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ITC Windsor, a Luxury Collection Hotel, Bengaluru

Sheshadripuram (0 kms from The sugar factory)

Ranked 20 out of 37 5 star hotels in bangalore

8.2
(1149 reviews)

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About ITC Windsor, a Luxury Collection Hotel, Bengaluru

ITC Windsor is a luxury hotel located on Windsor Square. The hotel offers a range of amenities, including a  bar, sauna, fitness centre, garden, and business centre. The rooms are spacious, clean, and beautifully decorated, providing a comfortable and relaxing atmosphere. The Hotel has five dining options serving both local and international food alternatives. The property boasts two swimming pools, out of which one is located outdoors. There is also an onsite pub. The nearest attraction is Bangalore Palace which is about 2.5 km from the property.

Top Facilities

parking

bar

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Location & Nearby Places

Sheshadripuram (2.7 Km from city center)

25,Windsor Square, Golf Course Road

15 Nearby Attractions

National Gallery Of Modern Art, Bangalore

0.5 km

Renaissance Gallery

0.6 km

Karnataka Chitrakala Parishath

0.8 km

Bangalore Palace

0.8 km

Abstract Art Gallery

0.9 km

Jawaharlal Nehru Planetarium

1.1 km

Indira Gandhi Musical Fountain Park

1.2 km

Bangalore Turf Club

1.2 km

Mahua Art Gallery

1.4 km

Nandi Durga

1.4 km

Crimson Art Gallery

1.4 km

Kynkyny Art Gallery

1.4 km

Snow City

1.5 km

Jayamahal Park

1.5 km

Fun World, Bangalore

1.6 km

See All Attractions

All Facilities for ITC Windsor, a Luxury Collection Hotel, Bengaluru

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Higher level toilet, Lower bathroom sink.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Fruits, Special diet menus (on request), Kid meals, Restaurant, Breakfast in the room, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services WiFi, Free WiFi, Internet services.
Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras Lockers, Key access, Key card access.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Common areas Garden.
Reception services Express check-in/check-out, Concierge service, Invoice provided, Valet parking, Private check-in/check-out, 24-hour front desk, Currency exchange.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General Free parking, Parking, Parking on site, WiFi available in all areas.
Pool and wellness Outdoor pool (all year), Swimming pool, Hair cut, Massage, Kids' pool, Swimming Pool, Fitness centre, Beauty Services, Spa/wellness packages, Body treatments, Fitness, Hair styling, Outdoor pool, Spa and wellness centre, Hair colouring, Body scrub, Sun loungers or beach chairs, Hair treatments.
Transport Accessible parking, Car hire, Bicycle rental.
Shops Barber/beauty shop.

Guest Ratings For This Property

8.2
Based on 1149 Reviews
100% verified reviews

Comfort

8.7

Cleanliness

8.6

Value For Money

8.1

Facilities

8.3

Guest Reviews

Anil
family with young children
9.0
Superb
Superb
Plenty of food and options

Published on 05 Jan 2024

Anthony
young couple
10.0
Exceptional
Exceptional
Everything was exceptional, beautiful hotel,,excellent staff.

Published on 04 Jan 2024

Deepak
young couple
8.0
Very good
Very good
breakfast was good, but place was crowded..

Published on 04 Jan 2024

Vinodh
solo traveller
1.0
Bad
Horrible and worst experience. Wont book again.
It was been a horrible experience from the word go.
Needs proper staff they have delayed the billing so much that I will miss the train.

Published on 30 Dec 2023

Banibrata
family with young children
8.0
Very good
Overall a good and memorable stay. The location and views are quite good.
Hotel is located at a stone's throw from the power center of Bangalore, i.e. Chief Minister's official residence on the Golf Course Road, and affords expansive green view of the tree cover in the area. The room had a huge balcony overlooking the Windsor bridge, the pool and view of the road in front. The room was big enough, bed was comfortable, and well appointed. There was plenty of towels, toiletries and linen was impeccably clean. Room had everything you might expect from a 5 star rated hotel. The entrance including the bridge in front, gives off strong old-world colonial era grandeur vibes. Lobby and interiors, dining halls, grand staircase, all remind one of a royal heritage. The Christmas tree and decoration looked beautiful. The restaurants are well known to serve delicious food, and no issues with that. The staff (mostly the young ones) were very warm, welcoming and polite. The senior staff did seem a little lackadaisical though not impolite.
Room was in the newly renovated 4th floor but the room had few issues. Looks like the renovation project was not monitored well enough. The smart-TV lost internet connectivity 2-3 times, but was promptly fixed by IT team when reported. The bathroom door was extremely tight from the get go and eventually it came off it's overhang rails, to get jammed. Hotel promptly sent in-house carpenter, who tried, called his senior who too couldn't fix it 100% saying that it'd need full rail disassembly. They offered another room, but I declined as we'd have checked out next morning, and didn't wish to waste more time shifting etc. The light-control bed-side switches seem to have some mix-up and need a particular combination to switch to true "nightlight" mode. Also that could be done only from switches on left side of bed, not from the other side, which is usually not how it should be. The morning breakfast spread was quite good including few live counters, however on the second day of our stay with more than an hour before breakfast closure time, there seemed to be too many things needing refilling. I think that the hotel was not well prepared to handle the surge of holiday guests. It took us 15 minutes to be seated, as the breakfast areas was full. The staff was trying it's best though. It'd be good if someone were to monitor the refilling requirements more closely and proactively.

Published on 29 Dec 2023

Arjun
solo traveller
10.0
Exceptional
Unmissable in Bangalore!
This is one of Indias most iconic hotels and for years has been known for its hospitality. Im a big fan of the restaurants here.

Published on 26 Dec 2023

Manish
review category business travellers
10.0
Exceptional
Exceptional
Excellent staff
Not enough open space to go out for a walk

Published on 23 Dec 2023

Partha
young couple
10.0
Exceptional
Exceptional
Everything was upto mark.
-

Published on 18 Dec 2023

Anil
young couple
10.0
Exceptional
Exceptional
Very friendly staff, great service & clean

Published on 14 Dec 2023

Rupsa
family with young children
3.0
Poor
Not recommended for this price.!
Decoration and cleanliness : The decoration in the common areas of the hotel were top. Cleanliness in the common areas was also good. There was a slight smell from the carpets just outside my room but apart from that it was ok. The cleanliness in the room was not that good because one could see on the wooden flooring that mopping is not done on a very regular basis. The personal bathroom was just about clean but not exceptional. Bedsheets are towels were clean enough. Personnel: The staff were mostly very caring and polite (for exception, see comment on what I did not like). Facilities and security at the hotel were top notch and maintainence of garden and pool were also good. Food was only somewhat good at the Raj Pavilion.
Food: This was the worst experience at the hotel. I shared my dietary requirements with the staff and one of them assured that this would be taken care of. Despite that, the food that was served to me for dinner contained the allergic substance. This was in one of their restaurants by the name of Dakshin. I was sick for the whole night and the following day with conditions being critical enough for me. This particular personal, when confronted, only went on defence mode while the chef agreed that the food contained the allergic substance. A particular staff member (my impression that he is an assistant to the manager) attributed my sickness symptoms to the fact that being a traveller from Germany, I was not accustomed to the weather and thus made an attempt to overlook the fact that my allergy concerns were not taken care of. He did though also provide some medicines that we had requested. This was also brought to the attention of the duty manager the next day, who in an effort to do something for me, gave me a gift consisting of chocolates. But the health and financial loss that occurred to me have not been compensated by this. I do thank the duty manager for her gesture. Billing: Booking.com had promised me a cheaper rent for the room and I was also wrongly billed at the hotel and overcharged for the room. The duty manager mentioned above has been contacted and she has promised that the extra costs that were wrongly charged will be reimbursed to me. I am waiting for this to happen (it has been 24h since checkout at the time of writing the comment). Price vs. quality factor: Overall, I would not recommend this hotel because of my experience but also because I think the costs are far too high for the services provided, especially in terms of taking personal choices into account. The hotel claims to be a luxury hotel and I would not agree on this point if health concerns and food quality is not taken seriously.

Published on 12 Dec 2023

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