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Hotel Ambassador Zermatt

Zermatt Village (0 kms from Zermatt Station)

Ranked 7 out of 50 best hotels in zermatt

8.3
(2001 reviews)

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About Hotel Ambassador Zermatt

Located close to the central railway station, Hotel Ambassador Zermatt features rooms and apartments which offer panoramic views of the mountainscapes. Featured among top amenities are a large heated indoor swimming pool, whirlpool, hot tub and sauna. The on-site restaurant serves delectable meals, while the lounge bar offers exotic drinks. Guests can engage in various activities in the game room or take a walk in the lush garden. The accommodation allows pets.

Top Facilities

bar

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Location & Nearby Places

Zermatt Village (0.5 Km from city center)

Spiss-Strasse 10

15 Nearby Attractions

Hinterdorstrasse

0.5 km

Matterhorn Museum

0.6 km

Mountaineer's Cemetery

0.7 km

Riffelalp

0.7 km

Sunnegga

1.0 km

Findeln

1.4 km

Oberer Hohenweg Bike Tour

1.8 km

Skiing in Zermatt

1.8 km

Gorner Gorge

1.9 km

Rothorn

2.4 km

Five Lake Trail

2.9 km

Five Lake Trail

3.1 km

Grunsee Lake

3.5 km

Grindjisee Lake

3.6 km

4 Lakes Bike Tour

4.1 km

See All Attractions

All Facilities for Hotel Ambassador Zermatt

Category Facilities
Business facilities Fax/photocopying.
Activities Ski equipment hire on site, Cycling, Skiing, Ski school, Hiking, Ski storage, Ski pass vendor.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Allergy-free room, Family rooms, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Bathroom Sauna.
Room Amenities Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar.
Safety & security Security alarm, 24-hour security, Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Sun terrace, Shared lounge/TV area, Garden.
Reception services Tour desk, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Pets allowed, WiFi available in all areas.
Entertainment and family services Board games/puzzles.
Pool and wellness Hot tub/Jacuzzi, Swimming pool, Indoor pool (seasonal), Swimming Pool, Indoor pool, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport Bicycle rental, Public transport tickets.
Outdoor & View Terrace.

Guest Ratings For This Property

8.3
Based on 2001 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

7.9

Facilities

8.4

Guest Reviews

Alice
family with young children
7.0
Good
Nice hotel but rather pricey
I liked the pool and sauna.
The hotel is pricey and the toiletries were very skimpy for the price of the rooms. We tried to leave 1 day earlier but they were very inflexible but it was Christmas week. Breakfast is good but it would be nice to have a coffee machine rather than wait for the waitress to take the coffee order.

Published on 01 Jan 2024

Aziz
family with young children
7.0
Good
Good place To stay at Zermatt .
Proximity To Mantahorn
The shower quibicle is too narrow To have a good shower

Published on 29 Dec 2023

Natcha
group
10.0
Exceptional
Exceptional
Very close to the train station. The staff is very nice. My family and I really enjoy the view of Matterhorn from the balcony. Excellent place to stay on your holiday

Published on 25 Dec 2023

Adhi
family with young children
10.0
Exceptional
Comfortable room for a family in Zermatt.
Spacious and comfortable room for a family with two young children; very friendly hotel staff too.
None.

Published on 23 Dec 2023

Suat
family with young children
9.0
Superb
Got the family room with Matterhorn view which is amazing
Clean , near the train station and city centre
Nothing

Published on 23 Dec 2023

Leong
young couple
8.0
Very good
Very good
The location is excellent. Short walk to the bus stop which is very convenient.

Published on 23 Dec 2023

Wendy
family with young children
9.0
Superb
A very nice place to stay at in Zermatt
I wished we stayed longer here as the room was the largest and most comfortable for our family of 4 amongst the different hotels we stayed at during our holiday in Switzerland. The 2 bedrooms are separated from the living and dining area, so there is more privacy. It is a 5 min walk away from the Zermatt train station. We took the opportunity to walk through the town to get to the base station to travel up to Matterhorn Glacier Paradise. The walk took no more than 20 mins. On the way back, we hopped into a bus.
Nothing I can think of.

Published on 21 Dec 2023

Caleb
young couple
10.0
Exceptional
Fantastic hotel, modern with a chalet feel
Hotel Ambassador was excellent with a stunning view of the Matterhorn and incredibly close to the train station it was easy to get to. The staff were incredibly kind and helpful always willing to help as needed. The room while small had all needed amenities and kept a lovely cabin feel! The new Carbon restaurant is a must try the food was beyond excellent and the staff in the restaurant were fantastic.
The beds themselves were a little stiff and only having one very soft pillow wasn't enough, we ended up asking for a second one each. Whilst there is an included breakfast in the mornings I found it a bit odd coffee wasn't included and you needed to pay for it.

Published on 19 Dec 2023

John
family with young children
10.0
Exceptional
Very homely
The views were absolutely stunning could not fault the place

Published on 18 Dec 2023

Greg
family with young children
10.0
Exceptional
Loved all the staff and the room was very well designed. View from the balcony was wow!
Great location close to the train station. Nice view of the Matterhorn. For the money paid, it was much better than expected - clean, comfortable, well laid out, nice looking, The staff were great, very personable, fun, and helpful. Filippos (sorry not sure on spelling) was fantastic. We also all loved the breakfast, so many selections and enjoyed everything we ate and again the staff was very attentive and helpful. Im rarely wowed by a hotel, but we all were with the Ambassador.
I wouldve liked a larger fridge and a microwave but not a big deal.

Published on 15 Dec 2023

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