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Pan Pacific Hanoi

Ba Dinh District (3 kms from Old Quarter Hanoi)

Ranked 9 out of 24 5 star hotels in hanoi

8.4
(368 reviews)

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About Pan Pacific Hanoi

The Pan Pacific Hanoi is one of the most popular luxury accommodations in Hanoi. It is widely known for its airy rooms, aesthetic and contemporary architecture comprising of Vietnamese designs. The in house restaurants offer enticing food options.

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Pacific Club Room

  • Max 2 Adults
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    This air-conditioned club room has carpeted flooring and is soundproof. It is fitted with a flat-screen satellite TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

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    Deluxe Double Room

  • Max 2 Adults
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    $ 2,129,560 + taxes
    Onwards

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    Featuring contemporary decor with light tones, this air-conditioned double room is fitted with a flat-screen satellite TV and a work desk overlooking panoramic views of the city. The en suite bathroom includes a hairdryer and free toiletries.

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    Premier Lake View Room

  • Max 2 Adults
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    This air-conditioned premier room opens up to panoramic views of West Lake. It is fitted with carpeted flooring, a flat-screen TV and a desk. The en suite bathroom includes a separate bathtub and a standing shower.

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    Studio Suite

  • Max 2 Adults
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    This spacious air-conditioned suite opens up to panoramic views of the lake. It has a separate living room fitted with a flat-screen TV, desk and minibar. The en suite bathroom includes a hairdryer and free toiletries.

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    Deluxe Twin Room

  • Max 2 Adults
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    $ 2,129,560 + taxes
    Onwards

    View Deal
    Featuring contemporary decor with light tones, this air-conditioned twin room is fitted with a flat-screen satellite TV and a work desk overlooking panoramic views of the city. The en suite bathroom includes a hairdryer and free toiletries.

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    One-Bedroom Premier Serviced Suite

  • Max 2 Adults
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    This one-bedroom apartment comes with a separate living room with sofa and fully-equipped kitchen. En suite bathroom comes with a deep bathtub, separate rain shower stall and free toiletries.

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    One-Bedroom Executive Serviced Suite

  • Max 2 Adults
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    This apartment features a sofa, flat-screen TV and minibar.

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    Two-Bedroom Premier Serviced Suite

  • Max 5 Adults
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    This apartment has a kitchenware, soundproofing and sofa.

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    Two-Bedroom Executive Serviced Suite

  • Max 4 Adults
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    This apartment features a dining area, DVD player and bathrobe.

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    Day Use Offer (10:00-17:00) - Deluxe Double Room

  • Max 2 Adults
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    This double room has a minibar, electric kettle and flat-screen TV.

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    Location & Nearby Places

    Ba Dinh District (2.5 Km from city center)

    1 Thanh Nien Road

    15 Nearby Attractions

    Tran Quoc Pagoda

    0.4 km

    Truc Bach Lake

    0.5 km

    Hanoi Ceramic Mosaic Mural

    0.7 km

    Quan Thanh Temple

    0.9 km

    Kim Lien Pagoda

    1.2 km

    Tay Ho Pagoda

    1.2 km

    Presidential Palace

    1.3 km

    Hanoi Botanical Garden

    1.4 km

    West Lake

    1.5 km

    Ba Dinh Square

    1.5 km

    Imperial Citadel of Thang Long

    1.5 km

    Ho Chi Minh's Stilt House

    1.5 km

    Dong Xuan Market

    1.7 km

    One Pillar Pagoda

    1.7 km

    Ho Chi Minh Museum, Hanoi

    1.8 km

    See All Attractions

    All Facilities for Pan Pacific Hanoi

    Category Facilities
    Activities Live music/performance, Happy hour, Golf course (within 3 km).
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Designated smoking area.
    Accessibility Upper floors accessible by elevator, Accessible by lift, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Free toiletries, Toothbrush, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Washing machine, Sofa bed, Feather pillow, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Hardwood or parquet floors, Heated pool, Air conditioning, Desk, Carpeted, Trash cans, Cleaning products.
    Food & Drink Wine/champagne, Kitchenware, Chocolate or cookies, Kid-friendly buffet, Breakfast in the room, Kitchenette, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Bottle of water, Room service, Refrigerator, Electric kettle, Snack bar, Microwave, Restaurant, Minibar, Kitchen, Dining table, Fruits, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Media & Technology DVD player, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services ATM/cash machine on site, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    General Parking, Parking on site, Free parking, WiFi available in all areas.
    Physical distancing Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Babysitting/child services.
    Pool and wellness Steam room, Massage, Beauty Services, Indoor pool (all year), Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Foot massage, Hair cut, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Outdoor pool, Personal trainer, Back massage, Fitness/spa locker rooms, Outdoor pool (seasonal), Hair treatments, Couples massage, Neck massage, Body treatments, Spa and wellness centre, Full body massage, Indoor pool, Sun loungers or beach chairs.
    Transport Car hire, Shuttle service (additional charge), Shuttle service, Accessible parking, Parking garage.
    Outdoor & View Terrace, Lake view, City view, View.
    Shops Barber/beauty shop.

    Guest Ratings For This Property

    8.4
    Based on 368 Reviews
    100% verified reviews

    Comfort

    8.8

    Cleanliness

    8.7

    Value For Money

    8.1

    Facilities

    8.3

    Guest Reviews

    Shiow
    family with young children
    3.0
    Poor
    Can be better as a 5 star hotel
    In room service - food from Ming restaurant was good.
    Carpet was torn and old. The flush in the toilet not working well.

    Published on 24 Dec 2023

    Yu
    young couple
    8.0
    Very good
    Comfortable and relaxing
    Lake view was plus and near to the old quarters. Hotel and room was clean. Room was spacious. Staff were helpful and attentive. Wide spread of food for the buffet. The wellness centre where I had a massage was fantastic.
    The shower area had water clogging. Water cannot be totally drained.

    Published on 22 Dec 2023

    Shannon
    family with young children
    6.0
    Pleasant
    Pleasant
    We had higher expectations from the Pan Pacific based on the price point. The property is definitely aging with old technology, aging furniture and finishings. The bed sunk towards the head of the bed making you feel inverted when you lay down. The facilities are also aging and not well maintained.

    Published on 20 Nov 2023

    Suraj
    family with young children
    9.0
    Superb
    AMAZING STAY AY THE PROPERTY
    THE HOYTEL WAS CENTRALLY LOCATED ANS IT WAS AS PER EXPECTATION
    BREAKFAST THEY SHOULD HAVE MORE VARIETY AND MORE OPTION FOR VEGETARIAN

    Published on 20 Nov 2023

    Linh
    young couple
    8.0
    Very good
    Nice
    Breakfast very nice, Enthusiastic and attentive staff

    Published on 20 Oct 2023

    Rijia
    review category business travellers
    7.0
    Good
    Good
    Location is pretty good.
    Room is a little small, not big enough to stretch out your luggage. Furnishing is also a little old. Shower head had a bit of malfunction. Definitely been to a better 5 star hotel.

    Published on 08 Oct 2023

    Jagan
    review category business travellers
    8.0
    Very good
    Very good
    Complimentary late checkout should be provided especially if traveller has paid for early check-in already!

    Published on 23 Sep 2023

    Phillip
    family with young children
    10.0
    Exceptional
    Phil.
    The service by the staff and the way this hotel is managed overall is first rate.

    Published on 16 Sep 2023

    Pamela
    young couple
    8.0
    Very good
    Nice location
    Good location. Hotels Ming restaurant has excellent food. Rooftop bar has amazing views. Staff friendly and accommodating. Only complaint.. pillows! So uncomfortable
    Friendly staff, good location & nice rooms.

    Published on 02 Sep 2023

    Shubhasish
    with friends
    8.0
    Very good
    Good 5 star property
    It's a pretty lavish property with all the amenities of a 5 star hotel. The swimming pool and the rooftop bar deserves a special mention.
    The property is slightly dated, but still pretty comfortable. It's just the bathroom and the decor are not the most modern.

    Published on 21 Aug 2023

    Pan Pacific Hanoi is featured in

    ₹131 Onwards