EQ Kuala Lumpur, Kuala Lumpur, Malaysia | Photos, Reviews & Deals @Holidify

About EQ Kuala Lumpur

Hotel EQ Kuala Lumpur is a well-appointed and impressive hotel located in the heart of Kuala Lumpur. The hotel offers a range of amenities including a restaurant, bar, sauna, fitness center, garden, business center, laundry facilities, and family rooms. Guests can also enjoy free parking, an outdoor pool, spa and wellness center. The hotel has received positive reviews for its spacious and comfortable rooms, excellent service from staff, and convenient location near shopping malls. While some guests mentioned minor downsides such as a lack of a proper lobby and cheap shampoo/shower gel, overall, Hotel EQ Kuala Lumpur is highly recommended for a pleasant stay in the city.

Top Facilities

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bar

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Location & Nearby Places

Chinatown (Petaling Street) (3.0 Km from city center)

Equatorial Plaza, Jalan Sultan Ismail

15 Nearby Attractions

Aquaria KLCC

0.3 km

Petrosains, The Discovery Centre

0.5 km

Petronas Towers

0.6 km

KL Forest Eco Park

0.6 km

Suria KLCC

0.6 km

Rumah Penghulu Abu Seman

0.6 km

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All Facilities for EQ Kuala Lumpur

Category	Facilities
Activities	Happy hour, Live music/performance, Live sport events (broadcast).
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Bathroom	Sauna.
Room Amenities	Heated pool, Air conditioning, Infinity pool, Shallow end, Rooftop pool, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key card access.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered.
Common areas	Shared lounge/TV area, Garden.
Reception services	Concierge service, Invoice provided, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Foot massage, Massage, Kids' pool, Swimming Pool, Fitness centre, Couples massage, Pool with view, Spa/wellness packages, Neck massage, Fitness, Spa facilities, Head massage, Outdoor pool, Personal trainer, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport	Airport shuttle, Accessible parking, Airport shuttle (additional charge), Airport drop off, Parking garage, Electric vehicle charging station, Airport pick up.

Guest Ratings For This Property

9.2

Based on 2346 Reviews

100% verified reviews

Comfort

9.6

Cleanliness

9.5

Value For Money

8.8

Facilities

9.4

Guest Reviews

Sl

family with young children

9.0

Superb

Wonderful Christmas weekend stay.

If not for the breakfast spread that was ordinary and limited, I would have rated our stay a 10 for the amazing staff ! Right from the moment we checked in, we were greeted with warm smiles. The staff were enthusiastic and happy to serve us. The concierge helped us with our bags all the way to the basement parking when we checked out. Well done and thank you very much !!! Dcor in the hotel was modern and beautiful. Room had complimentary beverages and snacks. Bed was so comfortable. Food at Etoile was great and we had a scrumptious Christmas Eve dinner at Kampachi. View from the room was impressive.

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Breakfast spread was a bit of a letdown. On Christmas Eve morning, we were ushered to the first floor makeshift breakfast area because of the large festive crowd. Food was cold, coffee was cold. Waffle and French toast were chewy.

Published on 03 Jan 2024

Ahmed

family with young children

10.0

Exceptional

Gold class service

The professionalism was astounding..everyone was so friendly and easy to deal with. Definitely a hotel I will come back to and refer family and friends.

Published on 03 Jan 2024

Brian

young couple

10.0

Exceptional

Excellent

Excellent location, friendly & efficient staff, great breakfast.

Lovely bath but unfortunately low water pressure. The slow trickle of water would have taken hours to fill it.

Published on 01 Jan 2024

Sufi

family with young children

9.0

Superb

Enjoyable, relaxing stay

Cleanliness, service, breakfast, pool.

Make up room was a little slow. We went for breakfast came back still not done. Went out twice and came back still not done, even after we called. We were told that the make up room service were only on round in the afternoon around 4pm. Probably because it's the peak period during our stay.

Published on 31 Dec 2023

Sangeta

young couple

9.0

Superb

I had a pleasant stay with some room for improvement.

Strategic location to move from one place to another. Many restaurant options are within walking distance.

The air conditioning of the room can be improved as it is hot.

Published on 29 Dec 2023

Laila

young couple

1.0

Bad

Awful!

Location but experience was bad

Along with all other issues with service Till the last day they made our experience awful We called to take the luggage and they took forever Despite us reporting the matter they didnt move an inch My husband had to go 3 times to get the luggage. I actually raised a complaint about many other issues The TV, Wifi, delay In concierge, wrong food delivery 3 times no one bothered to contact me nor reverted on those matters.

Published on 29 Dec 2023

Laila

young couple

1.0

Bad

Not good

It is good but the service was not to the level

I had issue with room service , TV, Room book extension, Wifi, request for Car which was delayed

Published on 28 Dec 2023

Carlos

young couple

10.0

Exceptional

EVERY THING IT WAS GOOD.

I ASKED TWICE TO CHANGE BED SHEETS BECAUSE WERE DIRTY WITH A RED STEAM. THEY DID IT. BUT THE STEAM WAS ON THE MATRESS AND HOUSEKEPPING DIDNT REALIZED.

Published on 27 Dec 2023

Noradawiyah

young couple

10.0

Exceptional

Will come back again

Instagram

Everything nice and good

Published on 26 Dec 2023

Asad

family with young children

9.0

Superb

Hotel that will definitely exceed your expectations. Clean & Comfy rooms. Great breakfast buffet

The hotel is exceptionally good. Their buffet breakfast is awesome. Rooms are big and comfy with all the amenities. The staff at the reception is friendly and helpful

Published on 25 Dec 2023