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Hotel

Novotel Abu Dhabi Al Bustan

Ranked 49 out of 50 best hotels in abu dhabi

8.0
(10575 reviews)

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About Novotel Abu Dhabi Al Bustan

Only 20 minutes from the Abu Dhabi International Airport, this property is easily accessible to its tourists, irrespective of whether they are on a business trip or on a pleasure trip this hotel is a perfect place for them to relax and make memories of a vacation that they will cherish. With spacious rooms, elegant décor, well-trained staff to treat the guests with warmth, comfortable beds, an outdoor swimming pool, a fitness centre, a beautiful garden, on-site dining options and several other amenities, this property is one of the top picks of Abu Dhabi.

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Superior Queen Room with Sofa

  • Max 2 Adults
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    $ 147 + taxes
    Onwards

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    Featuring a modern decor, this air-conditioned room offers free Wi-Fi, a sofa bed and a flat-screen TV. It features a minibar, complimentary coffee/ tea and an electric kettle.It includes a walk-in shower and a separate bath.

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    Superior Suite with Double Bed and Sofa

  • Max 2 Adults
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    Featuring a modern decor, this air-conditioned suite offers free WiFi, a living room with a flat-screen TV. It features a Nespresso machine with complimentary coffee/tea facilities and minibar. It includes a walk-in shower and a separate bath.

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    Superior Twin Room

  • Max 2 Adults
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    $ 148 + taxes
    Onwards

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    Featuring a modern decor, this air-conditioned room offers free WiFi and a flat-screen TV. It features a minibar, complimentary coffee/ tea and an electric kettle. It includes a walk-in shower and a separate bath.

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    Executive Double Room with Sofa

  • Max 2 Adults
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    Featuring a modern decor, this air-conditioned room offers free WiFi, a sofa bed and a flat-screen TV. It features a Nespresso machine with complimentary coffee/tea facilities, docking station and extended toiletries. It includes a walk-in shower and a separate bath.

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    All Facilities for Novotel Abu Dhabi Al Bustan

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Visual aids: Tactile signs.
    Accessibility Adapted bath, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Roll-in shower, Accessible by lift, Walk-in shower, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toothbrush, Shower cap, Hairdryer, Shampoo, Slippers, Sauna, Bath, Shower, Body soap, Conditioner, Toilet, Bidet, Bathrobe.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Towels/sheets (extra fee), Wake-up service, Lockers.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, Valet parking, ATM/cash machine on site, 24-hour front desk, Invoice provided, Tour desk, Luggage storage, Currency exchange.
    Entertainment and family services Nightclub/DJ, Indoor play area.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Kids' pool, Foot bath, Beauty Services, Pool with view, Spa/wellness packages, Outdoor pool, Manicure, Back massage, Hair colouring, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Hair treatments, Hot tub/Jacuzzi, Swimming pool, Foot massage, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Couples massage, Fence around pool, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
    Shops Barber/beauty shop, Minimarket on site.
    Activities Live music/performance, Live sport events (broadcast), Billiards, Happy hour, Themed dinner nights, Golf course (within 3 km).
    Others Cribs.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Room Amenities Hypoallergenic, Sofa bed, Heated pool, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Hypoallergenic pillow, Seating Area, Carpeted, Iron, Safety deposit box, Trash cans, Pool towels, Non-feather pillow, Interconnected room(s) available, Ironing facilities, Adapter, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Snack bar, Restaurant, Minibar, Kid-friendly buffet, Breakfast in the room, Packed lunches, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Bottle of water, Room service, Bar, Coffee house on site.
    Services Free WiFi, WiFi, Internet services.
    Media & Technology iPod dock, TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Mobile app for room service, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Transport Accessible parking, Car hire, Parking garage.
    Outdoor & View View.

    Guest Ratings For This Property

    8.0
    Based on 10575 Reviews
    100% verified reviews

    Comfort

    8.4

    Cleanliness

    8.3

    Value For Money

    8.1

    Facilities

    8.2

    Guest Reviews

    Richard
    family with young children
    4.0
    Disappointing
    will not come again
    swimming pool only and one housekeeping staff
    toiletries were available only upon request same with coffee, slippers,no laundry bag, no water inside the bathroom, no toiletries

    Published on 04 Jan 2024

    Ahmad
    family with young children
    7.0
    Good
    Good hotel
    The property is nice for family, also free parking was really big bonus for us, the front desk staff were very helpful and cooperative especially Hritika, she was really nice and helpful
    The room service is not up to the level, sometimes they answer your requests and most of the time never answer their phone, so dont rely on them, and the management should consider enhancing this department, however, overall is fine

    Published on 03 Jan 2024

    Mahmoud
    young couple
    8.0
    Very good
    Very good
    location and cleaning and staff

    Published on 03 Jan 2024

    Dr
    review category business travellers
    9.0
    Superb
    Superb
    Pool was excellent for kids of all age groups
    Buffet can be improved more

    Published on 03 Jan 2024

    Abir
    family with young children
    7.0
    Good
    Good
    Overall service was slow. Also breakfast time it was very crowded and food options were less.

    Published on 02 Jan 2024

    Firas
    solo traveller
    1.0
    Bad
    Unorganised Hotel management
    Checkin staff were very friendly but they could not help much
    Book it family room with a sofa bed, but was given only a double bed instead, the room that I booked was not available and sold out, spoke to the manager up to midnight who offered me breakfast or dinner but I rejected and I said I needed the room that I booked and I paid for it even extra bed was not available to sleep on, had no choice and slept on the floor for two nights

    Published on 02 Jan 2024

    Mansoor
    family with young children
    9.0
    Superb
    Great stay at this hotel which is more 5 star than 4 star. Thanks!
    Great facilities, spacious bathroom.
    Location is a bit far to Yas Island.

    Published on 02 Jan 2024

    Anwar
    family with young children
    8.0
    Very good
    Very good
    Staff, food
    Extra bed / sofa couch bed was hard & you could feel the springs.

    Published on 01 Jan 2024

    Richard
    family with young children
    5.0
    Passable
    The hotel standards are a bit compromised from the last time I stayed there. I rebooted expecting the same but the stand
    It's Ina quiet place, free from the busyness of the city. The breakfast was good.
    The staff were not friendly and not welcoming. The room remote control was taped and not working properly. The rooms were a bit outdated. There was chaos at the breakfast during specific times. Cups and spoons would come back late.

    Published on 01 Jan 2024

    Marius
    family with young children
    10.0
    Exceptional
    Exceptional
    The personnel from reception were very helpful, many thanks to Sudip for all info and support.
    All was great!

    Published on 01 Jan 2024

    Novotel Abu Dhabi Al Bustan is featured in

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