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Hotel

Comfort Suites

Ranked 11 out of 23 best hotels in salem

8.4
(535 reviews)

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All Facilities for Comfort Suites Salem

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities Golf course (within 3 km).
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails.
Bathroom Sauna.
Room Amenities Heated pool, Air conditioning.
Food & Drink Fruits, Outdoor furniture, Vending machine (drinks), Grocery deliveries.
Safety & security Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Laundry.
Services & Extras Key card access.
Common areas Picnic area, Sun terrace, Shared lounge/TV area.
Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed, Cashless payment available.
Pool and wellness Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Shops Minimarket on site.

Guest Ratings For This Property

8.4
Based on 535 Reviews
100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.3

Facilities

8.6

Reviewers Mention About Comfort Suites Salem

The Comfort Suites received positive reviews for its amazing staff and fabulous continental breakfast. Some guests mentioned that the bathroom was a little odd and recommended requesting a handicap a (Read More)ccessible room for older individuals. While the rates were good and the property was clean, some guests found the beds to be uncomfortably hard. The rooms were clean but small, and the location was convenient. Overall, the hotel received good ratings and was recommended by guests.

Guest Reviews

Carlos
young couple
8.0
Very good
Very good!
It is by the Highway but you dont really hear it much! The area is clean and safe! The staff were incredibly nice and were always there when I needed assistance!
Nothing comes to mind! Everything was great!

Published on 05 Jan 2024

Kirsten
young couple
10.0
Exceptional
The staff is friendly, room was great and breakfast was hot and good.
Room was awesome
N/a

Published on 04 Jan 2024

Richard
family with young children
10.0
Exceptional
Simply amazing and second to none customer service!
Everything! Gorgeous property very clean! Staff were second to none with customer service! The breakfast is phenomenal and over and beyond and breakfast at a motel i have experienced! The pool, sauna and jacuzzi are open till midnight whoch is another first for a motel! All in all the best motel experience to date! Front desk manager was exceptional and extremly kind and willing to help absolutely anyway she could! I appreciate all the staff at comfort suites you made my nightmare of a trip doable!
N/A

Published on 27 Dec 2023

David
family with young children
9.0
Superb
Superb
It was clean staff was friendly and helpful

Published on 26 Dec 2023

Dawn
young couple
10.0
Exceptional
Exceptional
It is always clean and room is always perfect love that the pool is 5am to 12am I've yet to find any other hotel with those pool hours
N/A

Published on 16 Dec 2023

Victory
family with young children
1.0
Bad
Bad
Awful.
We HAD BED BUGS ON TWO OF THE BEDS!!!!

Published on 04 Dec 2023

Diana
family with young children
10.0
Exceptional
Exceptional
Location, cleanliness, breakfast

Published on 25 Nov 2023

Corie
young couple
5.0
Passable
Very relaxing and close to nice wineries.
I enjoyed the over size bath tub a lot. The sheets were soft and cozy.
In room coffee, tea bag type thing is not good. And there are no towel bars.

Published on 20 Nov 2023

Sarah
review category business travellers
6.0
Pleasant
Slept great while my devices loosely plugged didnt charge at all.
I book this location often for the jacuzzi suites. I never have an issue asking for a late check out. Beds are clean and comfortable. Tons of towels. Stash of toiletry items. Clean jacuzzi. Missed breakfast this time but its alright.
I just realized that there are the jacuzzi suites in pictures then there are the cut rate rooms which I really wish were more defined as so.. deluxe? Supreme? Or maybe just update the charging station. USB, and type-C now that literally everything uses it. I needed my alarm to wake me up and my phone was still dead along with my powerbank . Plug loose. Maybe just old. But really outdated.

Published on 15 Nov 2023

Erika
family with young children
10.0
Exceptional
Is the third time I stay here, I definitely stay again.
Im coming to visit my granddaughters from 5 hours away like 3 times a year, they love the pool so its so nice that they have it open late. Breakfast is always great.

Published on 11 Nov 2023

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