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Extended Stay America Suites - Des Moines - West Des Moines

Downtown Des Moines (7 kms from Drake University)

Ranked 32 out of 36 best hotels in des moines

7.4
(99 reviews)

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Category Facilities
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Non-smoking throughout, Family rooms, Facilities for disabled guests.
Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities Air conditioning, Heating.
Food & Drink BBQ facilities, Vending machine (drinks), Vending machine (snacks).
Services Internet services, WiFi, Free WiFi.
Cleaning services Laundry.
Common areas Picnic area.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services 24-hour front desk.
General Pets allowed, Parking on site, Free parking, Parking, Private parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available.
Pool and wellness Fitness centre.

Guest Ratings For This Property

7.4
Based on 99 Reviews
100% verified reviews

Comfort

7.8

Cleanliness

7.7

Value For Money

7.5

Facilities

7.3

Reviewers Mention About Extended Stay America Suites - Des Moines - West Des Moines

The employees are friendly and helpful, the rooms are clean and comfortable with a big kitchen. The location is excellent. The staff is courteous and friendly, and the stay was a pleasant surprise wi (Read More)th clean rooms and peaceful surroundings. The price was affordable. Special mention to Ethan and Kristy who went above and beyond to ensure a pleasant stay. Highly recommended.

Guest Reviews

Lori
family with young children
6.0
Pleasant
Nice employee, clean property, but would not stay again
The staff was very nice at check-in and check-out. And the property was quite clean. The price was lower than many in the area and we quickly found out why.
The property was very dated. Updates were attempted but not completely finished. There was no ice machine anywhere on the property - just two empty ice cube trays in our room's freezer. And there were multiple cars running in the parking lot of and on throughout the night. There are shady things going on at this location. We would definitely not stay here again.

Published on 13 Jul 2023

Potratz
family with young children
7.0
Good
Good
Kitchen
One bed

Published on 21 Jun 2023

Emily
family with young children
7.0
Good
Good
The location was very convenient with all the shops and eating establishment close by.
It was all good

Published on 14 Jun 2023

Nancy
young couple
10.0
Exceptional
Location was very good for our route, & quiet for our nights rest.
Clean, comfortable, working full size fridge & AC unit. Flat screen TV worked well. Electrical outlets easy to reach by bed for charging devices.
USB ports werent available but we had wall taps with us in case. No ice ready in freezer so not sure if front desk would have any to start us off with. Only stayed 1 night.

Published on 14 Jun 2023

Michael
solo traveller
7.0
Good
Good rest
The facility was in good condition and neat on the outside. I know these facilities are used by longer term residence for work. The interior was drab a little unkept. But the room clean, but dated.
The exterior looks good but a distraction were the many cigarette butts laying near the entrance. The interior could use a brighter and more inviting.

Published on 30 Mar 2023

Heather
young couple
8.0
Very good
good amenities and pet friendly
pet friendly
stains on floor

Published on 22 Mar 2023

Ethen
with friends
7.0
Good
Will stay again
They made it right
First room was not cleaned.

Published on 09 Jan 2023

Michael
review category business travellers
3.0
Poor
waste of money
not much
car park was full as half the car park was cordoned off for resurfacing, spent 20 minutes just waiting for someone to leave so i could park. 3rd floor and elevator smelt of cannabis. doors banging till 11 30 breakfast was pathetic and should not be called breakfast.

Published on 07 Oct 2022

Jackie
family with young children
1.0
Bad
I am hoping to not have to pay for this place.
Did not stay here, it was absolutely disgusting. Dirty and smelled like smoke in the room.

Published on 28 Aug 2022

Greta
family with young children
6.0
Pleasant
disappointing as was expecting a pool and the kitchen sink was plugged up all the time and water wouldnt go down
the room was roomy
property showed a pool and there is none. VERY disappointing. never would of booked it

Published on 13 Aug 2022

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