Pantai Indah Lagoi Bintan, Bintan | Photos, Reviews & Deals @Holidify

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Category	Facilities
Activities	Beach, Archery, Golf course (within 3 km), Cycling.
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Non-smoking rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests.
Room Amenities	Rooftop pool, Safety deposit box.
Food & Drink	Breakfast in the room, Special diet menus (on request), BBQ facilities, Room service, Restaurant, Bar.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key access.
Common areas	Sun terrace, Garden.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, Express check-in/check-out, Private check-in/check-out, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Mobile app for room service, Physical distancing rules followed, Cashless payment available.
General	Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Transport	Shuttle service, Airport shuttle, Accessible parking, Airport shuttle (additional charge), Shuttle service (free), Public transport tickets.
Pool and wellness	Outdoor pool (all year), Swimming pool, Private beach area, Outdoor pool, Swimming Pool, Beachfront.

Guest Ratings For This Property

8.4

Based on 102 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

8.9

Value For Money

8.0

Facilities

8.3

Reviewers Mention About Pantai Indah Lagoi Bintan

The Pantai Indah Lagoi Bintan is highly recommended for its clean and spacious villas with private pools. The staff provides excellent customer service and the resort offers various amenities such as (Read More) buggy service, chauffeured rides, and breakfast. Guests can also enjoy activities like ATV rides and watching Netflix. The nearby Plaza Lagoi offers dining options. Overall, the resort is peaceful and relaxing, with friendly and helpful staff.

Guest Reviews

Ym

group

8.0

Very good

Size of villa, pool and the ambience

Power trip, clogged drainage - but staff were quick to respond so it was good

Published on 03 Dec 2023

Karis

with friends

10.0

Exceptional

Service is good

They anyhow charge for the taxi

Published on 17 Nov 2023

Emily

family with young children

10.0

Exceptional

Fantastic stay, highly recommend

The villa was exactly as advertised, clean, comfortable and the private pool was great fun. The location was very peaceful, and we didnt hear any noise overnight. Beds were comfortable and rooms were really nicely done. The staff were all very friendly and helpful. They helped us to arrange transfers to activities we wanted to do on the island. The beach here was quiet, clean and very beautiful. The hotel food was nice and the restaurant has a lovely beach view. There are also food options in Lagoi which is only 5mins away in a taxi and the taxi cost very little. The hotel arranged taxis for us which made it super easy to pop in when we wanted to pick bits up. Information online is fairly scarce about Lagoi, so for info we found warung yeah! Which is a reasonably priced eatery offering a pretty extensive menu at a smaller cost than the resort hotels, and we found a bbq place in Lagoi. There are also some street vendors selling world food options, again for a good price. There is also a bar but that was on the pricey side. You could easily eat in Lagoi for a good price. Alternatively if travelling further afield the restaurants at Nirwana Gardens were lovely and about 15mins away by taxi. We really enjoyed our stay overall.

(Read More)

The kitchen facilities were a microwave and a fridge freezer with enough crockery and cutlery for each guest, but there wasnt anything to prep food with, and there wasnt really a proper supermarket anywhere nearby either. This was fine for making drinks and snacks, but in reality self catering here isnt a viable option. This wasnt the end of the world for us, as there are a lot of other options for food, but it is useful to know as it wasnt quite clear from the room description what the kitchen area would include.

Published on 28 Oct 2023

Chan

group

3.0

Poor

Scary stay!!!

the villa is quite spacious. When calling to the reception to request for something normally our request been attended quite speedy.

poor maintenance of the villa. My husband fingers got cut by the swimming pool falling tiles, and hotel dont have internal medical team. They drive my husband to a tourist clinic to bind up and request my husband to pay himself! End up we talk to their manager and they only help us pay for the charges unwillingly. During night time, the restaurant staff was threatened us that if we dont choose buffet and choose to order ala carte we will need to wait for more than an hour. They also serve us water after 20-30mins because we ordered ala carte. The room water was quite dirty too(yellowish) most of the time.

(Read More)

Published on 22 Oct 2023

Et

young couple

10.0

Exceptional

Lovely stay

Villa was very clean, tidy and private. ALL staff were friendly, attentive and you can tell they tried their best to provide as good a service as they know how, from driver to chef and everyone else in between. As good guests we should be respectful and conduct ourselves with decorum too - having said that, we didnt witness anything untoward since we hardly saw any other guests around mid week. Food was delicious and for 3D2N stay, sticking to the local portion of menu there was enough variety to meet our needs for lunch and dinner. Any longer and we would probably include the western portion of the menu or vice versa. Just expect Singapore restaurant prices and you wont feel disappointed. For Lagoi prices, we feel its just about right. The beach was beautiful and flat - 2hrs before high tide, I could walk far out and still sit on the sandy bottom with water at chest level. Walking out, the water was clear, clean and lower than hip level. Well, different strokes for different folks, and unless we want to try an outlying resort beyond half hour drive from the jetty, we would stay here again.

(Read More)

Nil.

Published on 06 Oct 2023

Cherynne

group

9.0

Superb

Want to stay longer!

Villa is so beautiful and the pool is big enough to swim. The toilets are amazing. Wish I stayed more

Not much

Published on 15 Sep 2023

Thomas

family with young children

9.0

Superb

All the staff were super friendly and helpful. Without them, this resort would fall into mediocre league.

I had issues with the TV on 3 separate occasions.

Published on 05 Sep 2023

Chan

with friends

8.0

Very good

Everything... from the reception staffs , buggy staffs bf all staffs are helpful n friendly . Thanks for decoration for my birthday.... minus point no biryhday cake for me ....

The sofa area near the pool needs to maintain n clean .. its dirty the sofa , cushion was torn needs to change .. villa 6 n 7 ..

Published on 14 Aug 2023