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Hotel

Mercure München City Center

Ludwigsvorstadt-Isarvorstadt (0 kms from Munich Central Station)

Ranked 19 out of 50 best hotels in munich

8.5
(3574 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

Ludwigsvorstadt-Isarvorstadt (1.7 Km from city center)

Senefelderstraße 9

15 Nearby Attractions

Old Town

0.3 km

Asam Church

0.8 km

King’s Square

0.9 km

Lenbachhaus

1.0 km

Rathaus-Glockenspiel

1.0 km

Church of Our Lady Munich

1.0 km

St. Peter's Church

1.0 km

Art District

1.1 km

Marienplatz

1.1 km

Oktoberfest

1.1 km

Christmas Market

1.1 km

Fish Fountain

1.2 km

Saint Peters Church

1.2 km

Viktualienmarkt

1.2 km

Alte Pinakothek

1.3 km

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All Facilities for Mercure München City Center

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Garden.
Reception services Tour desk, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Pets allowed, Parking.
Transport Airport shuttle, Airport shuttle (additional charge), Public transport tickets, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

8.5
Based on 3574 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.2

Facilities

8.7

Reviewers Mention About Mercure München City Center

The Mercure M�nchen City Center is highly recommended for its great breakfasts, friendly and helpful staff, and nice rooms. The hotel is conveniently located near the train station and within walking (Read More) distance of many attractions. The rooms are spacious and clean, with free minibars that are refilled daily. The staff is friendly and accommodating. Overall, it is a lovely hotel with excellent location and service.

Guest Reviews

Cherie
young couple
9.0
Superb
Convenient to main train station, old town, friendly staff, spacious & comfortable.
The Room is spacious, quiet, overlooking a lovely courtyard, and the staff are very helpful and friendly. Its very close walking to the old town and an easy walk from the main train station (Hauptbahnhof } The furnishings and bathroom are very comfortable and they are working on being sustainable.
No issues at all

Published on 04 Jan 2024

Gavin
young couple
9.0
Superb
I would happily stay at this hotel in the future. Close to train station and a short walk to Marienplatz. It was clean ,
Comfortable , Clean , great location, very nice staff,
Needed a brighter overhead light in the room . ( for packing suitcases under) . Room temp in Winter could get very hot ( as with most other European facilities )

Published on 04 Jan 2024

Gabriel
family with young children
10.0
Exceptional
Exceptional
Excellent Service
Perfect condition

Published on 02 Jan 2024

Carla
family with young children
9.0
Superb
Superb
Location, room accommodation for families, bar staff was friendly

Published on 01 Jan 2024

Josephine
family with young children
6.0
Pleasant
I dont think Ill stay here again
Location is convenient if youre coming from or departing from the main train centre. Free coffee at lobby.
It is situated in a slightly seedy area. First night out we saw an ambulance and some policemen one street away. We checked in at around 5pm after a long day of commuting. I was first in line to check in and there were 2 other families behind me. The front office staff who assisted me was a certain Mr. Imran. He asked for the 2 passports for the 2 rooms I booked. After checking he seemed to have difficulty locating my booking in the system so I showed him my confirmation number from booking.com. All this while he displayed a very unfriendly demeanor, unlike his colleague who was helping other guests check in. After a while he looked up and rudely told me that my passport name was not exactly the same as the name used in booking.com. I explained that my Christian name is not included in my passport. Other than that the first name and family name were a perfect match. He grudgingly accepted my explanation like this was not a common situation. I have never encountered such a line of questioning at other properties. Mr. Imran did not bother to explain about amenities/facilities at the hotel. For eg if there was a gym, or if we wanted to pay for breakfast how much it would be etc. Just asked for payment and sent us on our way. The next morning, one hotel staff knocked on my daughters room and she said please dont come in. Despite that the staff came in while my daughter was changing. The second morning, another hotel staff simply entered my room without knocking, wanting to top up the mini bar. He saw the shocked look on my face and retreated. There are no amenities in the hotel room other than shower gel, shampoo, hair conditioner and body lotion. No slippers, bathrobe, stationery etc. The shower screen is poorly designed so the floor outside the stall ends up wet after every shower.

Published on 01 Jan 2024

Tania
young couple
7.0
Good
Comfortable Stay in Munich
Location for city & metro , enjoyed dinner in onsite restaurant with great food & service, spacious clean & quiet room with freebies in fridge and tea & coffee in lobby a nice touch!
Reception area needs an upgrade as thought we had arrived at a backpackers - which is not the case when you head up to hotel. Older hotel with some upgrades.

Published on 01 Jan 2024

Caleb
family with young children
8.0
Very good
Very good
Breakfast is good
It is quite a long walk to the old town

Published on 31 Dec 2023

Andrew
young couple
9.0
Superb
Mecure hotel
Great room. Really spacious. Great bed as well. Very comfortable and excellent price.
The wifi didnot work in the room at all

Published on 30 Dec 2023

Hannah
young couple
8.0
Very good
Clean, well priced hotel in a good location to the main train station
great location near the train station. very clean rooms and a great price.
pillows were a little uncomfortable

Published on 29 Dec 2023

Tanveer
review category business travellers
8.0
Very good
Very good
Its very convenient location all necessary places from dine to shop and travel are within minutes walk away

Published on 28 Dec 2023

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