Fairmont Mayakoba Riviera Maya - All Inclusive, Playa del Carmen, Mexico

About Fairmont Mayakoba Riviera Maya - All Inclusive

Make the most of your vacation at Fairmont Mayakoba Riviera Maya - All Inclusive and indulge in a relaxing retreat near Mayakoba Beach. This five-star accommodation provides numerous amenities, including three on-site restaurants, an impeccable outdoor pool, a water slide, a kids' pool, a spa, a pub, and a gym. The accommodation welcomes pets and provides on-site water sports facilities, making it ideal for a delightful stay.

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Location & Nearby Places

Mayakoba (8.5 Km from city center)

Ctra. Fed. Cancun - Playa del Carmen KM 298 Solidaridad

4 Nearby Attractions

Explore the Mayan ruins

8.5 km

Visit a Cenote

9.2 km

Beach Time

11.1 km

Eco-parks

15.6 km

All Facilities for Fairmont Mayakoba Riviera Maya - All Inclusive

Category	Facilities
Activities	Water sport facilities on site, Bike tours, Aerobics, Walking tours, Squash, Windsurfing, Tennis equipment, Cycling, Beach, Archery, Tennis court, Cooking class, Snorkelling, Canoeing, Golf course (within 3 km), Diving, Hiking, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Pet basket, Allergy-free room, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Bathroom	Sauna.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Vending machine (drinks), Restaurant, Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access, Key card access.
Common areas	Sun terrace, Shared lounge/TV area, Games room, Chapel/shrine, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Private parking, Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Kids' outdoor play equipment, Strollers, Children's playground, Baby safety gates, Indoor play area, Board games/puzzles, Kids' club, Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Steam room, Swimming pool, Solarium, Hair cut, Make up services, Massage, Kids' pool, Water slide, Swimming Pool, Fitness centre, Beachfront, Beauty Services, Pool with view, Fitness classes, Spa/wellness packages, Fitness, Facial treatments, Spa facilities, Hair styling, Outdoor pool, Pedicure, Pool bar, Manicure, Spa and wellness centre, Hair colouring, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes, Hair treatments.
Transport	Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Bicycle rental, Shuttle service (additional charge), Shuttle service, Electric vehicle charging station.
Outdoor & View	Terrace.
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

8.9

Based on 40 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.3

Value For Money

7.9

Facilities

8.9

Guest Reviews

Anonymous

family with young children

8.0

Very good

Its quiet and very big, you feel the nature

The restaurants menu are way too mexican, good food but not European at all

Published on 23 Nov 2023

Emmanuel

family with young children

7.0

Good

We would come back. The place is beautiful!

The eco feel was great!

The all inclusive package is not managed well by the staff. You constantly feel like your all inclusive package isnt worth it. That was our experience. I will note there are some extremely knowledgeable staff that properly explain the all inclusive process. Please make sure all check in staff explain the all inclusive package and how it works.

Published on 07 Jul 2023

Ana

family with young children

4.0

Disappointing

Poor service and overpriced.

There were long wait lines for all of the restaurants at breakfast and dinner as they were really understaffed. When you did sit down the service was really slow so it was quite a frustrating experience with small children. It was "all inclusive" but then you paid 20% tip on every single meal - even the buffet breakfast... plus daily resort fee plus a conservation fee so there was a considerable bill at the end.

Published on 06 Jan 2023

Esteban

young couple

8.0

Very good

Good hotel. Good golf course.

A luxury venue, ideal for couples time-off. Although, suitable for families with kids as well. You must upgrade to the beach area rooms. Despite its an all inclusive, the quality of the food is above average. If you upgrade, you make sure to eat a la carte in certain restaurants

Connections between parts of the property are too lengthy.

Published on 14 Nov 2022

Giordano

young couple

10.0

Exceptional

great place to visit, enjoy and relax

breakfast and beach are great. nice property

They were under construction, with no main pool or easy way to go to the beach

Published on 20 Aug 2022

Ricardo

family with young children

10.0

Exceptional

Lovely place to have a great family vacation

Service is the best thing this place has. Everyone was so kind and at your service, they made this vacation very special. The hotel itself is beautiful, great facilities. I'll like to thank Christian Alea which was very attentive since our arrival, as well as Maricela Vzquez at front desk, chef Humberto Tuk Tuk and Vanessa the hostess. Would love to be back soon.

I stayed in two different bedrooms, the bed from the first bedroom wasn't as comfy as the second, don't know if the mattress was broken or just too soft. Aside from it, everything was supreme.

Published on 01 Aug 2022

Carlos

young couple

10.0

Exceptional

Amazing 5 star hotel surrounded by nature

Food is amazing. The on site restaurants exceeded my expectations. Each menu is carefully crafted. Location is just amazing surrounded by nature. You really feel that you are in a 5 star hotel in the middle of the jungle. Personnel goes above an beyond to make you feel at home.

Published on 27 Jun 2022

Edu

young couple

10.0

Exceptional

Nice as always

We had a nice stay despite the renovations. They are really trying to make it as nice as always.

The let down if any is the covid restrictions such as assisted buffets, and wearing masks. Also, all inclusive used to mean all inclusive here, but now some restaurants are under the co-pay format (you pay $5 + 15% at the Hix for instance, despite being under the all inclusive plan), and the Korean BBQ is always at an extra charge ($55), no matter what.

Published on 21 Jul 2021

Anonymous

young couple

9.0

Superb

Beautiful resort with great food and excellent service

Food was excellent, grounds are beautiful, everything clean, maintained high sanitation standards and service was excellent.

No nightlife on the resort. No live music or dancing.

Published on 08 Jul 2021

Coco

young couple

9.0

Superb

We loved the service at the restauarants, the pristine pools and amenities. The food quality & variety was on-point! The cocktails at the lounge were amazing and the beds were amazing!

The pool-side staff could offer better service.

Published on 11 Jun 2021