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InterContinental Hanoi Westlake

Tay Ho District (West Lake area) (3 kms from Old Quarter Hanoi)

Ranked 16 out of 50 best hotels in hanoi

8.6
(559 reviews)

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About InterContinental Hanoi Westlake

Located next to the 800 year old Golden Lotus Pagoda and offering breathtaking views of the largest lake in Hanoi, InterContinental Hanoi Westlake offers approximately 318 luxurious rooms and suites with private balconies. Indulge your taste buds in a fine culinary experience at their Vietnamese and Italian restaurants or relax at the bar with a drink and watch the beautiful sunset overlooking the grand Westlake.

Top Facilities

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Overwater Pavilion Room

  • Max 2 Adults
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    Located on a pavilion island, this modern room features a flat-screen cable TV, work desk and private balcony. The large bathroom comes with a soaking bathtub and separate walk-in rain shower.

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    Classic Club Access Room

  • Max 2 Adults
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    Located in the main building, this modern room features a flat-screen cable TV, work desk and a private balcony. The large bathroom comes with a soaking bathtub and separate walk-in rain shower.Guests are entitled free access to the Club Lounge and enjoy its benefits:- Welcome drink- Afternoon tea- Evening cocktails and canapé- All day free flow of coffee, tea and juice- Guaranteed late check-out until 16:00Please note that bedding type preference cannot be guaranteed.

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    Classic City View Room

  • Max 2 Adults
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    $ 2,537,820 + taxes
    Onwards

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    Located in the main building, this modern room features a flat-screen cable TV, large work desk and private balcony. The large bathroom comes with a soaking bathtub and separate walk-in rain shower.Bed type will be assigned at check-in based on availability.

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    Lotus Suite Room

  • Max 2 Adults
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    Spacious suite features a master bedroom, living room with sofa, work desk and private balconies.Room offers Club Lounge access with following benefits attached:- Welcome drink- Afternoon tea- Evening cocktails and canapé- All day free flow of coffee, tea and juice- Guaranteed late check-out until 16:00

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    Classic Lake View Room

  • Max 2 Adults
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    This twin/double room features a balcony, tea/coffee maker and tumble dryer.

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    Classic Overwater Lake View Room

  • Max 2 Adults
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    This twin/double room has a balcony, minibar and electric kettle.

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    1 King 1 Bedroom Suite Club Access Room

  • Max 2 Adults
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    This suite features a balcony, seating area and minibar.

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    Classic Overwater City View Room

  • Max 2 Adults
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    This twin/double room has a balcony, minibar and satellite TV.

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    1 King Junior Suite Club Access Room

  • Max 2 Adults
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    This suite features a balcony, tile/marble floor and tumble dryer.

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    Day Use Offer (10:00- 18:00) - Classic City View Room

  • Max 2 Adults
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    This double room has a balcony, electric kettle and bathrobe.

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    Tet Staycation - Classic City View Room

  • Max 2 Adults
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    - Complimentary upgrade to higher room category - Complimentary buffet breakfast for family - Pizza making class - Lucky money envelope decoration class - Evening Marshmallow with dipping chocolate sauce presented in individual clay pots with candle from 16.00-20.30 - Private movie for family with pop-corn and ice cream - Discount 20% for F&B service (excluding mini-bar) - Complimentary access to kid corner - Complimentary early check in at 10:00 late check out at 18:00?? (not applicable for special holiday) - Complimentary 01 extra bed for children under 12 - Complimentary 1 pool voucher per person for next visit

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    Location & Nearby Places

    Tay Ho District (West Lake area) (3.5 Km from city center)

    5 Tu Hoa Street, Tay Ho District

    15 Nearby Attractions

    Kim Lien Pagoda

    0.1 km

    Tay Ho Pagoda

    0.1 km

    West Lake

    0.9 km

    Quang Ba Flower Market

    1.1 km

    Phu Tay Ho

    1.3 km

    Tran Quoc Pagoda

    1.3 km

    Truc Bach Lake

    1.6 km

    Quan Thanh Temple

    1.8 km

    Hanoi Ceramic Mosaic Mural

    2.0 km

    Hanoi Botanical Garden

    2.0 km

    Ho Tay Water Park

    2.2 km

    Presidential Palace

    2.2 km

    Ho Chi Minh's Stilt House

    2.3 km

    Huu Tiep Lake and the Downed B-52

    2.4 km

    Ba Dinh Square

    2.4 km

    See All Attractions

    All Facilities for InterContinental Hanoi Westlake, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Aerobics, Fishing, Golf course (within 3 km).
    Cleanliness & disinfecting Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Others Cribs.
    Safety features Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Non-smoking rooms, Non-smoking throughout, Designated smoking area.
    Accessibility Toilet with grab rails, Accessible by lift, Lowered sink, Walk-in shower, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Shampoo, Slippers, Body soap, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Shower cap, Conditioner, Additional toilet, Free toiletries, Toothbrush, Sauna, Toilet, Bathrobe.
    Room Amenities Sofa, Iron, Interconnected room(s) available, Heating, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed, Pants press, Tumble dryer, Air conditioning, Desk, Pool towels, Non-feather pillow, Feather pillow, Wardrobe or closet, Seating Area, Safety deposit box, Tile/marble floor, Ironing facilities, Adapter, Carpeted, Trash cans.
    Food & Drink Wine/champagne, Kid-friendly buffet, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Restaurant, Wine or champagne, Wine glasses, Outdoor dining area, Electric kettle, Snack bar, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Security alarm, Fire extinguisher, Smoke alarms.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Executive lounge access, Linen, Wake-up service, Key access, Key card access, Towels/sheets (extra fee), Wake up service/Alarm clock, Alarm clock, Lockers.
    Media & Technology Flat-screen TV, TV, Satellite channels, Telephone, Cable channels, Radio.
    Common areas Sun terrace, Outdoor fireplace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas.
    Reception services Invoice provided, Tour desk, 24-hour front desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out.
    General Parking, Free parking, Parking on site.
    Pool and wellness Steam room, Massage, Pool with view, Spa/wellness packages, Swimming pool, Foot massage, Fitness centre, Spa facilities, Outdoor pool, Fitness/spa locker rooms, Hot tub/Jacuzzi, Couples massage, Neck massage, Head massage, Spa and wellness centre, Hand massage, Sun loungers or beach chairs, Sun umbrellas, Outdoor pool (all year), Kids' pool, Spa lounge/relaxation area, Yoga classes, Swimming Pool, Fitness classes, Fitness, Personal trainer, Back massage, Full body massage.
    Transport Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Accessible parking, Airport drop off, Parking garage.
    Outdoor & View Lake view, Balcony, Terrace, City view, View.

    Guest Ratings For This Property

    8.6
    Based on 559 Reviews
    100% verified reviews

    Comfort

    9.1

    Cleanliness

    9.0

    Value For Money

    8.0

    Facilities

    8.6

    Guest Reviews

    Theresa
    young couple
    10.0
    Exceptional
    Overall really enjoyed our stay here and will certainly come back during the warmer season.
    The service here was great and staff were very helpful. Compared to other hotels in Vietnam, I really liked how non-disruptive the housekeeping process was. The view was exceptional.
    The only downside is that the location is far away from most things.

    Published on 02 Jan 2024

    James
    young couple
    9.0
    Superb
    Beautiful hotel, great restaurants, accommodating staff,
    Beautiful lobby, lovely restaurants . Enjoyed the lovely string quartet while having dinner.
    We stayed at one of the pavilions on the lake, no elevator, so we had two flights of stairs to contend with.

    Published on 02 Jan 2024

    Rippudaman
    family with young children
    8.0
    Very good
    Very good
    Quick service, great location and very courteous staff
    Breakfast spread could have been bigger and better

    Published on 28 Dec 2023

    Daniel
    young couple
    10.0
    Exceptional
    Perfection!
    The overall experience and service we received this Christmas at InterContinental Hanoi Westlake has put this hotel in my Top 5 in the world. We arrived to an early check in and an upgraded room. The staff couldn't do enough everywhere we went - restaurants, concierge, reception. Everyone we met, just excellent service. The inclusive buffet breakfast - perhaps the best of any hotel I've ever experienced! We booked into the Milan Restaurant for Christmas Eve dinner. The set menu was phenomenonal - creative and delicious - and again; the staff were fantastic! This was our fave, esp. the string quartet. Christmas Day we booked into Caf du Lac, a different vibe as it was a buffet lunch and less smooth an experience (wish we'd gone back to Milan), but so much effort had gone into the buffet it was still an impressive experience. I love that the Exec. Chef would come round the room to chat. Our large, over-water room with balcony had everything you could ever imagine, from minibar to huge bath, rainforest shower to pillow menu, massive smart TV to wireless & USB charging, ironing board to safe, bathrobes and slippers to wine glasses, tea making facilities and complimentary water. All made up daily. And if you didn't wanna walk - just press zero for the buggy to come collect you. We stayed 3 nights and left feeling valued, relaxed and superbly looked after. Thank you IC!
    Nothing. Superb experience.

    Published on 27 Dec 2023

    Nina
    family with young children
    7.0
    Good
    Good
    The layout of the hotel is very nice
    The rooms are quite worn now, they need to be renovated

    Published on 24 Dec 2023

    Jake
    young couple
    8.0
    Very good
    Good , room description needs to be updates
    Was good but description was lake view with city view but all we could see was the hotel no city view
    Misleading room description.

    Published on 18 Dec 2023

    Gaurav
    review category business travellers
    7.0
    Good
    Good
    Room and toilets need renovation.

    Published on 13 Dec 2023

    Claudia
    family with young children
    8.0
    Very good
    Very appreciative that we were able to get into our room early. We were exhausted from walking many kms. Needing a show
    Safe
    Bathroom was not clean

    Published on 01 Dec 2023

    Gamini
    review category business travellers
    10.0
    Exceptional
    Exceptional
    excellent breakfast , very helpful staff
    nothing .

    Published on 28 Nov 2023

    Vanessa
    young couple
    6.0
    Pleasant
    A hotel that used to be beautiful but is now tired. Good food and service but there are better value options.
    The service is excellent. The staff are helpful and attentive
    The accommodation is tired. The rooms were tired. The vents, silicone and ceilings were grubby. Every building needed a fresh paint and an update. Its overdue for an update/renovation.

    Published on 26 Nov 2023

    InterContinental Hanoi Westlake is featured in

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