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Hotel

Intercontinental Cairo Citystars

Heliopolis (7 kms from Cairo Intl Airport)

Ranked 17 out of 50 best hotels in cairo

8.1
(2130 reviews)

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About Intercontinental Cairo Citystars

Located just minutes away from Cairo International Airport in the heart of the Heliopolis, Intercontinental Cairo Citystars is renowned for its exquisitely furnished rooms, impeccable services and authentic multi-cuisine meals which its patrons enjoy unfailingly. With its warm and hospitable ambience standing up to global standards, the hotel is a commendable location for travelers looking for a truly immersive experience.

Top Facilities

parking

bar

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Location & Nearby Places

Heliopolis (11.2 Km from city center)

Omar Ibn El Khattab, Heliopolis

15 Nearby Attractions

Baron Empain Palace

2.4 km

Nile River Cruise

3.0 km

Mosque of Qaitbey

7.6 km

Cave Church

8.4 km

Al-Hakim Mosque

8.5 km

Khan el-Khalili

8.6 km

Al-Azhar Mosque

8.7 km

Al-Azhar Park

8.7 km

Al-Muizz

8.8 km

Islamic Cairo

9.0 km

Bab Zuweila

9.2 km

Tentmakers Market

9.3 km

The Citadel

9.6 km

Museum of Islamic Art

9.7 km

Pyramids of Giza

9.7 km

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All Facilities for Intercontinental Cairo Citystars, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities Billiards.
Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Allergy-free room.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Bathroom Sauna.
Room Amenities Air conditioning, Heating, Shallow end, Safety deposit box.
Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services Internet services.
Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras Lockers, Key access, Key card access.
Common areas Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General Private parking, Parking, Parking on site.
Entertainment and family services Evening entertainment, Babysitting/child services, Nightclub/DJ, Casino.
Pool and wellness Hammam, Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Massage, Kids' pool, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Fitness classes, Spa/wellness packages, Body treatments, Fitness, Facial treatments, Spa facilities, Outdoor pool, Pedicure, Pool bar, Manicure, Personal trainer, Spa and wellness centre, Body scrub, Spa lounge/relaxation area, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport Car hire, Shuttle service (additional charge), Shuttle service.
Outdoor & View Terrace.
Shops Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

8.1
Based on 2130 Reviews
100% verified reviews

Comfort

8.4

Cleanliness

8.3

Value For Money

7.2

Facilities

8.2

Guest Reviews

Dana
family with young children
5.0
Passable
Passable
The room view was horrible

Published on 02 Jan 2024

Saleh
family with young children
9.0
Superb
Superb
The noise of the street. Windows are not well sealed and noise proof

Published on 01 Jan 2024

Sabreena
family with young children
10.0
Exceptional
First class service in good location
Beautiful hotel. Right next to a huge mall. Lots of shops and restaurants. Lovely pool. Attentive staff. Big rooms.
Nothing

Published on 01 Jan 2024

Ziad
family with young children
5.0
Passable
Passable
location
needs renovation

Published on 31 Dec 2023

Abdullah
review category business travellers
7.0
Good
Good
The location; crew; breakfast
Sound isolation in the building is not tight. You can easily hear the sounds coming from the cars horns in the street while you stay in the 11th floor; as well as sounds from the corridor.. literally!

Published on 30 Dec 2023

Jean
review category business travellers
7.0
Good
I will not recommend this hotel to anyone.
Management lack of caring for customers. Their General Manager did not care about customers or any issues related to customer service or satisfaction. We had issues with one of the facility that is part of the hotel property where the workers in this facility were ripping off my daugher with very high unreasonable price the next day for hair care and they lied to her about pricing. When we complained to the GM, he showed absolutely no compassion for customers.

Published on 26 Dec 2023

Ayman
family with young children
10.0
Exceptional
Great
Room was excellent, breakfast was more than great, huge varieties with excellent taste and perfect service

Published on 23 Dec 2023

Agama
solo traveller
10.0
Exceptional
The hotel is luxurious.
Great menu that was delicious
Daily fruit supply

Published on 22 Dec 2023

Sulaiman
solo traveller
7.0
Good
Will never stay in this hotel.
The staff members were very corporate, especially the recipient Miss. Mayar Mohammad, as she was very helpful and provided good support for me.
The room furniture was very old. Toilet was below standards. There are no amenities at all like dental or shaving kits. These small items cost nothing but very useful if provided.

Published on 21 Dec 2023

Nouran
review category business travellers
2.0
Very poor
I did not feel good
the room was not clean enough.

Published on 18 Dec 2023

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