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Resort

Cyrstalbrook Byron

(3 kms from Tallow Beach)

Ranked 1 out of 11 resorts in byron bay

8.7
(389 reviews)

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About Cyrstalbrook Byron

Experience an ideal blend of splendour and convenience at Crystalbrook Byron, an alluring 5 star establishment nestled within 45 acres of subtropical rainforest just a short drive away from Byron Bay. With its contemporary eco-friendly premises and a plethora of astonishing amenities like an infinity pool, an on-site restaurant and a tennis court, the resort offers a distinctive experience to travelers.

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All Facilities for Crystalbrook Byron

Category Facilities
Activities Live music/performance, Tennis court, Snorkelling, Canoeing, Walking tours, Golf course (within 3 km), Horse riding, Diving, Tennis equipment, Cycling.
Business facilities Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility Toilet with grab rails.
Bathroom Sauna.
Room Amenities Infinity pool, Shallow end, Heated pool, Air conditioning, Safety deposit box.
Food & Drink Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Restaurant, Bar.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Common areas Sun terrace, Garden.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Tour desk, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness Spa facilities, Sun umbrellas, Outdoor pool (all year), Steam room, Swimming pool, Outdoor pool, Pool bar, Massage, Spa and wellness centre, Kids' pool, Swimming Pool, Fitness centre, Pool with view, Sun loungers or beach chairs, Fence around pool, Spa/wellness packages, Yoga classes, Fitness.
Transport Shuttle service, Accessible parking, Electric vehicle charging station, Shuttle service (free), Bicycle rental.

Guest Ratings For This Property

8.7
Based on 389 Reviews
100% verified reviews

Comfort

9.3

Cleanliness

9.2

Value For Money

8.1

Facilities

9.1

Guest Reviews

Daniel
family with young children
7.0
Good
The resort is nice, but the restaurant needs to be fixed.
The board walk through the bush/scrub is amazing!! It is extremely beautiful. The rooms are spacious, nice and clean.
The pool is a little small. The restaurant is overpriced and the food is ordinary. There were so many flies, it was uncomfortable. We ordered a drink expecting a freshly made cocktail, but it was a can of horrible tasting soft drink with a shot of rum and it cost $20!!! This put a dampener on our experience.

Published on 05 Jan 2024

Fabio
family with young children
8.0
Very good
Amazing hotel facilities, services and staff are below average
Amazing facilities, really peaceful, stylish and comfortable
Staff are not great, nor friendly. They missed our dinner reservation, got our orders wrong at breakfast and on the last day my wife was told to walk away from the breakfast table as it was 2 minutes before the kitchen opened (she had our newborn with her), as she walked out another guest took the table she was sitting at.

Published on 04 Jan 2024

Alice
young couple
8.0
Very good
Really lovely location, loved the open, breezy style of accommodation. Beds were really comfortable.
The shuttle bus was very useful. Loved the cold towels and tea on arrival.
The bar food and drinks were a little expensive and food (such as the lobster roll) a little disappointing for the price. Staff didn't really seem to clean up around the pool, so the tables were sticky from previous drinks left on the tables.

Published on 02 Jan 2024

Aaron
young couple
3.0
Poor
Over priced wouldnt recommend.
Pool was nice but to many un supervised children.
Board walk was very dangerous missing timber, restaurants below average very expensive food was slow coming out, meals were very small.

Published on 01 Jan 2024

Fay
family with young children
8.0
Very good
We had a lovely time with the family, very relaxing stay.
The position located within forest land was beautiful. The lap pool was very nice.
The gymnasium wasnt very equipped.

Published on 30 Dec 2023

Hoani
young couple
3.0
Poor
Sadly, average. We had high hopes for this visit but were incredibly disappointed.
Beautiful location. Very clean rooms. Nice pool. Well designed property.
Unfortunately we had a terrible person at check in. Very rude and wouldnt listen to feedback. Had to avoid her for the rest of the visit. The food was expensive and not of sufficient quality - we decided to make our own meals for the most of the trip. The gym was just terrible - equipment was old and the space was too small.

Published on 29 Dec 2023

Anonymous
group
10.0
Exceptional
Exceptional
Beautiful location and friendly staff

Published on 21 Dec 2023

David
young couple
8.0
Very good
A perfect tropical getaway!
Loved the open, outdoor layout into lush tropical rainforest.
Found the meal menus a little limiting.

Published on 18 Dec 2023

L
young couple
9.0
Superb
Family oriented hotel with comforts of a resort a step away from the beach
The setting in the jungle with the sound of the cigadas is unique. The walk to the room provides a sense of privacy that you dont get in other hotels. The setting of the verandah and the welcoming and friendly attitude of the staff serving provides a comfortable place the spend an afternoon.
The hotel and the pool is dominated by young families and their children. This isnt ideal if youre looking for peace, quiet and sense of space. But I guess its ideal if you have children.

Published on 16 Dec 2023

Emma
family with young children
5.0
Passable
it seemed as though the hotel was cutting corners with providing a 5 star service. the food choices were minimal and the
I like the location of the hotel. Beautiful established gardens and lovely architecture of the buildings.
sadly a bit noisy and rooms were damp smelling. the shower water was not very hot.

Published on 16 Dec 2023

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