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Holiday Inn Ellesmere Port/Cheshire Oaks, an IHG Hotel

Ranked 38 out of 50 best hotels in liverpool

8.6
(2214 reviews)

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All Facilities for Holiday Inn Ellesmere Port/Cheshire Oaks, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Bathroom Sauna.
Room Amenities Air conditioning, Heating.
Food & Drink Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi.
Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Picnic area, Shared lounge/TV area, Garden.
Reception services Luggage storage, 24-hour front desk, Invoice provided.
General Private parking, Paid WiFi, Parking on site, Free parking, Parking.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services Board games/puzzles.
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Fitness/spa locker rooms, Indoor pool (all year), Fitness.
Transport Accessible parking.

Guest Ratings For This Property

8.6
Based on 2214 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.4

Facilities

8.7

Reviewers Mention About Holiday Inn Ellesmere Port/Cheshire Oaks, an IHG Hotel

Guests had a great experience at Holiday Inn Ellesmere Port/Cheshire Oaks, praising the fresh food, friendly staff, spacious and clean rooms, and convenient location near Cheshire Oaks shopping. The (Read More)presence of stickers explaining how to use the shower was appreciated. Some mentioned that the food options were limited but still tasty. Special mention was made of a staff member named Debby for her service during breakfast.

Guest Reviews

Thomas
young couple
9.0
Superb
Superb
The area was fantastic,breakfast was super and excellent breakfast staff,really enjoyed everything about our stay.

Published on 03 Jan 2024

Laura
family with young children
10.0
Exceptional
Fantastic.
Everything. From start to finish the experience was fantastic. Room, food and all staff we encountered very friendly and helpful.
Leaving :(

Published on 03 Jan 2024

Donna
young couple
10.0
Exceptional
Lovely peaceful and relaxing
Lovely friendly staff , great location, lovely breakfast good value for money

Published on 02 Jan 2024

Ian
young couple
8.0
Very good
Ellesmere Port hospitality at its best
The staff at this Hotel are some of the best staff youll find in the Hotel business.

Published on 31 Dec 2023

John
family with young children
10.0
Exceptional
As always great.
As I am from Ellesmere Port I always like the location as I used to swim around the area when we were kids. The breakfast is always good, cooked well and plenty to pick from. the room was good.
The phone did not work (changed). The hair dryer was missing (New one delivered). Not enough coffee's and milks. But replenished when asked and very quickly.

Published on 26 Dec 2023

Leigh
family with young children
10.0
Exceptional
Amazing stay, will be back next year
The staff and hotel are amazing We have stayed here for the last 3 years and wouldn't go any where else

Published on 23 Dec 2023

Jill
young couple
8.0
Very good
Very good
The surroundings and the cleanliness of the room
Felt there could be more choice for coeliac. A pack of gf cornflakes and some dry bread was the options at the gf station

Published on 22 Dec 2023

Gayle
family with young children
10.0
Exceptional
Comfortable and good value for money
Clean, comfortable
Parking was poor

Published on 22 Dec 2023

Jasper
review category business travellers
7.0
Good
Beds are not extra sized as advertised
Breakfast
Walks are mouldy

Published on 21 Dec 2023

Lea
young couple
10.0
Exceptional
Fabulous hotel for a visit to chesire oaks shopping
Lovely clean comfy room

Published on 21 Dec 2023

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