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InterContinental Sanctuary Cove Resort, an IHG Hotel

Sanctuary Cove (0 kms from )

Ranked 13 out of 47 best hotels in gold coast

8.4
(1406 reviews)

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About InterContinental Sanctuary Cove Resort, an IHG Hotel

The Hotel InterContinental Sanctuary Cove Resort is a stunning beachfront retreat in Surfers Paradise, offering a range of fantastic amenities. Guests can enjoy the restaurant, fitness center, business center, laundry services, and family rooms. The resort features a spa and wellness center, outdoor pool, and beautiful gardens. The location is ideal, with nearby landmarks including Surfers Paradise and its famous beaches. Guests can also enjoy playing tennis during their stay. The resort also stands out as a perfect venue for weddings and events. It offers a luxurious and memorable experience for guests.

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All Facilities for InterContinental Sanctuary Cove Resort, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities Tennis equipment, Tennis court, Golf course (within 3 km).
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility Toilet with grab rails.
Room Amenities Heated pool, Air conditioning, Heating, Shallow end, Safety deposit box.
Food & Drink Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
Services WiFi, Free WiFi, Internet services.
Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras Key card access.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Common areas Shared lounge/TV area, Games room, Chapel/shrine, Garden.
Reception services Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Mobile app for room service, Physical distancing rules followed.
General Free parking, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services Kids' outdoor play equipment, Strollers, Children's playground, Indoor play area, Board games/puzzles, Kids' club, Babysitting/child services.
Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Massage, Swimming Pool, Fitness centre, Pool with view, Fitness classes, Fence around pool, Fitness, Salt-water pool, Outdoor pool, Pool bar, Spa and wellness centre, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes.
Transport Accessible parking, Car hire, Bicycle rental, Street parking.
Outdoor & View Terrace.
Shops Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

8.4
Based on 1406 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

7.8

Facilities

8.6

Guest Reviews

Freya
group
3.0
Poor
Not very good
The room air condition is too old , vey vey noise and can not be very cool , and due to too many mosquitoes you cant open windows , so you can do very limited ! And very far to walking and not easy recognized the road !

Published on 04 Jan 2024

Stephanie
family with young children
9.0
Superb
A serene bush retreat, close to all the action of the Gold Coast but feels a world away.
My children absolutely loved the pool and lagoon and we all loved the peaceful, bush location outside of the hustle and bustle. A wonderful retreat at the end of an action packed day.

Published on 01 Jan 2024

Sandra
family with young children
9.0
Superb
Overall, very enjoyable..The location is amazing.
Breakfast was amazing. The location is very nice. Lagoon pool is amazing.
Family rooms with double beds are not suitable for a family of 4. Two bigger people can not comfortably sleep in the same bed. The Cocktails at the bar next to the Lagoon pool can be a a bit better, and with the real ingredients used, instead of fake syrup.

Published on 31 Dec 2023

Andreas
young couple
8.0
Very good
A lovely hotel for Nature lovers!
We enjoyed the grounds because the hotel is immersed in natural surroundings as well as the lagoon although we could not use it for several days because of the storm. The staff was very polite and helpful in everyway!
We wish there was some kind of entertainment in the evenings for the guests.

Published on 30 Dec 2023

Angela
family with young children
1.0
Bad
Wouldnt go back
The Lagoon and Golf course was out of order and nobody notified us
The place was under staffed and the service was pretty poor

Published on 30 Dec 2023

Samantha
young couple
4.0
Disappointing
Convienent location - definitely not value for money
Great location
The lagoon pool was closed, room service menu was the only thing on offer throughout the hotel and staff asked you to order cold foods only otherwise it would be a 1.5hr delay for food.

Published on 28 Dec 2023

Sanjeev
family with young children
9.0
Superb
Very nice and grand property
Ambience
Rooms feel small with 4 people

Published on 27 Dec 2023

Tracey
group
7.0
Good
Stayed in a far better for less cost
Typical resort services, lovely pool and bar area and adjacent to sanctuary cove shopping and marina, good golf and friendly staff
Dated, needs a face lift. Was expensive. Xmas is a busy resort time of the year but we had dinner at the terrace restaurant and it was half booked up by a kids Xmas party on a Saturday night. Really noisy - should have had their own function area

Published on 23 Dec 2023

Sanjie
family with young children
9.0
Superb
Loved our stay at Intercontinental sanctuary cove . Rey relaxed
Pool, room cleaning lady , food , atmosphere , calm , relaxed, buggy rides , view , family play area ,
Room AC was inconsistent. It automatically dropping to the fan I think . It was muggy during the night . They messed up with the kids booking for breakfast and they were kept saying that we have to pay for kids breakfast.

Published on 17 Dec 2023

Robert
young couple
10.0
Exceptional
Exceptional
the pools were a great way to relax

Published on 11 Dec 2023

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