Heritance Tea Factory, Nuwara Eliya, Sri-Lanka | Photos, Reviews & Deals @Holidify

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bar

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Location & Nearby Places

Upper Lake Road (11.3 Km from city center)

The Tea Factory Kandapola, Nuwara Eliya Sri Lanka.

15 Nearby Attractions

Bomburu Ella Falls

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5.4 km

Moon Plains

6.2 km

Horton Plains National Park

6.8 km

Adam's Peak

6.8 km

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All Facilities for Heritance Tea Factory

Category	Facilities
Activities	Mini golf, Billiards, Golf course (within 3 km), Hiking.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Outdoor furniture, Packed lunches, Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access, Lockers.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Picnic area, Garden.
Reception services	Tour desk, Valet parking, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Private parking, Parking on site, Free parking, Parking.
Entertainment and family services	Evening entertainment, Babysitting/child services, Children's playground, Board games/puzzles.
Pool and wellness	Hammam, Spa facilities, Massage, Spa and wellness centre, Foot bath, Fitness centre, Spa lounge/relaxation area, Spa/wellness packages, Fitness.
Transport	Shuttle service, Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Airport pick up, Airport drop off, Bicycle rental, Parking garage, Shuttle service (additional charge).
Outdoor & View	Terrace.

Guest Ratings For This Property

8.7

Based on 318 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.2

Value For Money

7.9

Facilities

8.8

Reviewers Mention About Heritance Tea Factory

The Heritance Tea Factory offers a fascinating experience with its history and unique decor, but some areas could use improvement, such as the shower, hair dryer, and mattress. However, the service i (Read More)s exceptional and the food and drinks at the restaurant and bar are delicious. The views are amazing and the staff is friendly and accommodating. Guests enjoy activities like tea tasting and tea picking. Despite minor issues, the hotel provides a memorable and relaxing stay.

Guest Reviews

Casper

young couple

10.0

Exceptional

Located in an old tea factory, this hotel is something special for people who enjoy tradition. The outside facade of the old tea factory was kept, while the inside keeps many momentos, machinery and the old elevators. A special experience! Dinner and breakfast buffet were both excellent as well.

Published on 24 Dec 2023

Khusma

family with young children

10.0

Exceptional

Bliss in the mountains

Dec 2023 What an amazing experience. This hotel is a feast for all the senses. I especially have to mention Jayanthi who did our tea tasting and mini tea factory tour. She was such a wealth of information. Shamnu the chef was amazing. He arranged a veritable feast of vegan food for us, including vegan desserts, and vegan masala tea. Kesawan, our server was also extremely attentive and helpful. Definitely worth a visit. This is such a well-maintained and special hotel.

I loved everything

Published on 24 Dec 2023

Gaurav

solo traveller

8.0

Very good

Comfortable beautiful and feel good

Location Staff Old factory

Far from the main city so if need to visit other places so need to calculate the extra travel time but worth going there for the location and surrounding.

Published on 18 Dec 2023

Kruti

family with young children

10.0

Exceptional

Beautiful property, wonderful staff.

Published on 18 Dec 2023

Jarrod

young couple

9.0

Superb

Would have been a 10 if not for the terrible road.

If you want a full Sri Lankan tea experience this is a must, in middle of tea plantations in an old colonial tea factory. Perfect experience.

Would have given you a 10 if it wasnt for the road getting to the hotel, pretty stressful experience as no room for cars to pass, we met a bus and was forced to back up over mud, you need to sort this road or people might be reluctant to visit.

Published on 03 Dec 2023

Rowena

young couple

2.0

Very poor

A taste of tea history.

The look and feel of the hotel were like nothing weve seen before. It was a little piece of history! Very charming. The staff weee exceptional, in particular the F&B staff (Norbert), the spa ladies and the lady who did the tea tasting and picking experience. The food was very good, great selection and reasonably priced. I would recommend a la carte over the buffet - we tried both. We like the sustainable Christmas decorations too!

The bedrooms are nice but the bathrooms are a little tired. They could do with a refresh, especially given the price and rating of the hotel. It was a challenge to book excursions in advance of arriving to the hotel. Booking in at the spa also cause a lot of confusion! Could do with a few more activities as the hotel is very remote. For us, 1 night would have perhaps been better suited.

Published on 02 Dec 2023

Kanchana

group

9.0

Superb

Amazing beautiful hotel with tea plantation.

The location and view was amazing

Published on 01 Dec 2023

Sara

young couple

10.0

Exceptional

perfect

We stayed here for our honeymoon/ birthday treat. The hotel is an experience for itself. Tea plucking and tasting as a must, nature walk also a must! breakfast was fab lots of choices, evening buffet was great! (i think its cheaper to do half board than bed and breakfast - you cant eat anywhere else as its at the top of a hill so choose half board) we had high tea which was lovely! They even brought out birthday cake for me!

music in the bar would be great!

Published on 30 Nov 2023

Pieter

young couple

6.0

Pleasant

Very unique hotel. Cool experience, but expensive and has mediocre food.

- Absolutely stunning location, venue and surroundings - Amazing tea - Beautiful interior, although the bathrooms can do with a refreshment - Very friendly staff

- Staff forgot our welcome drink - Got a high tea but had to wait an extra 25 minutes before the tea arrived after serving the food - Food is very mediocre. For us it was the worst food of the trip (dinner) while they charge the highest prices - Uncomfortable thin pocketspring beds - Only 1 bottle of water in the room, all other hotels did 2. In addition, when we asked to fill up our bottles the next day they wanted money for this water...

Published on 26 Nov 2023