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Embassy Suites Houston - Downtown

Downtown Houston (0 kms from Hilton Americas-Houston)

Ranked 33 out of 50 Best Hotels In Houston

8.3
(824 reviews)

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About Embassy Suites Houston - Downtown

Embassy Suites Houston - Downtown is situated in the heart of downtown Houston, providing guests easy access to numerous corporate offices and attractions like Minute Maid Park and the George R. Brown Convention Center. The hotel's modern decor and spacious suites offer guests a comfortable stay. Amenities include a fitness center, a pool, and an on-site restaurant. Guests can explore nearby attractions like Discovery Green or take a short drive to the Houston Museum of Natural Science.

Top Facilities

parking

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Location & Nearby Places

Downtown Houston (1.2 Km from city center)

1515 Dallas Street

15 Nearby Attractions

Discovery Green

0.2 km

Fish Gallery

0.4 km

Krause Springs

0.4 km

5d ranch

0.4 km

Camp wonderland

0.4 km

Tuna park

0.4 km

Downtown Aquarium

0.5 km

Tranquility Park

1.1 km

Lone star

1.2 km

Houston Buddhist Vihara

1.2 km

Texas Buddhist Association

1.2 km

Teen Hao Taoist Temple

1.2 km

Jade Buddha Temple

1.2 km

Guandi Temple

1.2 km

Teo Chew Temple

1.2 km

See All Attractions

All Facilities for Embassy Suites Houston - Downtown

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Visual aids: Braille, Facilities for disabled guests, Auditory guidance.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Kid meals, Room service, Restaurant.
Services Internet services, WiFi.
Cleaning services Dry cleaning, Laundry.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Paid WiFi, Pets allowed, Parking on site, Parking.
Transport Shuttle service, Electric vehicle charging station, Shuttle service (free).
Pool and wellness Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Fitness.
Outdoor & View Terrace.

Guest Ratings For This Property

8.3
Based on 824 Reviews
100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

7.9

Facilities

8.4

Guest Reviews

Jason
family with young children
8.0
Very good
Very good
Art
No bath tub, handle on shower guard loose,

Published on 20 Dec 2023

Torres
young couple
10.0
Exceptional
Exceptional
The location is great, right down the street from the House of Blues and other great venues and restaurants. The rooms were clean and roomy, and the staff were amazing. The breakfast buffet has a variety of choices and was a wonderful plus. The cocktail hour was really great and the bartenders are really friendly.

Published on 15 Dec 2023

Fisher
family with young children
2.0
Very poor
Extremely disappointed!
The breakfast was surprisingly good. Location was exceptionally close to the Toyota Canter.
Arrived to find that our reservation was lost....took 40 minutes to find it and that's after showing the confirmation as soon as we arrived. Paid a little extra for a city view...4th floor that faced a wall.....then finally was put on the 14th floor....great view however we froze due to heater not in working order, and we called to report the issue ...we will not return to this hotel ever! At check out the only thing that was said about our experience was I'm sorry have a bag with water and chocolate....like that was going to fixed our stay.

Published on 13 Dec 2023

Anonymous
young couple
10.0
Exceptional
Very clean, staff was excellent & rooms were very nice & big for price!
Very clean, staff was excellent & rooms were very nice & big for price!

Published on 12 Dec 2023

Earnett
young couple
4.0
Disappointing
WILL NOT BE RETURNING
This used to be our GO-TO hotel, but now we will NOT be returning. The location and the breakfast are the only things that remain good.
First of all the staff seems to hate their jobs. Our room's carpet was stained, the sofa was stained, there were no smart TVs, the shower dripped all the time, the bathroom door was defective, etc, etc, etc.

Published on 11 Dec 2023

Emma
review category business travellers
9.0
Superb
Superb
location and room

Published on 08 Dec 2023

Alexander
young couple
2.0
Very poor
I won't be back, ever.
The room was great my wife and I were both impressed and felt quite comfortable there during our stay
The two hotel staff members who checked us in were incredibly unprofessional, left us waiting to check in for 30+ minutes after we told them we were running late for our concert. Reason given to us was because we booked through booking.com and that "complicated things." This was after we waited for over an hour in one of the most unorganized valet lines I personally have ever witnessed just to drop off our car. The next morning checkout was literally a nightmare for every customer who valeted as we were lied to and disrespected by the hotel/valet staff and kept waiting for nearly TWO HOURS. Two hours standing in the lobby waiting on our car to return from valet. Never seen a worse valet service and the other staff members we interacted with seemed to be of similar merit. TERRIBLE STAFF.

Published on 02 Dec 2023

Desiree
family with young children
10.0
Exceptional
Exceptional
I most liked the location. The room was comfortable and spacious.
The parking fee was a little too high.

Published on 02 Dec 2023

Anonymous
young couple
7.0
Good
The room seemed clean. I am asthmatic and a dusty room flares me up. I didnt have that issue here. I usually have to cl
Seems very clean
I was told prior to my arrival that the mini fridge had a freezer only to find out when I got here it doesnt. My husband is disabled and we have to use a freezer for his pain therapy. The charcuterie board (grande) got me sick. The meat smelled off and just the few bites I had made me ill the rest of the night. I should have gotten the pizza during the evening reception instead. Hopefully, the breakfast wont make me ill.

Published on 02 Dec 2023

Curvin
family with young children
10.0
Exceptional
Exceptional
Location

Published on 27 Nov 2023

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