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Resort

Club Mahindra Thekkady

Thekkady (1 kms from Kerala Shopee)

Ranked 25 out of 30

6.8
(10 reviews)

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About Club Mahindra Thekkady

Club Mahindra Thekkady is a tastefully furnished property with a soothing ambiance. Their lush green garden is the perfect place to take a calming stroll. They offer concierge services to ensure a carefree stay. Their on-site multi-cuisine restaurant offers lip-smacking delicacies. Top tourist attractions like Periyar National Park and Periyar Tiger Reserve are just a few minutes from the property.

Top Facilities

parking

parking

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Location & Nearby Places

Thekkady (8.5 Km from city center)

Amalambika Road, Thekkady, Kerala.

5 Nearby Attractions

Trekking

0.4 km

Kadathanadan Kalari Centre

0.6 km

Abraham's Spice Garden

3.4 km

Thekkady Lake

4.2 km

Periyar National Park

15.6 km

All Facilities for Club Mahindra Thekkady

Category Facilities
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines.
Safety features Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas Garden.
Reception services Concierge service, Tour desk, 24-hour front desk.
Physical distancing Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Cashless payment available, Contactless check-in/check-out.
General Parking on site, Free parking, Parking, Private parking.
Room Amenities Safety deposit box.
Food & Drink Room service, Restaurant.

Guest Ratings For This Property

6.8
Based on 10 Reviews
100% verified reviews

Comfort

8.2

Cleanliness

8.0

Value For Money

7.3

Facilities

7.5

Guest Reviews

Shyam
young couple
7.0
Good
very warm and welcoming. extremely helpful staff
location and service
no place to walk

Published on 29 Nov 2022

Sharon
family with young children
1.0
Bad
Horrible front desk staff who does not respect customers.
Infrastructure and breakfast.
Bad internet. Very bad staff. Below was the situation for us. Their hospitality is ridiculous. The front desk staff should probably get trained for some better communication skills and how to deal with customers. When did whatsapp replace emails for default mode of communication? I dont remember seeing a whatsapp numbers mandatory field in booking.com..lolWhen it comes to requirements on id proofs especially for international travelers, isnt it hotels responsibility to make sure the message is delivered using proper communication channel (which is the email everywhere in the world when it comes to reservations) especially when the requirements are different than the ones mentioned in booking.com? The argument was, they sent the requirements through whatsapp and its our headache. Did we confirm anytime that we use whatsapp? Or was there a note to us anytime that all official messages would be sent via whatsapp? When domestic airlines only would accept international driving license as valid id proof, is it a crime to assume that hotels would not accept? The way the front desk staff (should have written his name down), was illogical, non-sense and rude. The email which we got from booking.com says, guests should show a photo identification. Thats what we carried which is an US drivers license accepted by domestic airlines as well in India. Its a minimum common sense to place themselves in customer shoes to understand the root cause which was not the case with that illiterate front desk guy. He was not trying to fix the problem rather wait for the same issue to occur with other international traveller. I would not recommend this place to anyone.

Published on 27 Oct 2022

Abhishek
group
8.0
Very good
Very good
location and food
Wi-Fi and TV

Published on 02 Sep 2022

Reji
family with young children
9.0
Superb
Excellent stay
Very good cottages, well maintained, excellent food and indoor activities, lot of greenery

Published on 25 Nov 2021

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