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Holiday Inn Express - Grand Island, an IHG Hotel

Cayuga Island (7 kms from Niagara Falls State Park )

Ranked 25 out of 37 best hotels in niagara falls

8.5
(923 reviews)

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All Facilities for Holiday Inn Express - Grand Island, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Higher level toilet, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility Toilet with grab rails.
Room Amenities Shallow end, Heated pool, Air conditioning, Heating.
Food & Drink Snack bar, Vending machine (snacks), Vending machine (drinks).
Safety & security Security alarm, Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Sun terrace, Shared lounge/TV area.
Reception services Tour desk, ATM/cash machine on site, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness Swimming pool, Salt-water pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport Accessible parking.
Shops Minimarket on site.

Guest Ratings For This Property

8.5
Based on 923 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

8.9

Value For Money

8.4

Facilities

8.7

Reviewers Mention About Holiday Inn Express - Grand Island, an IHG Hotel

One reviewer had a great experience at the Holiday Inn Express in Grand Island, praising the service, cleanliness, and overall stay. They spoke to a friendly manager and plan to stay again. Another r (Read More)eviewer enjoyed their room, but found the front desk staff unhelpful and unfriendly. They also had an issue with an unexpected charge on their credit card. Another reviewer found the housekeeping staff polite and courteous, but had negative experiences with the rest of the staff, except for one friendly and professional employee. The rooms were mostly clean, with some spots on the carpets.

Guest Reviews

Veronica
young couple
10.0
Exceptional
Stayed to visit don in grand island ! Perfect location
Great breakfast and clean

Published on 29 Dec 2023

Margie
family with young children
10.0
Exceptional
You cant go wrong with this one!
Excellent facilities, extremely clean and updated. Breakfast was great. Staff were very accommodating.
Nothing

Published on 20 Dec 2023

Dave
review category business travellers
7.0
Good
Good
Breakfast Truck parking
Restaurant was not open as advertised

Published on 17 Dec 2023

Cindy
young couple
10.0
Exceptional
Short vacation to see the Falls. The hotel was close enough and was budget friendly.
The property was clean and the staff were pleasant.
N/a

Published on 14 Dec 2023

Mike
family with young children
10.0
Exceptional
Exceptional
One of the cleanest hotels I have stayed in in the area. Rooms are a good size, pool was clean and heated and the breakfast was one of the best "hotel" breakfasts we have ever had! This is officially our hotel when coming over!

Published on 03 Dec 2023

Janet
solo traveller
10.0
Exceptional
I went shopping for 1st time in many years. Will be back
It was so clean. I travelled alone. It felt safe
Heater was loud. I stayed 2 nightsnot planned. Both nightsdifferent roomsloud heater

Published on 14 Nov 2023

Shujaat
young couple
4.0
Disappointing
Not a good experience.
No boil eggs and not much option in breakfast.
Staff need to be welcome behavior.

Published on 08 Nov 2023

Janet
solo traveller
10.0
Exceptional
Great
Everything
The furnace made a lot of noise

Published on 04 Nov 2023

Hang
family with young children
9.0
Superb
It was short so I could only say it was pleasant enough but the breakfast is very very under expectation unlike the othe
Nice and beautiful hotel
No cleaning service everyday

Published on 01 Nov 2023

Michael
review category business travellers
8.0
Very good
Very quit clean and comfortable
Very clean well appointed quiet
It was a little remote

Published on 28 Oct 2023

Holiday Inn Express - Grand Island, an IHG Hotel is featured in

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