Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel, Buffalo

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All Facilities for Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Shallow end, Heated pool, Air conditioning.
Food & Drink	Fruits.
Safety & security	Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Express check-in/check-out, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking.
Pool and wellness	Swimming pool, Salt-water pool, Swimming Pool, Indoor pool, Indoor pool (all year), Fence around pool.
Transport	Accessible parking.
Shops	Minimarket on site.

Guest Ratings For This Property

8.3

Based on 231 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.5

Value For Money

8.0

Facilities

8.5

Reviewers Mention About Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

The Holiday Inn Express Hotel & Suites Hamburg received positive reviews for its comfortable and clean accommodations, as well as friendly staff. Guests found the amenities to be convenient, and the (Read More)on-site breakfast options satisfactory. Overall, the hotel provided a pleasant experience at a reasonable price for a great stay.

Guest Reviews

Ashley

young couple

8.0

Very good

We really enjoyed the bed it was so comfortable and waking up to a nice environment for a cute little thanksgiving break

It was just off the highway and it was clean and bright and easy to access

The window covering in our room was ripped off previously so nothing was there other than the sheer one , so we could not close the blinds fully.

Published on 27 Nov 2023

Maureen

family with young children

8.0

Very good

The breakfast was good. The room was clean and the staff were friendly.

Published on 06 Nov 2023

Marlana

group

10.0

Exceptional

Very friendly, clean & safe!

The older gentleman at the front desk was so friendly and welcoming. Our room was very clean by Carolyn. The lady that did the breakfast was so sweet to our family and our little boy. We were traveling from afar and passing through but I would highly recommend this hotel!

Published on 31 Oct 2023

Tammy

solo traveller

10.0

Exceptional

Reasonably priced, approximately 40 minutes to Niagra Falls and clean - would stay again.

The breakfast was decent, the room was clean the staff very friendly.

N/A

Published on 04 Oct 2023

Kathleen

with friends

6.0

Pleasant

I would not stay here again.

Housekeeping needs to pay more attention to cleaning around the edges, dirty behind doors and bathroom waste baskets. Bathroom door only opened half way without pushing hard. Check in person was rude.

Published on 26 Sep 2023

David

solo traveller

4.0

Disappointing

$240 was overpriced for this stay to say the least

Breakfast was great

At 11.30pm when I was asked reception why all of a sudden I was awoken by noise and if they knew anything about it, rudely cut me off and said "if you want to change your room, you need to come downstairs". Also, the bathroom could have been cleaner.

Published on 13 Sep 2023