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Hotel

citizenM Glasgow

East End (0 kms from Buchanan Galleries)

Ranked 1 out of 50 best hotels in glasgow

8.4
(5253 reviews)

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About citizenM Glasgow

The citizenM Glasgow is a stylish upscale hotel located just a 5 minute walk away from Glasgow Royal Concert Hall and the Buchanan Galleries shopping centre. The hotel offers trendy hi-tech amenities and a 24/7 restaurant facility with vegetarian, vegan and gluten free options. The setting of the hotel and its facilities make it an ideal option for busy professionals and young couples.

Top Facilities

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Location & Nearby Places

East End (0.3 Km from city center)

60 Renfrew Street (corner of Hope Street)

15 Nearby Attractions

Escape Glasgow

0.0 km

People’s Palace Glasgow

0.0 km

Tennents Brewery

0.0 km

Buchanan Street

0.5 km

Glasgow Mural Trail

0.5 km

Glasgow Gallery of Modern Art

0.6 km

The Lighthouse

0.6 km

Sharmanka Kinetic Theatre

1.1 km

Glasgow Cathedral

1.3 km

Glasgow Necropolis

1.5 km

Scotland Street School Museum

2.1 km

Kelvingrove Art Gallery and Museum

2.2 km

Hunterian Museum and Art Gallery

2.2 km

Glasgow Green

2.3 km

Glasgow Science Centre

2.6 km

See All Attractions

All Facilities for citizenM Glasgow

Category Facilities
Business facilities Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Allergy-free room, Facilities for disabled guests.
Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed.
Room Amenities Air conditioning, Heating.
Food & Drink Wine/champagne, Snack bar, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Ironing service.
Services & Extras Key card access.
Common areas Shared lounge/TV area.
Food & drink safety Breakfast takeaway containers.
Reception services Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Cashless payment available, Contactless check-in/check-out.
General WiFi available in all areas.

Guest Ratings For This Property

8.4
Based on 5253 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

9.0

Value For Money

8.2

Facilities

8.5

Guest Reviews

Caitlin
young couple
7.0
Good
Good
cleanliness, friendliness of some staff members, size of bed
The receptionist when checking out and leaving property was very rude, I realised I only had cash left & had to wait a minute for a friend to transfer me the money to pay for the rest of the bill (which was 6.40) and the guy at reception made rude comments telling me to hurry up and laughing saying that he would wipe it if I needed to, insisting I couldnt afford to pay when that was not the case - when my partner tried to explain that we were just waiting a minute on money coming through and that it was a misunderstanding he got very defensive and pulled out the chip and pin demanding us to pay and trying to hurry us up and embarrass us in front of other members of the public, he didnt handle the situation very professionally and didnt even try to hear us out, this resulted in my partner becoming very frustrated and telling the receptionist to back off. My partner quickly left as soon as It was paid and I had a word with the guy, he acted as if he did nothing wrong and it was acceptable to speak to us the way he did. Very disappointing as I really enjoyed my stay and all the other staff members were excellent.

Published on 04 Jan 2024

Cook
family with young children
7.0
Good
Regular hotel user
Staff were brilliant, bed comfortable, access was good, felt safe , etc
Lack of variety with breakfast, only bacon, sausages, scramble eggs, beans , most of the containers were empty on two of the three days. There is not value for money.

Published on 03 Jan 2024

Lisa
young couple
8.0
Very good
Very good
The rooms were quirky and fun, and the location was excellent!
The check-in system was down so there was a bit of a queue had formed by the time we got there to check-in. Not something that would be a common occurrence - definitely not something that would put us off staying again! :-)

Published on 03 Jan 2024

Ryan
young couple
8.0
Very good
Very good
Always a nice stay in this hotel, shower is fantastic, everything provided is as expected and you feel safe with the card reader locked doors and lifts.
The OS that controls the room is absolutely terrible, the lighting controls never work, the tablet always freezes, hardly any selection on the TV and the chromecast feature does not work when connected to the hotels poor free wi-fi, this all used to work so much better but its went downhill in recent years and the mobile app is also meant to control the room but that hardly works either.

Published on 03 Jan 2024

James
young couple
8.0
Very good
Stayed here for Hogmany and would return again.
Loved the size of the bed, and how lighting etc was controlled via iPad. Great location and staff were really friendly.
There was a few cleanliness issues but it would not put me off returning.

Published on 03 Jan 2024

Ewelina
young couple
8.0
Very good
Nice hotel however rooms are overpriced
Good location
Rooms are a little bit overpriced

Published on 02 Jan 2024

Caitlin
group
10.0
Exceptional
Exceptional
Comfy bed & spacious

Published on 01 Jan 2024

Chris
young couple
10.0
Exceptional
Superb roll on next time
Everything was very good

Published on 01 Jan 2024

Daniel
family with young children
10.0
Exceptional
Exceptional
....... .......
......... ......

Published on 30 Dec 2023

Laura
family with young children
10.0
Exceptional
Exceptional
Quick and easy check in and check out.
The room was really modern.

Published on 30 Dec 2023

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