Holiday Inn Express Luzern-Neuenkirch, an IHG Hotel, Lucerne

This property has been featured in "50 Best Hotels In Luzern ".

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Top Facilities

parking

bar

wifi

food

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Check Room Options And Availability

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Standard Double Room

Max 2 Adults

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Please note that extra beds are not available.

Twin Room

Max 2 Adults

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Please note that extra beds are not available.

Double Room with Sofa Bed

Max 3 Adults

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This room has a sofa bed and offers space for 2 adults and 2 children.

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All Facilities for Holiday Inn Express Luzern-Neuenkirch, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Adapted bath, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Roll-in shower, Entire unit located on ground floor, Accessible by lift, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Shower cap, Hairdryer, Shampoo, Shower, Body soap, Toilet.
Room Amenities	Sofa, Soundproofing, Sofa bed, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Mosquito net, Safety deposit box, Fan, Trash cans, Interconnected room(s) available, Ironing facilities, Heating, Adapter, Socket near the bed, Cleaning products.
Food & Drink	Electric kettle, Vending machine (drinks), Vending machine (snacks), Packed lunches, Special diet menus (on request), Outdoor furniture, Bottle of water, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Ironing service, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, 24-hour front desk.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Children's playground.
Transport	Bicycle rental.
Outdoor & View	Terrace, Mountain view, Landmark view, View.
Shops	Minimarket on site.

Location & Nearby Places

9.1 Km from city center

Raststätte Luzern-Neuenkirch A2

15 Nearby Attractions

Swiss Chocolates

8.1 km

Glacier Garden

8.3 km

Lucerne Lion Monument

8.5 km

Bourbaki Panorama

8.5 km

Musegg Wall

8.5 km

Spreuer Bridge

8.6 km

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About This Property

This modern Holiday Inn Express is located on the Neuenkirch service area of the A2 motorway, just 12 km north of Lucerne. Free parking is available.

Guest Ratings For This Property

7.9

Based on 2280 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.8

Facilities

8.0

Guest Reviews

James

young couple

9.0

Superb

Excellent

Everything was superb

Published on 31 Dec 2023

Gabriella

family with young children

4.0

Disappointing

I would not stay here again

the location was good to reach our destination.

There were no gluten free and lactose free options available and at 9:30am there was barely any food left although the notice said that breakfast last until 10am on a Saturday. The room was too hot and we found crumbs on the seat and hairs in the bathroom. the staff were not helpful when I asked to go find something at the lost property section from the last time I stayed I left a pillow there.

Published on 15 Dec 2023

Riccardo

young couple

8.0

Very good

Easy to reach from the motorway (this was key as it was snowing quite heavily), easy parking, modern hotel with warm feeling both in the hall and in the room. Good temperature inside, the breakfast was ok nothing fancy and overall good value for money also considering that it is in Switzerlan. Very close to a Le Marche' self-service.

Nothing special to report except that most of the international channels on television were not working and the reception did not know why.

Published on 05 Dec 2023

Spyridon

with friends

10.0

Exceptional

For me it's a 10. It is an express hotels but i think its better than many others expensive hotels. Warm room, hot water, quite place, very good breakfast. What exactly one visitor like us wants for one day before we continue our trip!

Published on 29 Nov 2023

Puneet

young couple

9.0

Superb

Nice location Peaceful and quiet Very helpful staff

Published on 29 Nov 2023

Nicola

family with young children

6.0

Pleasant

Excellent location but security to ground floor rooms needs improving

Location: just off autoroute so perfect for us

We were in a room on the ground floor, right next to reception. There was no additional security and the door was propped open, so the noise travelled. A large group arrived quite late, creating a lot of noise, and worried my young daughter and I as females and we felt vulnerable.

Published on 24 Nov 2023

Pamela

solo traveller

7.0

Good

Location and general comfort. Lovely breakfast options.

I don't like the rubber/plastic mattress topper as I was unbearably hot. I am neither a child nor incontinent. Had to sleep on top of the duvet. The hotel accommodates a lot of large travelling parties who I feel should be advised in advance that there are other guests staying. Doors were slamming late into the night and loud voices in the corridor. Perhaps a kind word to the tour guide. Some of us have a long journey.

Published on 24 Nov 2023