See all hotels in Singapore

Hotel

Jen Singapore Orchardgateway by Shangri-La (SG Clean)

Orchard (1 kms from Orchard Road Singapore)

Ranked 15 out of 49 luxury hotels in singapore

8.5
(4536 reviews)

Check Best Deals for You

This will redirect you to our partner website.

Not available on these dates. Please try some other dates.

About Jen Singapore Orchardgateway by Shangri-La (SG Clean)

Set in the Orchard Road District, JEN Singapore Orchardgateway by Shangri-La is located amongst various restaurants, shops, and attractions, making for the perfect all-in-one experience. The midcentury modern-inspired rooms are spacious, air-conditioned, come equipped with a flat-screen TV, fitted with large windows to enjoy elevated views of the city. The hotel also features a fitness center and a swimming pool. At the on-site buffet restaurant, guests can enjoy a delectable spread of Singaporean cuisines. Orchard Gateway and Singapore Art Museum are popular attractions in the area.

Top Facilities

parking

bar

See All Facilities

Superior King Room

  • Max 2 Adults
  • Read More

    An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.

    Read More

    Superior Twin Room

  • Max 2 Adults
  • Read More

    An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.

    Read More

    Deluxe King Room

  • Max 3 Adults
  • Read More

    An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.Spacious room is fitted with a king-size bed.

    Read More

    Deluxe Twin Room

  • Max 3 Adults
  • Read More

    An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.Spacious room is fitted with 2 single beds.

    Read More

    Superior King Room with City View

  • Max 2 Adults
  • Read More

    An elegantly furnished air-conditioned room with city views for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.

    Read More

    Superior Twin Room with City View

  • Max 2 Adults
  • Read More

    An elegantly furnished air-conditioned room with city views for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.

    Read More

    Panorama Club Room

  • Max 3 Adults
  • Read More

    This room enjoys stunning views of either Orchard Road, Marina Bay or Central Business District and includes Club Lounge benefits. This elegantly furnished air-conditioned room for 2 guests comes with carpeted flooring, a seating area and a modern en-suite bathroom with premium toiletries.The room includes:- breakfast buffet at Makan at JEN- complimentary minibar upon your arrival- a surprise seasonal gift-box- complimentary evening cocktail daily- 2 hours complimentary use of my meeting room suites (bookable in advance)- PressReader access to over 2,500 newspapers and magazines- Internet surfing desk and high-speed WiFi

    Read More

    Club King Room

  • Max 2 Adults
  • Read More

    This air-conditioned king room offers club lounge access. It is fitted with a satellite TV, electric kettle and a desk. The en-suite bathroom includes shower facilities and a hairdryer. This room comes with: - Breakfast buffet at Makan at JEN - complimentary minibar upon your arrival - a surprise seasonal gift-box - complimentary evening cocktail daily - 2 hours complimentary use of my meeting room suites (bookable in advance) - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed WiFi

    Read More

    Club Deluxe Double Room

  • Max 3 Adults
  • Read More

    This air-conditioned double room opens up to views of the city. It is fitted with a satellite TV, electric kettle and a desk. The en-suite bathroom includes shower facilities and a hairdryer.This room comes with:- Breakfast buffet at Makan at JEN- complimentary minibar upon your arrival- a surprise seasonal gift-box- complimentary evening cocktail daily- 2 hours complimentary use of my meeting room suites (bookable in advance)- PressReader access to over 2,500 newspapers and magazines- Internet surfing desk and high-speed WiFi

    Read More

    Deluxe Family Room

  • Max 3 Adults
  • Read More

    This spacious air-conditioned king room opens up to views of the city. It is fitted with a satellite TV, sofa bed and a desk. The en suite bathroom includes shower facilities and a hairdryer.

    Read More

    Special Offer - Superior King Room with City View

  • Max 2 Adults
  • Read More

    This air-conditioned room offers city views. It features carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.Guests can enjoy the following benefits:- Complimentary first night stay- Exclusive check-in at 08:00- Late check-out until 18:00- Daily breakfast for up to 2 persons- Complimentary breakfast for up to 2 children aged 5 and below- Signature cocktail for 2 persons

    Read More

    Special Offer - Superior Twin Room with City View

  • Max 2 Adults
  • Read More

    This air-conditioned room offers city views. It features carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.Guests can enjoy the following benefits:- Complimentary first night stay- Exclusive check-in at 08:00- Late check-out until 18:00- Daily breakfast for up to 2 persons- Complimentary breakfast for up to 2 children aged 5 and below- Signature cocktail for 2 persons

    Read More

    Location & Nearby Places

    Orchard (6.1 Km from city center)

    277 Orchard Road #10-01

    15 Nearby Attractions

    Singapore Visitor Centre

    0.1 km

    Orchard Road

    0.2 km

    Emerald Hill Road

    0.3 km

    Istana Heritage Gallery

    0.5 km

    Chinese New Year in Singapore

    0.6 km

    Sri Thendayuthapani Temple

    0.8 km

    Hong San See Temple

    0.8 km

    The Istana

    0.8 km

    Istana Change Of Guards

    0.8 km

    ION Sky

    0.9 km

    The Battlebox

    0.9 km

    Cathay Gallery

    1.0 km

    STPI Singapore

    1.1 km

    Fort Canning Park

    1.1 km

    Robertson Quay

    1.1 km

    See All Attractions

    All Facilities for JEN Singapore Orchardgateway by Shangri-La

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Family rooms, Facilities for disabled guests, Lift.
    Accessibility Upper floors accessible by elevator, Accessible by lift, Walk-in shower.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Shampoo, Slippers, Body soap, Conditioner, Additional toilet, Free toiletries, Toothbrush, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Safety & security Smoke alarm.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    Entertainment and family services Babysitting/child services.
    Pool and wellness Outdoor pool (all year), Pool with view, Swimming pool, Swimming Pool, Fitness centre, Outdoor pool, Pool bar.
    Activities Happy hour.
    Others Cribs.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Exclusive services Complimentary access to conference room/business areas, Free newspapers and magazines in the executive lounge, Private check-in and check-out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge entire day, Complimentary evening snacks and drinks in the executive lounge, Free gym access.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Rooftop pool, Safety deposit box, Interconnected room(s) available, Ironing facilities, Pool with a view, Air conditioning, Infinity pool, Desk, Shallow end, Carpeted, Pool towels.
    Food & Drink Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Bottle of water, Room service, Electric kettle, Snack bar, Vending machine (drinks), Restaurant, Vending machine (snacks), Tea/Coffee maker, Bar.
    Services Internet services, Free WiFi, WiFi.
    Media & Technology Satellite channels, Flat-screen TV, Telephone, TV.
    Layout Window.
    Common areas Sun terrace.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
    General Parking, Parking on site, Free parking, WiFi available in all areas.
    Transport Car hire, Bicycle rental.
    Outdoor & View Terrace, City view, View.

    Guest Ratings For This Property

    8.5
    Based on 4536 Reviews
    100% verified reviews

    Comfort

    9.0

    Cleanliness

    8.9

    Value For Money

    7.9

    Facilities

    8.7

    Guest Reviews

    Anonymous
    family with young children
    7.0
    Good
    Great location, lovely staff, amazing pool.
    The pool, the front desk staff, the cleaners and restaurant staff. Very friendly and helpful and so very efficient.
    Deluxe Room was far smaller than expected therefore felt over priced and beds were not that comfortable. Lots of stains on the carpets, especially one large one right outside our room. And the buffet for an evening meal was a bit steep and overpriced. We simply cannot eat a large amount of food to warrant those costs. Although the choice of food and the chefs were fantastic.

    Published on 04 Jan 2024

    Vanessa
    young couple
    9.0
    Superb
    Great location. Great rooftop pool
    Great location. Excellent pool

    Published on 04 Jan 2024

    Stephen
    solo traveller
    9.0
    Superb
    Superb
    Perfect location to do everything either walking or short taxi ride

    Published on 03 Jan 2024

    Christine
    young couple
    9.0
    Superb
    Central
    Great location Super pool with view
    Bathroom with no door, lack of privacy

    Published on 02 Jan 2024

    Leo
    family with young children
    10.0
    Exceptional
    Exceptional
    The helpful and friendly staff - nothing was a bother. Beautiful food and beverages - Breakfast was to be believed. The facilities and cleanliness of the entire hotel. Magnificent swimming pool and gardens. Location to train services. Access to shopping centres. Green initiative to provide filtered drinking water tap in each room for refilling water bottles.

    Published on 01 Jan 2024

    Marcelle
    family with young children
    8.0
    Very good
    Great location in a 4 star hotel
    Location was perfect. Bed very comfortable. The room was tight when we had a rollaway bed installed.
    One guest was gluten free and the breakfast had very little for her to eat. Pool staff were very slow with drinks. Drinks very expensive compared to other hotels. Didnt like that our bathroom was a shower inside a bath.

    Published on 01 Jan 2024

    Sally
    young couple
    10.0
    Exceptional
    Exceptional
    Absolute great stay. Fabulous location. Staff friendly, clean, and comfortable.
    Breakfast is not included in price. We thought $34 per person was expensive. However, breakfast was good.

    Published on 31 Dec 2023

    Kerry
    solo traveller
    9.0
    Superb
    Great, comfortable 4 night stay. Pool was brilliant and the lounge chairs and bar.
    Loved the rooftop pool, it was the highlight of my stay. Great location, right in the cenre.

    Published on 30 Dec 2023

    Don
    review category business travellers
    9.0
    Superb
    Beer comfortable and good food.
    MRT is there just going down 10 flours in the same building.
    Nothing

    Published on 29 Dec 2023

    Kenneth
    family with young children
    8.0
    Very good
    Very good
    Club room was very nice
    I was shocked that a hotel of this standard has no luggage assistance . I saw several elderly guests struggling with luggage . Also check in on 10th floor With no instructions at ground floor entrance

    Published on 29 Dec 2023

    Jen Singapore Orchardgateway by Shangri-La (SG Clean) is featured in

    Browse Hotel Collections in Singapore

    ₹196 Onwards