Downtown, Mexico City, Mexico | Photos, Reviews & Deals @Holidify

About Downtown

Housed in a 17th-century structure exuding a colonial vibe, Downtown is a perfect choice for a historic experience. Boasting Mexican viceregal style with bohemian interiors, this palatial property provides lavish accommodations in its rustic rooms. This pet-friendly hotel features an outdoor pool, jacuzzi, massage centre, rejuvenating solarium, lush courtyard, authentic Mexican restaurant, and a rooftop terrace with a bar offering panoramic city views, live music and DJ nights.

Top Facilities

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bar

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Location & Nearby Places

Mexico City Historic Centre (0.3 Km from city center)

Isabel la Catolica 30

5 Nearby Attractions

Historic Centre of Mexico City (Centro Historico)

0.4 km

Chapultepec

5.8 km

Coyoacàn

5.8 km

Xochimilco

19.8 km

Teotihuacan

39.4 km

All Facilities for Downtown Mexico, a Member of Design Hotels

Category	Facilities
Activities	Live music/performance.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Allergy-free room, Family rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Lockers.
Common areas	Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Tour desk, Valet parking, Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available.
General	Private parking, Pets allowed, Parking, WiFi available in all areas.
Entertainment and family services	Nightclub/DJ.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Head massage, Swimming pool, Solarium, Foot massage, Outdoor pool, Massage, Back massage, Swimming Pool, Full body massage, Hand massage, Sun loungers or beach chairs, Neck massage.
Transport	Airport shuttle, Airport pick up, Airport drop off.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.1

Based on 413 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.7

Value For Money

7.8

Facilities

8.3

Guest Reviews

Chen

young couple

5.0

Passable

Great architecture and location but fundamentally had some issues which made resting at the hotel not restful.

Great central location with a lot of stuff around.

For the rate we were paying there were issues like lights not working, loud pipe work that would wake us up every few hours, we could hear all the people next door and in the restaurant downstairs and people coming back at all sorts of hours of the night which meant we couldnt sleep well.

Published on 29 Dec 2023

Valeriy

family with young children

7.0

Good

Must stay in Mexico City

Amazing location, great building, original feel

Adjacent to shopping center. Could have better lighting. Dark at times

Published on 22 Dec 2023

Kim

young couple

2.0

Very poor

Nice design and decoration

Entering through a restaurant. Poor breakfast Long await at night for help / room service / water. No water in the room, when you cannot drink from the tap you should give unlimited water to your clients. Not possible to cook a simple rice.

Published on 08 Dec 2023

Lara

young couple

8.0

Very good

Great hotel, shame about the jacuzzi and pool

Amazing location, helpful staff, chic and comfortable bedroom and superb breakfast.

The pool was way too cold to swim in and the jacuzzi was pretty filthy and not hot enough.

Published on 05 Dec 2023

Angela

young couple

8.0

Very good

perfect location in a beautiful space

perfect position. great architecture. staff v helpful

a few hiccups sorted efficiently and quickly.

Published on 03 Dec 2023

Wendy

solo traveller

5.0

Passable

Disaapointg.

Location

Most Rooms dont have windows and low level lamp lighting. So dark you cant see very well. Check in was very slow. Seemed very disorganized.

Published on 03 Dec 2023

Jose

young couple

6.0

Pleasant

Bad design makes the experience not worth it

Staff, breakfast and bed

Bathroom and shower have no ceiling, which I find ridiculous and a really bad design. It means that there's obviously no privacy (you can smell and hear everything), but also it's uncomfortable to take a shower with the room being cold because of the air conditioning. We couldn't find the electric socket in the bathroom until the moment we were leaving. There is not a place to hang towels in the bathroom.

Published on 02 Dec 2023

Jesse

young couple

8.0

Very good

Vintage boutique hotel in an excellent area!

Breakfasts was fantastic, the building and area were beautiful.

The bathroom was not private at all. could not have windows open because of privacy issues. Very poor room layout

Published on 28 Nov 2023

Stella

with friends

1.0

Bad

I travel a lot and this was easily the worst hotel experience I have had in a long time.

the design of the building was beautiful but its a mixed use building - hotel, hostel, restaurants and shops so it is noisy and feels very public.

I rarely write a review and my friends and I wanted to like this hotel but we moved after one night of getting no sleep. Our room was described as having a courtyard view - instead it had a door which opened on to the courtyard so once the door was shut there was no air or natural light. And with no ventilation it smelled mouldy. The room we booked was a King room but we were given a Queen room. It was a lot smaller and there was no explanation. If we hadnt pointed this out, we would have been charged the King rate, and as the hotel was fully booked, there was no possibility of changing rooms. Our room had building services in it attached high up on the wall which included a loud electrical buzzing sound every 20 minutes through most of the night so we got no sleep. The bathroom only had curtain dividers for the toilet and shower areas and was very poorly lit. There was no ventilation or fan in the bathroom area. The hotel has a roof bar which it lets out for social functions - on the night we checked in there was a large wedding party with music that could be heard throughout the building at a level which made it impossible to sleep. We were told it would stop at 10pm but it was still going at 1am. The hotel also has speakers in its communal areas which stay on all night. This is in addition to the speakers and noise from other restaurants in the building. We complained to the night porter but nothing was done. The next morning we decided to checkout so that we could enjoy our stay in Mexico City and had to negotiate through the receptionist (who was very friendly) as the manager would not come and meet us. My advice would be to stay somewhere else. We found a fabulous 4star hotel overlooking Zocalo square and it cost considerably less.

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Published on 22 Nov 2023