Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel, Dubai, UAE

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Location & Nearby Places

Bur Dubai (9.1 Km from city center)

Gateway Avenue

15 Nearby Attractions

Dubai Festival City Mall

0.9 km

Mohammed Bin Rashid Library

1.8 km

Dubai Hot - Air Balloon Flight

2.6 km

Ras Al Khor Wildlife Sanctuary

3.2 km

Children's City

3.5 km

Dubai Dolphinarium

3.5 km

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All Facilities for Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Higher level toilet.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Heated pool, Air conditioning, Heating, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Kid meals, Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Room service, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key card access.
Common areas	Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Concierge service, Valet parking, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Mobile app for room service, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
Transport	Airport shuttle, Accessible parking, Airport shuttle (free), Parking garage, Shuttle service, Shuttle service (free).
Pool and wellness	Outdoor pool (all year), Swimming pool, Foot massage, Massage, Kids' pool, Swimming Pool, Fitness centre, Couples massage, Pool with view, Spa/wellness packages, Neck massage, Fitness, Spa facilities, Head massage, Outdoor pool, Pool bar, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs.

Guest Ratings For This Property

8.7

Based on 4644 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

9.0

Value For Money

8.4

Facilities

8.8

Reviewers Mention About Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel

The Holiday Inn & Suites - Dubai Festival City Mall receives positive reviews for its excellent location in the heart of the city, clean and comfortable rooms, and friendly and helpful staff. The sta (Read More)ff in the buffet breakfast and the housekeeping staff receive special mentions for their outstanding service. The hotel is also praised for its tasty food and well-prepared beverages. Overall, guests highly recommend the hotel for a wonderful and enjoyable experience.

Guest Reviews

Therese

family with young children

9.0

Superb

Fantastic food, beautiful room!

RAS

Published on 04 Jan 2024

Israel

family with young children

8.0

Very good

Memorable stay in Dubai

The mall is close

The internet was not very stable. The breakfast lacked a variety of sausages.

Published on 04 Jan 2024

Solwa

family with young children

9.0

Superb

Food n staff

Published on 04 Jan 2024

Samuel

young couple

9.0

Superb

Very good

Staff service and attendance

The food mostly gravitates to East Asican cooking and I didn't find it that goid.

Published on 03 Jan 2024

M

family with young children

7.0

Good

Very good but front office desk need more training to meet IHG standards

All was perfect in the property

The front office desk when I extend my stay informed me there was no available but this was not correct

Published on 03 Jan 2024

Sarinlux

young couple

10.0

Exceptional

Everything good

No have

Published on 03 Jan 2024

Anonymous

young couple

10.0

Exceptional

I loved everything and I am certainly bringing my family again soon

Everything

Nothing. Everything top notch

Published on 03 Jan 2024

Caramel

family with young children

9.0

Superb

Great for a short stopover in Dubai. Conveniently connected to the mall.

Very nice hotel.

The shower didn't work too well.

Published on 02 Jan 2024

Caramel

family with young children

9.0

Superb

Great hotel for families for a stopover in Dubai.

Great breakfast. The variety of foods was amazing. The room was big and the beds were very comfortable.

Nothing.

Published on 02 Jan 2024

Kashaya

family with young children

7.0

Good

The stay was really good

Good location nice breakfast

I didnt not like the bathroom light going into the bead room eat time someone used the bathroom . Room needs a blind or curtain Also the lights for both bathroom is connected to 1 so once you turn on on the both turn on

Published on 02 Jan 2024