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Hotel

I'M Hotel

Santa Ana (5 kms from Pedro Gil Station Manila)

Ranked 22 out of 50 best hotels in manila

8.0
(1271 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

Santa Ana (6.2 Km from city center)

Makati Avenue corner Kalayaan Avenue

15 Nearby Attractions

Ayala Museum

1.4 km

Greenbelt Chapel

1.5 km

Greenbelt Mall

1.6 km

Bonifacio Global City

3.5 km

SM Megamall

3.7 km

Manila Zoo

4.4 km

Paco Park

4.8 km

Star City

5.0 km

Malacañang Palace

5.0 km

Manila Baywalk

5.0 km

Robinsons Place Mall

5.0 km

Dampa Seaside

5.1 km

Manila Bay

5.2 km

National Museum of the Philippines

5.8 km

National Museum of Fine Arts Manila

5.8 km

See All Attractions

All Facilities for I'M Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility Toilet with grab rails.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Fruits, Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Room service, Restaurant, Bar, Coffee house on site.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas.
Reception services Tour desk, Valet parking, Express check-in/check-out, Luggage storage, Concierge service.
General Private parking, Parking on site, Free parking, Parking.
Physical distancing Physical distancing rules followed, Cashless payment available.
Pool and wellness Facial treatments, Spa facilities, Steam room, Head massage, Swimming pool, Foot massage, Public Bath, Pedicure, Pool bar, Manicure, Massage, Spa and wellness centre, Back massage, Swimming Pool, Fitness centre, Full body massage, Body scrub, Spa lounge/relaxation area, Indoor pool, Beauty Services, Massage chair, Couples massage, Hand massage, Fitness/spa locker rooms, Pool with view, Sun loungers or beach chairs, Spa/wellness packages, Neck massage, Body treatments, Yoga classes, Hair treatments, Fitness.
Transport Accessible parking, Car hire.

Guest Ratings For This Property

8.0
Based on 1271 Reviews
100% verified reviews

Comfort

8.7

Cleanliness

8.6

Value For Money

7.9

Facilities

8.4

Reviewers Mention About I'M Hotel

The I'M Hotel is praised for its incredible service, with special mention to the head chef and F&B team. The rooms have an old world feel but are still comfortable. The only complaint is that the poo (Read More)l is too busy. The hotel is generally safe, although the surrounding area may not be. Despite some drawbacks like the check-in process, the hotel offers a great experience with spacious rooms and good food. The Manila Hotel is described as a luxurious and high-class 5-star hotel with elegant rooms, excellent service, and a great Sunday dinner buffet. The only downside is limited parking. Guests recommend staying at the hotel and praise its central location.

Guest Reviews

Tika
young couple
7.0
Good
the convenient location and charming ambiance were definite highlights. However, the noisy air conditioning and lack of
On the positive side, the hotel's location was fantastic. It was conveniently situated near popular attractions and amenities, making it easy for me to explore the city.
However, there were a couple of issues that affected my stay. Firstly, the air conditioning in my room was quite noisy. It was a bit bothersome and made it harder for me to relax or focus. Secondly, the internet didn't work during my stay, despite being promised that the problem would be resolved and that I would be kept informed. This lack of communication was frustrating, especially since I needed a reliable internet connection for work purposes.

Published on 04 Jan 2024

Glen
young couple
1.0
Bad
Company of thieves
The location
The sink in the bathroom was always blocked. The fridge in the room was never cold and spoiled food. I was charged for staining the bedding even before they washed it

Published on 03 Jan 2024

Rachel
solo traveller
6.0
Pleasant
Thank god it was only one night
The room
Expensive and staff were rude or did not know on how to help

Published on 31 Dec 2023

Martin
young couple
7.0
Good
Stay good Wi-Fi was US
Very good location
Wi-Fi was terrible

Published on 24 Dec 2023

Erika
young couple
8.0
Very good
Very good
Good location, big rooms

Published on 21 Dec 2023

Wayne
young couple
1.0
Bad
wouldnt recommend it to anyone. Its a place to get ripped off and money taken fro
nothing good to like. poor attitude from staff and for the quality of the hotel and the amount paid and and treated was not professional or met expectations.
The hotel staff tired to charge me more for when all was paid. Charged me $285 for room deposit still havent received the deposit.

Published on 21 Dec 2023

Steven
young couple
9.0
Superb
Superb
Always a great stay!

Published on 19 Dec 2023

Corina
group
7.0
Good
Good facilities but not customer focused staff
Overall the room was good. The cleaning was at a good standard and everything was functional. The rooftop was nice.
The staff at the reception did not accommodate an early checking(11 30).However an early check in would have been possible against a cost, which indicates that there was availability. Money will be subtracted from your deposit if it is determined that there is some stain on the linen prior to your departure.The room will be checked between checking out and your actual departure from the propriety so extra time for travel to the airport is required. Staff at the spa refused to provide one of the services in their catalogue due to the duration being under one hour. The available airport transfer from the airport to the hotel had a price of 10 times the cost of the Grab car.

Published on 19 Dec 2023

Karen
young couple
7.0
Good
Good
Very loud - we were on 17th floor and couldn't sleep from all the noise from traffic throughout night. Walls were paper thin and could hear everything in our neighbours rooms and on corridors.

Published on 17 Dec 2023

Megan
young couple
5.0
Passable
Only nice thing to say is the room was clean.
The room was clean.
The pool was really dirty, the music was blaring, and the traffic really took away from 5 minutes of any peace. As you sat there you smell food and cigarette smoke. It was really unpleasant. We had to call maintenance twice..air conditioning wasnt working and then we were unable to turn off one particular light off in the room. The check-in and check-out process was unbearable. The whole lobby is just filled with guests waiting to check-in/out. And there were so many employees, but they must be writing a dissertation because it took forever. This was definitely not worth the cost.

Published on 17 Dec 2023

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