Hotel Universal Port, Kobe | Photos, Reviews & Deals @Holidify

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All Facilities for Hotel Universal Port

Category	Facilities
Cleanliness & disinfecting	Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Snack bar, Kid meals, Vending machine (drinks), Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Key card access, Lockers.
Reception services	24-hour front desk, Currency exchange, Invoice provided.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available.
Pool and wellness	Head massage, Foot massage, Massage, Full body massage.
Transport	Accessible parking, Parking garage.
Shops	Minimarket on site.

Guest Ratings For This Property

8.9

Based on 6563 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

8.8

Facilities

9.2

Reviewers Mention About Hotel Universal Port

The Hotel Universal Port received positive reviews for its comfortable rooms with great views of the port and sunrise. Guests loved the proximity to Universal Studios Japan and city malls. The breakf (Read More)ast variety was praised, as well as the effort made to control food wastage. The cleanliness and service were exceptional, with the staff described as amazing. The only criticism was a lack of staff at the massage salon. Overall, the hotel was highly recommended and would be recommended to friends and family.