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SureStayPlus Hotel by Best Western San Jose Central City

Downtown San Jose (3 kms from Happy Hollow Park and Zoo)

Ranked 21 out of 41 best hotels in san jose

8.1
(550 reviews)

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Top Facilities

parking

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Location & Nearby Places

Downtown San Jose (3.3 Km from city center)

2650 Monterey Highway

9 Nearby Attractions

Children's Museum

4.8 km

National Centre of Art and Culture

5.0 km

Spirogyra Butterfly Garden

4850.6 km

Parque ZoolÑgico SimÑn BolÕvar

4850.6 km

Metropolitan Cathedral

4850.7 km

Gold Museum

4850.8 km

Costa Rican Art Museum

4851.0 km

Jade Museum

4851.2 km

Chirripo National Park

4929.0 km

See All Attractions

All Facilities for SureStayPlus Hotel by Best Western San Jose Central City

Category Facilities
Activities Golf course (within 3 km).
Business facilities Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Vending machine (drinks).
Safety & security Security alarm, Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fence around pool.
Transport Accessible parking, Electric vehicle charging station.

Guest Ratings For This Property

8.1
Based on 550 Reviews
100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

8.2

Facilities

8.3

Reviewers Mention About SureStayPlus Hotel by Best Western San Jose Central City

The SureStayPlus Hotel by Best Western San Jose Central City is praised for its clean, modern, and well air-conditioned rooms. The front desk staff are friendly and helpful, providing excellent servi (Read More)ce. Guests appreciate the continental breakfast and the convenient location. The hotel is close to Levi's Stadium and the San Jose airport. Overall, it offers good value for money and a comfortable stay.

Guest Reviews

Antonia
solo traveller
6.0
Pleasant
Sad n happy location is convincing as you may walk to places. Literally even my mom in oak hill.
I loved really almost all but wow On like the days like Sunday afternoon to Thursday am I had no sleep I stayed in this location due to I can walk to see my grand bby n she spent 2 nights sorry I don't see how but she wet bed. Any way my son stayed 2 times I was with you for a while double booked even though construction workers were horrible. All for family plus my sons job was close so he would arrive at 615 leave car n I had a spear key & I can use car all day for errands. The men scared me 3 times n I no longer made a pun drop of noise 1 time slammed hard n yelled through my walls n would often pass my room n press or play as they were going to open my room. Then 1 time 1 guy just followed me walking n all n gym n I was scared I pretended no language I understood. N swept away. So I had my scares. Know seems I was charged extra night even though my Uber was waiting at 520 so I said bye checking out of 224. Know I'm charged
I loved really almost all but wow On like the days like Sunday afternoon to Thursday am I had no sleep I stayed in this location due to I can walk to see my grand bby n she spent 2 nights sorry I don't see how but she wet bed. Any way my son stayed 2 times I was with you for a while double booked even though construction workers were horrible. All for family plus my sons job was close so he would arrive at 615 leave car n I had a spear key & I can use car all day for errands. The men scared me 3 times n I no longer made a pun drop of noise 1 time slammed hard n yelled through my walls n would often pass my room n press or play as they were going to open my room. Then 1 time 1 guy just followed me walking n all n gym n I was scared I pretended no language I understood. N swept away. So I had my scares. Know seems I was charged extra night even though my Uber was waiting at 520 so I said bye checking out of 224. Know I'm charged

Published on 15 Dec 2023

Don
family with young children
10.0
Exceptional
Wonderful place to stay.
Wonderful room, size of room, friendly staff

Published on 14 Dec 2023

Norms
review category business travellers
9.0
Superb
Comfortable, clean
The location. Id rather not stay by the airport. Familiar with the area
The room keys would stop working. Only had parking for one car.

Published on 11 Dec 2023

Yolanda
group
9.0
Superb
Relaxing & no noise during the night
The delicious breakfast

Published on 29 Nov 2023

Rocio
solo traveller
8.0
Very good
it was ok
very clena and staff very polite
I was not able to browse any channel in the TV

Published on 25 Nov 2023

Armando
young couple
3.0
Poor
Poor
First my Friends was involved in car accident, we didnt spend the night there, I Spoke the man in charge about our problem, But he was very Reasonable , for Reason I will never stay there.

Published on 20 Nov 2023

Shaunee
family with young children
7.0
Good
Good
comfortable
wa slept up all morning due to loud person above me. i called the office and was told i was checking out at 1130 am so why complain and i explained i had been kept up all morning since 630am and wanted one more hour of sleep before making a 4 hour drive. pretty irritated with that. i had to ask her to call the other persons floor to ask them to quiet down.

Published on 20 Nov 2023

Natalia
family with young children
4.0
Disappointing
Disappointing
Breakfast was good.
The furniture is old, the carpets are dirty, and the beds are uncomfortable.

Published on 19 Nov 2023

Komkrit
solo traveller
9.0
Superb
Fabulous stay
Room is spacious with microwave and coffee machine. Breakfast and Car park included. It has lift to service 2 floor building.
No amenities provided.

Published on 16 Nov 2023

Daniel
review category business travellers
5.0
Passable
Passable
The staff wasnt the friendliest. I came in with a sprinter van. Front desk let me know they did not have space. I asked was there an alternative. Then proceeded to let me know I needed to figure it out. I attempted to reach front desk. I was placed on a long hold. Then no one answered my call after that.

Published on 10 Nov 2023

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