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Hotel Boutique Casa Ticul 5th Av by BFH

Centro (8 kms from Xcaret)

Ranked 9 out of 39

7.2
(1678 reviews)

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About Hotel Boutique Casa Ticul 5th Av by BFH

Located in the centre of Playa del Carmen, Hotel Boutique Casa Ticul 5th Av is a modern accommodation offering a delightful stay. The property has a calming environment with well-furnished rooms and tasteful decor. Along with an outdoor pool, an indoor pool, an on-site restaurant, and a private beach area, the accommodation also provides other amenities, including a terrace, a sun deck, and jacuzzi facilities.

Top Facilities

wifi

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Location & Nearby Places

Centro (1.1 Km from city center)

Quinta avenida entre calle 38 y 40 - Col Zacil ha

4 Nearby Attractions

Explore the Mayan ruins

1.4 km

Visit a Cenote

1.8 km

Beach Time

3.7 km

Eco-parks

8.3 km

All Facilities for Casa TICUL Hotel Boutique - 5Th Ave

Category Facilities
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Family rooms, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Outdoor furniture, Restaurant.
Safety & security CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping.
Food & drink safety Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Sun terrace.
Reception services Tour desk, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General WiFi available in all areas.
Transport Shuttle service, Car hire, Shuttle service (additional charge).
Pool and wellness Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Public Bath, Swimming Pool, Indoor pool, Indoor pool (all year).
Outdoor & View Terrace.
Bath/Hot spring Open-air bath.

Guest Ratings For This Property

7.2
Based on 1678 Reviews
100% verified reviews

Comfort

7.4

Cleanliness

7.4

Value For Money

7.6

Facilities

7.0

Guest Reviews

Lucrezia
with friends
8.0
Very good
excellent location , friendly stuff
Location, nice and friendly staff , one of the reception is italian and he helped us a lot with the activities to do
The air conditioner was broken and they didnt have the air dryer

Published on 04 Jan 2024

Aneesa
family with young children
8.0
Very good
Great staff and location
Great staff and good location, soft bed and luggage storage
No water hot or cold provided, no access to fridge or microwave, our room was on the ground floor next to the pool so very noisy when people were in the pool and not very private. We requested the ground floor because theres no elevator and as my dad is a pensioner, getting luggage up the stairs would have been very difficult - the breakfast was instant coffee and not very fresh fruit

Published on 15 Dec 2023

Lee
solo traveller
10.0
Exceptional
Great staff provides great service. I hope to come back to this hotel
Service and staff and location
No microwave

Published on 07 Dec 2023

Matteoni
solo traveller
6.0
Pleasant
disappointed
clean towels and kind staff
Bad facilities, bright room all night, bad bathroom

Published on 05 Dec 2023

Luis
young couple
5.0
Passable
Location very good and more attention to the restroom
Good
Restroom and amenities

Published on 04 Dec 2023

Karen
solo traveller
7.0
Good
This hotel has the basics to be turned into a great zen, garden type boutique hotel
This area of 5 th avenue is very quiet. It is close to Calle 38 which is one of the best streets in playa. Ah cacao is directly across the street for coffee. Chedraui select is also close which is an outstanding grocery store. Many good restaurants in the area. Rooms are clean. Great air conditioning and WiFi. Staff is wonderful. There are many steps to get to rooms on 2 nd and 3 floor. Not an issue for me as I enjoyed the exercise.
Better lighting at night. More trees and plants in common areas. Better seating in common areas. Better wall decorations in rooms. Continental breakfast was weak in my opinion. The brittle toast was not very popular.

Published on 03 Dec 2023

Ricardo
solo traveller
8.0
Very good
Although the hot water didnt work, I only stayed here for one night. During the day it was way too hot. So cold shower
Right on 5th avenue on the strip of all the bars, restaurants, clubs. Also had AC!
Roof hot tub was out and hot water didnt work for me

Published on 15 Nov 2023

Stacy
young couple
3.0
Poor
1st room musty and dark, pools were disgusting stale stagnant water in them. Had to change rooms and pay difference then
Location
Pictures on site are not completely true to what the actual hotel looked like in person

Published on 12 Nov 2023

Kamari
young couple
10.0
Exceptional
Exceptional
A mall and several good resturants within the vicinity of a 5 minute walk from the hotel. The hotel itself has a geat atmosphere great faculties, and the woman who checked us in at the front desk was very friendly. We checked in after 8pm but the check in was fast and easy.

Published on 25 Oct 2023

Nensi
family with young children
8.0
Very good
Very good
Nice room, clean and spacious. Very good thing in a room was a fridge. Bathroom was also good. Nice pool outside.
I didn like bed, it was wird. When you would just sit on it was making noises. We tought that will break in some point.

Published on 19 Oct 2023

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