El Paso

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All Facilities for Holiday Inn Express & Suites El Paso Airport, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Kid-friendly buffet, Snack bar, Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport	Airport shuttle, Accessible parking, Airport pick up, Airport shuttle (free), Airport drop off.

Guest Ratings For This Property

8.2

Based on 275 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.4

Value For Money

7.8

Facilities

8.1

Reviewers Mention About Holiday Inn Express & Suites El Paso Airport, an IHG Hotel

The Holiday Inn Express & Suites El Paso Airport offers a pleasant stay with a convenient location near the airport and mall. The breakfast offers a wide variety of options and the hotel provides fre (Read More)e use of a washer and dryer. However, some guests have noticed a nearby industrial plant that may cause electrical shocks. Overall, the rooms are spacious and include a microwave and refrigerator. The hotel also offers a shuttle service starting at 7 am.

Guest Reviews

Denise

family with young children

10.0

Exceptional

Everyone was friendly and polite. Smelled nice and clean. I work in hospital setting and I can see very sanitary and made me feel like your hotel takes pride in your appearance!

I stayed 2 nights. Maybe different breakfast items. Both days were same things

Published on 22 Nov 2023

Juan

young couple

10.0

Exceptional

Great bed and breakfast too.

I-10 noise

Published on 12 Nov 2023

Alan

young couple

8.0

Very good

Clean

Nothing

Published on 08 Oct 2023

Mystic0329

family with young children

10.0

Exceptional

Love the staff, and the room

Published on 09 Aug 2023

Tamara

group

8.0

Very good

Great hotel, poor staff.

It was a typical holiday in express. I prefer them.

The staff checking us in were not good. Very slow and had no idea what they were doing. They were irritated that the rooms were booked through booking.com and were less than helpful. I wouldnt stay there again just because of that.

Published on 24 Jul 2023

Kevin

family with young children

5.0

Passable

Way overpriced, carpet wash nasty, staff was average

It was quite

Carpet was nasty, room was ok. Way overpriced for what we got. Staff wasnt very friendly

Published on 05 Jun 2023

Franke

family with young children

4.0

Disappointing

Proximity to I10 was what we were looking for.

Loud neighbors kept us up past midnight. We had a long day of driving ahead of us the next day. Body soap dispenser in the shower was empty. I really needed some soap :(.

Published on 25 Mar 2023