Holiday Inn Express & Suites - Boston South - Randolph, an IHG Hotel, Chelsea

About Holiday Inn Express & Suites - Boston South - Randolph, an IHG Hotel

The Holiday Inn Express & Suites - Boston South - Randolph is a comfortable and clean hotel located in Chelsea. The staff is friendly and always ready to assist guests. The rooms are spacious, clean, and equipped with comfortable beds. The location is great, with easy access to the South Shore Plaza and the turnpike. Nearby landmarks include Mexican restaurants, Popeyes, Outback Steakhouse, BJ's, Kohls, and Olive Garden. Overall, staying at this hotel is a pleasant and enjoyable experience.

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All Facilities for Holiday Inn Express & Suites - Boston South - Randolph, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed.
General	Private parking, Parking on site, Free parking, Parking.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport	Accessible parking.

Guest Ratings For This Property

8.5

Based on 931 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.4

Facilities

8.8

Guest Reviews

Virginia

family with young children

9.0

Superb

Very clean, good amenities, quiet. Michael at the front desk was very helpful.

Published on 03 Jan 2024

Jonathan

young couple

5.0

Passable

The checkout sucks at 11am thats too early

Published on 01 Jan 2024

Patricia

young couple

1.0

Bad

It was very disappointing

Cleanliness Staff

The noise from the others guests all night long We could not sleep

Published on 28 Dec 2023

Unique

young couple

4.0

Disappointing

It was decent convient

The location was great. the room was great. it was conveniently located to the stores

The manger was rude, she brought her dog in the establishment and there was a pet policy which was a no pets. the people above was noisy. and was I charged when I was told I was not going to be charged.

Published on 27 Dec 2023

John

solo traveller

2.0

Very poor

The breakfast and some off the staff

The noise over my head and the lack of the staff resolving my problems.

Published on 26 Dec 2023

Kimmy

review category business travellers

8.0

Very good

Quiet and the location was exactly where I needed to be for work.

Published on 18 Dec 2023

Calvin

young couple

10.0

Exceptional

Love it

Love

None

Published on 17 Dec 2023

Calvin

young couple

10.0

Exceptional

I love it

Good

None

Published on 17 Dec 2023

Zee

young couple

9.0

Superb

The breakfast was fresh

Published on 27 Nov 2023

Alan

solo traveller

10.0

Exceptional

There can't be a short sentence, so I'll conclude this with the best motel experience that I can rec

I was at the Randolph Express. I loved the staff. I had lots of fun with them. I didn't eat there, I had my own food, but I was simply happy... and then, unfortunately, needing four more days to conduct my business in this area, and in order to save money, I had to finish my final four days of business at the local Comfort Inn, and that's when I really appreciated my stay with Holiday express! Thank you!

Having to leave.

Published on 21 Nov 2023