See all hotels in Columbus

Hotel

Renaissance Columbus Westerville-Polaris Hotel

Ranked 4 out of 48 best hotels in columbus

9.1
(264 reviews)

Check Best Deals for You

This will redirect you to our partner website.

Not available on these dates. Please try some other dates.

Top Facilities

parking

bar

See All Facilities

All Facilities for Renaissance Columbus Westerville-Polaris Hotel

Category Facilities
Activities Happy hour.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Outdoor fireplace, Shared lounge/TV area.
Reception services Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General Parking on site, Free parking, Parking.
Physical distancing Cashless payment available, Contactless check-in/check-out.
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport Accessible parking.
Outdoor & View Terrace.
Shops Minimarket on site.

Guest Ratings For This Property

9.1
Based on 264 Reviews
100% verified reviews

Comfort

9.5

Cleanliness

9.4

Value For Money

8.9

Facilities

9.5

Reviewers Mention About Renaissance Columbus Westerville-Polaris Hotel

Overall, the reviews for the Renaissance Columbus Westerville-Polaris Hotel are mostly positive. Guests highly recommend the hotel for its convenient location, great service, and clean rooms. However (Read More), there are a few criticisms about the cleanliness of the rooms and common areas, as well as the quality of the food in the restaurant. On the positive side, guests appreciate the hotel's artistic details, member lounge, and outdoor patio. The staff is also praised for being friendly and accommodating.

Guest Reviews

Charity
review category business travellers
10.0
Exceptional
Exceptional
Everything was very clean and the staff was great!
Nothing!!!

Published on 03 Dec 2023

Christi
family with young children
2.0
Very poor
Very poor
There was human and looked like dog hair all the bed closet to the window. (609 was the room) There was something growing inside the the Crack of the blue night stand, with coffee or whatever splashed down the wall the blue night stand was on, and my son found a crumbled up napkin when trying to look out the window at the bottom of the bed. I paid $220 for that hotel I shouldn't have to pay for wifi nore should I have to pay a extra $50 "just incase" something breaks! Especially when the room wasn't cleaned properly.

Published on 21 Nov 2023

Christopher
young couple
10.0
Exceptional
We spent a wonderful weekend with our family.
Room was great; breakfast was fantastic! Cocktails excellent
Would have liked two bottles of water; one for each of us; glasses instead of plastic cups; and because we booked for two nights, two mornings worth of coffee.

Published on 02 Oct 2023

Susan
solo traveller
10.0
Exceptional
This beautiful hotel had a staff that made me feel at home when I first walked in.
Room service was fast! I ordered two BIG pots of coffee with extra, extra cream, and sipped great coffee all morning. Perfect!
I cannot think of a thing to complain about. Special thanks to Kim and front desk staff, and each staff member on the third floor. ALL were efficient and just very, very kind!

Published on 26 Sep 2023

Myrtle
family with young children
10.0
Exceptional
Exceptional
Kim at front desk exceeded my expectation!! Awesome customer service!!

Published on 25 Sep 2023

Gary
young couple
8.0
Very good
Very good
Didn't eat breakfast here.
$4.00 for coffee and for Chai Latte

Published on 14 Sep 2023

Lisa
family with young children
4.0
Disappointing
Disappointing
It was beautiful.
Bed was very uncomfortable. Did not sleep at all.

Published on 10 Sep 2023

Ronald
family with young children
10.0
Exceptional
Couldn't have been happier
Great service, well-appointed rooms, nice property,

Published on 06 Sep 2023

Anonymous
young couple
10.0
Exceptional
Loved this place, newly weds booking a weekend getaway 10/10
Room decor
N/A

Published on 04 Sep 2023

Sally
solo traveller
9.0
Superb
Superb
Location was great. Staff was so friendly and helpful

Published on 21 Aug 2023

Renaissance Columbus Westerville-Polaris Hotel is featured in

₹186 Onwards