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The Ritz-Carlton, Kuala Lumpur - TravelEase Visa-Free Getaway

Bukit Bintang (0 kms from )

Ranked 24 out of 50 best hotels in bukit bintang

8.5
(1483 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

Bukit Bintang (10.8 Km from city center)

168 Jalan Imbi

2 Nearby Attractions

Temple Cave

10.8 km

Ramayana Cave

11.0 km

All Facilities for The Ritz-Carlton, Kuala Lumpur - TravelEase Visa-Free Getaway

Category Facilities
Activities Live music/performance.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Family rooms, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Wine/champagne, Breakfast in the room, Kid meals, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Games room, Garden.
Reception services Valet parking, Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Parking on site, Parking.
Entertainment and family services Kids' club, Babysitting/child services.
Pool and wellness Spa facilities, Outdoor pool (all year), Swimming pool, Outdoor pool, Massage, Spa and wellness centre, Kids' pool, Swimming Pool, Fitness centre, Spa lounge/relaxation area, Spa/wellness packages, Fitness.
Transport Accessible parking, Car hire, Bicycle rental, Parking garage.

Guest Ratings For This Property

8.5
Based on 1483 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.5

Facilities

8.7

Reviewers Mention About The Ritz-Carlton, Kuala Lumpur - TravelEase Visa-Free Getaway

Guests praised the luxurious rooms at The Ritz-Carlton, Kuala Lumpur, although some found the furniture to be dated. The large bathrooms were appreciated, as well as the evening service. The hotel po (Read More)ol, while lacking sunlight, was enjoyed by some. Service was deemed moderate, not exceeding expectations for a 5-star hotel. However, the breakfast buffet received high praise. The location was a bit far but still walkable to Pavilion. Overall, the hotel provided a great experience with attentive staff and comfortable rooms.

Guest Reviews

Lin
family with young children
8.0
Very good
Very good
The room was clean and staff very friendly. And aslo the breakfast also very nice.
We was not satified require pay parking fee even though stay at 5 star hotel. The parking fee amount was RM12 without flat rate as well. If we driving out, we need to pay again RM12 again per entry. It was not fair to us stay with the 5 star hotel rate. The staff said that parking issue was not under hotel management. We felt that hotel management need discuss with 3rd party parking management to solve it. The good hotel with 5 star still need to parking fee was very unfair for our customer.

Published on 04 Jan 2024

Mahreen
family with young children
10.0
Exceptional
Great stay great staff they went out of there way to help u and give u good service without asking
Very good service nice clean property went out of there way to help u didnt have to ask

Published on 02 Jan 2024

Subee
family with young children
3.0
Poor
Poor
Location
Facilities

Published on 31 Dec 2023

Chee
young couple
5.0
Passable
Not worth for money
Spacious room
A bit old and carpet wrinkles.

Published on 27 Dec 2023

Karen
young couple
10.0
Exceptional
We will be back!
Staffs were excellent!

Published on 26 Dec 2023

Anonymous
family with young children
10.0
Exceptional
Exceptional
Second time here. Still like the interior and location much

Published on 25 Dec 2023

Anisah
young couple
9.0
Superb
excellent
location
no free parking

Published on 25 Dec 2023

Ahmad
family with young children
9.0
Superb
Superb
Location is great. Access to mall Huge room with lots of services. Breakfast quality
Taxi booked through the hotel was not good - though they charged premium.

Published on 25 Dec 2023

Ru
young couple
6.0
Pleasant
Very comfortable and convenient
The bathroom was spacious and well appointment. Bed was comfortable.
The soundproofing between rooms is lacking we were kept up by our neighbors all night. Also, the pillows are very flat and did not provide adequate neck support.

Published on 22 Dec 2023

Nesha
young couple
10.0
Exceptional
The best hotel
In one word, THE BEST HOTEL. Staff, facilities, room, view, breakfast and etc , are excellent.

Published on 20 Dec 2023

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