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Hotel

Novotel Madrid Center

Salamanca (1 kms from Retiro Park )

Ranked 26 out of 53 Best Hotels In Madrid

8.7
(6760 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

Salamanca (2.7 Km from city center)

O'Donnell, 53

15 Nearby Attractions

El Retiro Park

1.3 km

Alcala Gate

1.4 km

Plaza de Cibeles

1.8 km

Museo del Prado

1.9 km

Thyssen-Bornemisza Museum

2.0 km

Museo Reina Sofia

2.4 km

Independence Square Madrid

2.4 km

Gran Via

2.7 km

The Sun's Gate

2.7 km

Velazquez Tech Museum

2.9 km

Plaza de la Villa

3.3 km

The Liria Palace

3.5 km

Santiago Bernabéu Stadium

3.5 km

Royal Palace of Madrid

3.6 km

Almudena Cathedral

3.7 km

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All Facilities for Novotel Madrid Center

Category Facilities
Activities Live sport events (broadcast).
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous Non-smoking rooms, Lift, Soundproof rooms, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, First aid kit available, Access to health care professionals.
Room Amenities Shallow end, Air conditioning, Safety deposit box, Heating.
Food & Drink Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, Packed lunches, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas.
Common areas Sun terrace, Shared lounge/TV area, Games room, Garden.
Reception services Tour desk, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing Physical distancing rules followed, Cashless payment available.
General Parking, WiFi available in all areas.
Entertainment and family services Children's playground, Indoor play area, Board games/puzzles.
Pool and wellness Sun umbrellas, Swimming pool, Solarium, Outdoor pool, Pool bar, Swimming Pool, Fitness centre, Pool with view, Sun loungers or beach chairs, Fence around pool, Outdoor pool (seasonal), Fitness.
Transport Accessible parking, Car hire, Electric vehicle charging station, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

8.7
Based on 6760 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.2

Facilities

8.9

Reviewers Mention About Novotel Madrid Center

The Novotel Madrid Center has received positive reviews for its friendly and helpful staff, spacious and modern rooms, and a variety of options in the breakfast buffet. However, some guests have comp (Read More)lained about slow elevators and uncomfortable beds. The hotel's location is convenient, with plenty of restaurants and shops within walking distance. The hotel also offers amenities such as a pool and terrace, but some guests were disappointed that they were closed. The hotel is recommended for its cleanliness, good customer service, and variety of food options.

Guest Reviews

Sooklal
family with young children
6.0
Pleasant
Pleasant
Great buffet, helpful staff, convenient.
Those sofa beds are awful!

Published on 01 Jan 2024

Menekse
family with young children
7.0
Good
Good
The location was great and the breakfast was excellent.
The room was small with a small window, the bed and the blanket were not comfortable.

Published on 01 Jan 2024

Lukas
family with young children
7.0
Good
Fine but it was better previous years
We liked the location. Room was good.
The food quality at breakfast has gone down; every Xmas we go to this hotel and we realised this this time. Too crowded and busy this year.

Published on 28 Dec 2023

Werner
review category business travellers
10.0
Exceptional
Exceptional
Location and breakfast were exceptional. There was really pleasant atmosphere at the hotel.

Published on 27 Dec 2023

Bea
family with young children
5.0
Passable
Passable
Location and facilities
Beds and pillows were unconfortable

Published on 20 Dec 2023

Safa
family with young children
9.0
Superb
Superb
The location was really good many coffee shops around the area close to Retiro park 9 minute walk. The stuff were great
The wifi connection is not good

Published on 18 Dec 2023

Nicole
young couple
10.0
Exceptional
Excellent comfortable hotel
Excellent facilities very clean. Staff very helpful and friendly. Walking distance from Parque del Retiro and outside the over whelming hustle and bisele of the city centre. Lovely modern decor. Room large and comfortable. Excellent buffet breakfast.
Nothing to include in this section

Published on 06 Dec 2023

Poh
family with young children
7.0
Good
Good
Location and room ok. Wish they would put out amenities like slippers, shower caps, dental kits and the coffee making facilities and kettle in the room rather than making us having to call and ask for it as the housekeeping given, no one picks up and we need call front desk ......

Published on 05 Dec 2023

Freek
family with young children
9.0
Superb
Superb
breakfast and location

Published on 03 Dec 2023

Jacquelyn
family with young children
10.0
Exceptional
Excellent hotel. We liked it so much, we came back a second time!
Extensive breakfast. Clean rooms. Safe parking. Close to Retiro Park, but not in the crazy middle of the city.
The parking garage is very difficult to get in and out of.

Published on 01 Dec 2023

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