Hotel

Palace Hotel, a Luxury Collection Hotel, San Francisco

2 New Montgomery Street
8.5
(740 reviews)

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This property has been featured in "49 Best Hotels In San Francisco ".

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Top Facilities

parking

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food

wifi

pool

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Superior Room, Guest room, 1 King

  • Max 2 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a wardrobe and a carpeted floor and wine/champagne is offered for guests. The unit has 1 bed.

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    Superior Room, Guest room, 2 Double

  • Max 4 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a wardrobe and a carpeted floor and wine/champagne is offered for guests. The unit has 2 beds.

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    Deluxe Room, Guest room, 1 King

  • Max 2 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious double room provides air conditioning, a wardrobe and a carpeted floor and wine/champagne is provided for guests. The unit offers 1 bed.

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    Deluxe Room, Guest room, 2 Double

  • Max 4 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a wardrobe and a carpeted floor and wine/champagne is offered for guests. The unit has 2 beds.

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    New Montgomery Room, Guest room, 1 King, City view

  • Max 2 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a wardrobe and a carpeted floor and wine/champagne is featured for guests. The unit offers 1 bed.

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    New Montgomery Room, Guest room, 2 Double, City view

  • Max 4 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV, a wardrobe, a carpeted floor, heating as well as city views. The unit has 2 beds.

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    Cityscape Room, Guest room, 1 King

  • Max 2 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a wardrobe and a carpeted floor and wine/champagne is provided for guests. The unit offers 1 bed.

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    Superior Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed

  • Max 3 Adults
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    The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a hairdryer. This double room has a wardrobe, a sofa, flat-screen TV, as well as wine/champagne for guests. The unit has 2 beds.

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    Deluxe Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed

  • Max 4 Adults
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    The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

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    Cityscape Room, Guest room, 2 Double, City view

  • Max 4 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV, a wardrobe, a carpeted floor, heating as well as city views. The unit offers 2 beds.

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    Grand Deluxe Room, Larger Guest room, 1 King, City view

  • Max 3 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV, a wardrobe, a carpeted floor, heating as well as city views. The unit has 1 bed.

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    Junior Suite Studio Style, 1 Bedroom Studio Suite, 1 King

  • Max 3 Adults
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    The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a bath and a hairdryer. This double room features a wardrobe, a carpeted floor, flat-screen TV, as well as wine/champagne for guests. The unit offers 1 bed.

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    Palace Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed

  • Max 4 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a wardrobe and a sofa and wine/champagne is offered for guests. The unit has 2 beds.

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    Presidential Suite, 1 Bedroom Presidential Suite, 1 King

  • Max 4 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a sofa and a flat-screen TV. The unit offers 1 bed.

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    Grand Deluxe, Guest room, 2 Double, Limited view

  • Max 4 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a wardrobe and a carpeted floor and wine/champagne is featured for guests. The unit offers 2 beds.

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    Superior King Room with Adapted Tub - Mobility Accessible

  • Max 2 Adults
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    This double room has air conditioning, heating and a flat-screen TV. The unit has 1 bed.

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    Superior Double Room with Two Double Beds and Adapted Tub - Mobility Accessible

  • Max 4 Adults
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    This double room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.

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    Deluxe King Room with Adapted Tub - Mobility Accessible

  • Max 2 Adults
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    This double room features air conditioning, heating and a flat-screen TV. The unit offers 1 bed.

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    All Facilities for Palace Hotel, a Luxury Collection Hotel, San Francisco

    Category Facilities
    Activities Live music/performance, Live sport events (broadcast), Happy hour, Pub crawls, Bike tours, Cooking class, Stand-up comedy, Walking tours, Themed dinner nights, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Lift, Allergy-free room.
    Accessibility Adapted bath, Upper floors accessible by elevator, Accessible by lift, Entire unit wheelchair accessible, Roll-in shower.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Shampoo, Slippers, Body soap, Conditioner, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Feather pillow, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Heating, Air conditioning, Desk, Carpeted, Trash cans.
    Food & Drink Wine/champagne, Grocery deliveries, Kid-friendly buffet, Special diet menus (on request), Kid meals, Bottle of water, Room service, Refrigerator, Restaurant, Dining table, Wine or champagne, Fruits.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen.
    Media & Technology Flat-screen TV, Telephone, Pay-per-view channels, TV, Radio.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
    Physical distancing Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Babysitting/child services.
    Pool and wellness Solarium, Massage, Foot massage, Fitness centre, Fitness, Back massage, Fitness/spa locker rooms, Couples massage, Neck massage, Head massage, Full body massage, Hand massage.
    Transport Car hire.
    Outdoor & View City view.

    Location & Nearby Places

    Downtown san francisco (2.2 Km from city center)

    2 New Montgomery Street

    15 Nearby Attractions

    Farmers Market San Francisco

    0.2 km

    The Mexican Museum, San Francisco

    0.2 km

    California Historical Society

    0.2 km

    Museum of the African Diaspora

    0.3 km

    Visit a Free Museum

    0.3 km

    San Francisco Museum of Modern Art

    0.3 km

    Yerba Buena Center for the Arts

    0.4 km

    Salesforce Park

    0.5 km

    Union Square

    0.5 km

    Wells Fargo Museum San Francisco

    0.6 km

    Pacific Heritage Museum

    0.8 km

    San Francisco Railway Museum

    0.8 km

    Chinatown

    0.8 km

    Martin Lawrence Galleries

    0.9 km

    Glide Memorial Church

    1.1 km

    Take a Ride on the Cable Cars

    1.1 km

    See All Attractions

    About This Property

    Famed bars, an awe-inspiring crystal chandelier restaurant, a fitness area and a glass dome indoor pool are featured at this landmark Financial District Palace. San Francisco’s vibrant Union Square is 5 minutes’ walk from Palace Hotel.

    Guest Ratings For This Property

    8.5
    Based on 740 Reviews
    100% verified reviews

    Comfort

    9.0

    Cleanliness

    9.0

    Value For Money

    7.9

    Facilities

    8.6

    Guest Reviews

    Romina
    young couple
    1.0
    Bad
    Beautiful hotel but not worth the price or the lack of proper customer service
    Beautiful property and great location
    The hotel lacks the maintenance it needs. Each night the pipes hummed anytime myself or any neighbor used their restroom and I didnt sleep at all. Also, they were not accommodating with the pre paid breakfast that was paid for and included in my booking.com and long story short, I never got to have breakfast at the beautiful restaurant because they couldnt secure a time or even guarantee seating so I had to have in room dining which was invasive to my privacy and not what I wanted. Im extremely dissatisfied with this being a luxury hotel.

    Published on 04 Jan 2024

    Hannah
    family with young children
    9.0
    Superb
    Nice Christmas celebration enjoyed by all
    Facilities, good location, felt safe, clean rooms
    Front desk staff a little abrupt

    Published on 01 Jan 2024

    Michael
    solo traveller
    10.0
    Exceptional
    4 fabulous days in San Francisco.
    Great atmosphere and friendly staff. I loved the larger room. The shared amenities were very festive. There is also a museum worth a visit and of course, there is the Pied Piper Bar and painting. I'll be back.
    I liked it all.

    Published on 31 Dec 2023

    Ann
    review category business travellers
    10.0
    Exceptional
    Pampered at the Palace
    The rooms were comfortable. The Pied Piper is breathtaking! The stay was memorable.
    Cost to park my car.

    Published on 11 Dec 2023

    Catherine
    family with young children
    10.0
    Exceptional
    Wonderful, beautiful historic hotel
    Size of room
    No assorted beverages in heated toilet seat too hot

    Published on 05 Dec 2023

    Russell
    young couple
    10.0
    Exceptional
    Excellent
    Location was excellent. The room was very clean and well maintained. Staff were friendly and excellent, very professional. They made us feel welcome. Lunch in the bar was very good. No complaints.
    The menu in the Pied Piper bar could have had more choices but a good selection of drinks.

    Published on 27 Nov 2023

    Hayley
    family with young children
    8.0
    Very good
    Beautifully appointed hotel!
    Rooms, beds and linens were wonderful. Location was good and easy to walk to Union square and to restaurants. The breakfast was good in the garden course, drinks were good in the Pied Piper Bar as well. Room service was great as well!
    Waiting a long time to be served at reception.

    Published on 17 Nov 2023

    Hayley
    family with young children
    7.0
    Good
    Nice and I would choose another hotel next time for the services was up and down.
    Rooms were comfy and clean
    Staff were a bit unorganised and couldnt work out the booking arrangements we had made. Ended up ok and was a bit all over the place to start with. There were not enough staff at the front desk. We always had to wait for at least 15 minutes to be served. With a line and only 2 staff taking customers checking in or out.

    Published on 14 Nov 2023

    Parvez
    group
    10.0
    Exceptional
    comfortable
    beautiful ambiance
    nothing

    Published on 07 Nov 2023

    Ahmad
    family with young children
    10.0
    Exceptional
    Ok
    Okay
    Okay

    Published on 30 Oct 2023

    Palace Hotel, a Luxury Collection Hotel, San Francisco is featured in

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