Hotel

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Cuesta Santo Domingo, 5 y 7
9.2
(1072 reviews)

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This property has been featured in "53 Best Hotels In Madrid ".

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Top Facilities

bar

food

wifi

pool

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Classic Double Room

  • Max 2 Adults
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    Overlooking an interior courtyard, this suite features a LED TV, iPhone docking station, a kettle and WiFi access. It comes with a queen bed and a bathroom that includes a shower, bath tub, underfloor heating and toiletries.Connecting Rooms are available upon request and are subject to confirmation by the hotel.

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    Premium Double or Twin Room

  • Max 2 Adults
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    This room has a king size bed or 2 single beds with bed linen, a LED TV, iPhone docking station, kettle and WiFi access. The bathroom includes a bath tub with a shower, underfloor heating and toiletries.Connecting Rooms are available upon request and are subject to confirmation by the hotel

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    Supreme Double or Twin Room

  • Max 4 Adults
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    These rooms include a king size bed or 2 single beds, a seating area with a sofa bed, and a work desk. The bathroom comes with a bath and walk-in shower, underfloor heating and toiletries. There is a large flat-screen TV, iPhone docking station, and an electric kettle. Free WiFi is available and breakfast is included.

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    Deluxe Red Level

  • Max 4 Adults
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    This deluxe double or twin room offers views over the Los Austrias neighbourhood. There is a king bed or 2 single beds with bed linen. It includes a wardrobe, and seating area with a sofa bed and a work desk. The private bathroom boasts a separate shower, bath tub, under-floor heating and toiletries. All the facilities of the Red Level rooms and breakfast are included.

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    Junior Suite Red Level

  • Max 2 Adults
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    Featuring views of Santo Domingo square, this junior suite has 2 large windows and plenty of natural light. It has a large bedroom with a king size bed, comfortable sofa bed, writing desk and a large wardrobe. The private bathroom is fitted with a large bath, a rain shower and twin vanity unit. All the facilities of the Red Level rooms are included.

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    Junior Suite with Terrace Red Level

  • Max 2 Adults
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    This open-plan junior suite features a private furnished terrace with magnificent views over the city?s rooftops. The bedroom includes a king size bed located in front of the private terrace to enjoy Madrid's sunrise. With sophisticated decor and plenty of natural light, the private bathroom includes a large bath tub and rain shower, as well as a twin vanity unit and underfloor heating. All the facilities of the Red Level rooms are included. Breakfast is included.

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    One-Bedroom Suite Red Level

  • Max 4 Adults
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    This air-conditioned suite features a bedroom and separate living room. The glass-enclosed bathroom includes a bath, walk-in shower, under-floor heating and toiletries.All the facilities of the Red Level rooms are included and connecting rooms are available for families or groups travelling together. Breakfast is included.

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    One-Bedroom Master Suite Red Level

  • Max 2 Adults
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    This air-conditioned suite features a bedroom and separate living room with a dining table for 6 people. The glass-enclosed bathroom includes a bath, walk-in shower, underfloor heating and toiletries.All the facilities of the Red Level rooms and breakfast are included.

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    Penthouse Suite Red Level

  • Max 2 Adults
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    Located on the top floor, this modern suite features a large furnished terrace. It has a large bedroom and an adjoining living room with a sofa bed, and a private bathroom with glass walls, underfloor heating, a deep soak bath and a walk-in rain shower. Breakfast is included.Services of the suite include a private transfer round trip to Madrid Airport, as well as all the facilities of the Red Level rooms. Service of a private butler is available on request.

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    Presidential Penthouse Suite Red Level

  • Max 2 Adults
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    This larger and more luxurious suite features 2 terraces with spectacular views of Madrid's skyline. It includes a separate living room, a dining room for 6 people and a large terrace. The master bedroom features its own adjoining living room, dressing room and stunning bathroom with a bath positioned next to the window and terrace. Breakfast is included.Services of the suite include a private transfer round trip to Madrid Airport, as well as all the facilities of the Red Level rooms. Service of a private butler is available on request.

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    The Royal Suite Red Level

  • Max 4 Adults
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    This very luxurious suite accommodates up to 6 people and offers breathtaking views of the city's rooftops, The Opera House and The Royal Palace. It features 2 master bedrooms, an adjoining furnished terrace, and 2 bathrooms with a bath and a walk-in rain shower. Breakfast is included.

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    Supr�me Family room

  • Max 4 Adults
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    Overlooking an interior courtyard, this family room includes a seating area with a sofa bed and a LED TV, iPhone docking station and a double sofa bed. It comes with a king size bed or 2 single beds, a coffee maker and WiFi access. The bathroom has a bath tub with a shower, underfloor heating and toiletries. A cot is available upon request. Breakfast is included.

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    Two Bedroom Suite Red Level

  • Max 6 Adults
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    This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.

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    Three Bedroom Suite Red Level

  • Max 8 Adults
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    This spacious suite includes 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 4 beds.

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    All Facilities for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Others pool, bar, food, wifi.
    Cleanliness & disinfecting Guests have the option to cancel any cleaning services for their accommodation during their stay, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
    Safety features Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Air purifiers, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Lift, Non-smoking rooms, Non-smoking throughout, Allergy-free room.
    Accessibility Adapted bath, Toilet with grab rails, Accessible by lift, Lowered sink, Raised toilet, Shower chair, Walk-in shower, Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit wheelchair accessible, Emergency cord in bathroom, Roll-in shower.
    Bathroom Shampoo, Slippers, Body soap, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Shower cap, Conditioner, Bidet, Free toiletries, Toothbrush, Toilet, Bathrobe.
    Exclusive services Private check-in and check-out in the executive lounge, Concierge services, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge entire day, Complimentary evening snacks and drinks in the executive lounge, Free gym access.
    Room Amenities Sofa, Clothes rack, Hypoallergenic pillow, Iron, Interconnected room(s) available, Heating, Extra long beds (> 2 metres), Socket near the bed, Air conditioning, Desk, Pool towels, Non-feather pillow, Hypoallergenic, Soundproofing, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Seating Area, Safety deposit box, Ironing facilities, Adapter, Carpeted, Trash cans.
    Food & Drink Wine/champagne, Grocery deliveries, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Restaurant, Dining table, Wine glasses, Electric kettle, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Security alarm, Fire extinguisher, Smoke alarms, CCTV outside property.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Executive lounge access, Linen, Wake-up service, Key access, Key card access, Wake up service/Alarm clock, Alarm clock.
    Media & Technology Flat-screen TV, TV, iPod dock, Laptop safe, Satellite channels, Telephone, Pay-per-view channels, Radio.
    Common areas Sun terrace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Invoice provided, Tour desk, 24-hour front desk, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
    Physical distancing Mobile app for room service, Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out, Single-room air conditioning for guest accommodation.
    Entertainment and family services Baby safety gates, Board games/puzzles, Babysitting/child services.
    Pool and wellness Steam room, Massage, Beauty Services, Spa/wellness packages, Fitness centre, Spa facilities, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body treatments, Spa and wellness centre, Sun loungers or beach chairs, Sun umbrellas, Spa lounge/relaxation area, Fitness.
    Transport Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Airport pick up, Airport drop off.
    Outdoor & View Balcony, Terrace, City view, Landmark view, View.
    Bath/Hot spring Open-air bath.

    Location & Nearby Places

    Gran Vía (0.6 Km from city center)

    Cuesta Santo Domingo, 5 y 7

    15 Nearby Attractions

    Royal Palace of Madrid

    0.5 km

    Gran Via

    0.5 km

    Plaza de la Villa

    0.5 km

    The Sun's Gate

    0.6 km

    Almudena Cathedral

    0.6 km

    Velazquez Tech Museum

    0.7 km

    The Liria Palace

    0.8 km

    Temple of Debod

    0.8 km

    Independence Square Madrid

    0.8 km

    Thyssen-Bornemisza Museum

    1.3 km

    Plaza de Cibeles

    1.4 km

    Museo del Prado

    1.6 km

    Alcala Gate

    1.8 km

    Museo Reina Sofia

    1.8 km

    El Retiro Park

    2.2 km

    Santiago Bernabéu Stadium

    3.8 km

    See All Attractions

    About This Property

    Palacio de los Duques Gran Meliá - The Leading Hotels of the World is located 300 metres from Madrid's Royal Palace, the Royal Theatre and the Cathedral. It features a seasonal rooftop pool and a terrace with city views.

    Guest Ratings For This Property

    9.2
    Based on 1072 Reviews
    100% verified reviews

    Comfort

    9.6

    Cleanliness

    9.5

    Value For Money

    8.5

    Facilities

    9.3

    Guest Reviews

    Hansjoerg
    review category business travellers
    9.0
    Superb
    Luxury stay right in the center of the old town
    The breakfast is exceptionally good. I do like the option to go for the small version of the breakfast. For a business traveller this is more than enough. The option should have been better explained by the service team.
    I missed a pool in the spa.

    Published on 31 Dec 2023

    Keith
    young couple
    9.0
    Superb
    Superb
    Top quality
    Nothing

    Published on 30 Dec 2023

    Christine
    with friends
    10.0
    Exceptional
    Excellent hotel!
    Very comfortable, quiet & very helpful staff

    Published on 26 Dec 2023

    Nigel
    young couple
    9.0
    Superb
    Superb
    Great break fast and perfect location
    A full spa would be nice

    Published on 12 Dec 2023

    Nicholas
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Great hotel - fantastic service

    Published on 01 Dec 2023

    Nikolay
    young couple
    10.0
    Exceptional
    In general all is good!!
    5 star hotels must have hairdressing, small shop etc.

    Published on 16 Nov 2023

    Neil
    young couple
    8.0
    Very good
    Terrific venue
    Great staff great tooms
    Nothing

    Published on 13 Nov 2023

    Rhona
    young couple
    10.0
    Exceptional
    Perfect, well be back
    Staff amazing and beautiful place to stay
    Gorgeous

    Published on 13 Nov 2023

    Mark
    young couple
    10.0
    Exceptional
    It was the most pleasant experience abroad for a long time I would thoroughly recommend this place to anyone. The staff
    There was literally nothing not like!
    Nothing

    Published on 10 Nov 2023

    Kamilla
    young couple
    6.0
    Pleasant
    Cannot recommend this hotel.
    The hotel was nicely decorated.Rooms nice and clean. Staff smiley.
    Location was central but not great. Staff were friendly but inexperienced and their language skills were very very poor Poor understanding of simple questions related to industry. Answers seemed scripted and unrelated to questions. Price too high for product

    Published on 09 Nov 2023

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