See all hotels in Queenstown

Hotel

Holiday Inn Express & Suites Queenstown

Central Queenstown (6 kms from Frankton Airport (ZQN))

Ranked 6 out of 32 best hotels in queenstown

8.6
(2460 reviews)

Check Best Deals for You

This will redirect you to our partner website.

Not available on these dates. Please try some other dates.

About Holiday Inn Express & Suites Queenstown

Enjoy a comfortable stay at Holiday Inn Express & Suites Queenstown, a splendid property with a welcoming ambience. Their lush green garden is the perfect place to experience the healing powers of nature. Wellness amenities, including a well-equipped fitness center and sauna, are available to offer a rejuvenating experience. Facilities like special diet menus on request and babysitting services are available to ensure a carefree stay. Sports lovers may access the nearby golf course. They also conduct recreational activities like off-site skiing and hiking to uphold a lively atmosphere.

Top Facilities

bar

See All Facilities

Location & Nearby Places

Central Queenstown (0.3 Km from city center)

Cnr Stanley and Sydney Street

15 Nearby Attractions

Sky Diving in Queenstown

0.3 km

Luge in Queenstown

0.3 km

Wineries in Queenstown

0.3 km

Queenstown Winter Festival

0.3 km

Skyline Gondola

0.3 km

White Water Rafting

0.4 km

Paragliding in Queenstown

0.4 km

AJ Hackett Bungy

0.5 km

Skydiving in Queenstown

0.5 km

Fergburger

0.5 km

Underwater Observatory

0.6 km

Queenstown Mall

0.6 km

Skycity Wharf Casino

0.7 km

Hiking in Queenstown

0.7 km

Queenstown Gardens

0.7 km

See All Attractions

All Facilities for Holiday Inn Express & Suites Queenstown, an IHG Hotel

Category Facilities
Activities Happy hour, Golf course (within 3 km), Skiing, Hiking, Ski storage.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Family rooms, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility Toilet with grab rails.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access, Lockers.
Common areas Outdoor fireplace, Shared lounge/TV area, Garden.
Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services Tour desk, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services Babysitting/child services.
Pool and wellness Fitness centre.
Transport Public transport tickets.

Guest Ratings For This Property

8.6
Based on 2460 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

9.1

Value For Money

8.3

Facilities

8.9

Guest Reviews

Joanna
family with young children
8.0
Very good
Very good
Breakfast and the location were great.
I was disappointed that there were complimentary razors and shaving cream available, and advertised in the bathroom of our room. However there were no tampons or pads advertised or available at the front desk upon request. It seems crazy and also discriminatory. Hoping you can rectify this. thanks

Published on 04 Jan 2024

Sotirios
young couple
9.0
Superb
Great place to stay in Queenstown
Friendly staff, clean and comfortable room (ours also came with an amazing view of the mountain), fairly close to the city centre (a few minutes walk). We really appreciated the option to get our breakfast pre-packaged when we had to leave very early in the morning for our day tour.
Basic breakfast buffet, limited parking availability.

Published on 04 Jan 2024

Felipegirao
family with young children
1.0
Bad
The hotel doesn't respect the clients
I did 2 payments. The first was done wrong in the value of total booking USD and should be done in NZD on the moment of check in. They said that the payment was only a deposit and on the check out I could choose another credit card. On the check out i did a second payment and i wasn't refunded completely on the first. I tried contact with the hotel many times, but unfortunately they are forcing me to make the evaluation before solve the problem.
I'm waiting the answer from the hotel and the reimburse, otherwise i will report the bank as a fraud. I let clear since i did the payment on check in that had not intention the use deposit card to make the final payment and unfortunately they are creating problems. From booking.com I'd like to get the protocol number of this contestation.

Published on 04 Jan 2024

Rosalina
young couple
10.0
Exceptional
Exceptional
Location
Parking

Published on 04 Jan 2024

Fraser
young couple
5.0
Passable
Nice facilities but staff let it down for us
Hotel facilities were nice and its very clean.
Staff behind reception / bar area were really poor and slow, every time you asked for something, a drink or a questions they either had to get someone else or couldn't do it. I get the hotel was busy over Christmas, but whenever you ordered a drink there was nobody else there but still took so long to get anything. One morning I asked to order a barista coffee as I didn't fancy one of out the FREE breakfast buffet machine, this was at 7.15am and breakfast started at 6 or 6.30am. The Coffee machine wasn't even turned on and after I had paid $11 for two coffees, I was told it would take at least 15 minutes to heat up, after waiting a while I got fed up as we had to leave to go on a tour, hence the take away coffee order. The barista asked me, do you mind if I just make you one from the breakfast buffet! - again this is a FREE option that I could have got in the first place and they expected me to be happy with paying $11 and getting the free option. The hotel gave us two drinks vouchers to compensate but I would've rather have been told the coffee machine wasn't before paying and gone somewhere else. Location is pretty central but on a very steep hill all around so wherever you walk its either up hill or down. You do need a car but parking around there Christmas time was a nightmare.

Published on 04 Jan 2024

Amelia
young couple
1.0
Bad
Unfair hidden fees.
The price advertised on booking.com was $936.00 (includes taxes and charges) but we were charged $953.78 at the hotel. There was also a $100 bond which they took the difference out of. When we called to ask why we didnt receive our full bond back the answer was its a credit card fee, which is advertised in booking.com which in fact nothing was advertised. There was nothing stated that there was any additional fees or charges if we were to pay at the hotel, we have never experienced this before plus it was a debit card used and not credit. Unfair hidden fees.

Published on 03 Jan 2024

Valentin
young couple
8.0
Very good
Very good
Breakfast is very good. Location : close to the centre of the city and to the skyline. Personal very friendly.
Parking is 25nzd/day. Price is high but it is the same for all the city.

Published on 02 Jan 2024

Robin
young couple
10.0
Exceptional
The quality of the hote really helped maximise my holiday experience
Breakfast was amazing, and location was perfectly close to the city
Nothing

Published on 02 Jan 2024

Louise
with friends
8.0
Very good
Very good
Clean, comfortable, fairly close to the city centre, friendly staff.
Breakfast not included, lack of car parking.

Published on 02 Jan 2024

Alberto
young couple
10.0
Exceptional
Exceptional
Tbe staff is great !!! The location is fantastic!!

Published on 02 Jan 2024

Holiday Inn Express & Suites Queenstown is featured in

₹155 Onwards